Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Approving a sign-in to Mozilla

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please. Thank you … (funda kabanzi)

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please.

Thank you

Asked by tinyf 3 izinyanga ezidlule

Last reply by tinyf 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

I can't received the notification if I reset something I don't receive the code

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notific… (funda kabanzi)

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notification

Asked by Sophia Naula 11 izinyanga ezidlule

Last reply by markwarner22 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

WHERE to key security code? What Page? Heading? NOTHING on any of those pages indicate "Key security code HERE." I GVE up! I have been round & round & canNOT get a response from the email that SHOULD give this information.

WHERE to key security code? What Page? Heading? NOTHING on any of those pages indicate "Key security code HERE." I GVE up! I have been round & round & canNOT … (funda kabanzi)

WHERE to key security code? What Page? Heading? NOTHING on any of those pages indicate "Key security code HERE." I GVE up! I have been round & round & canNOT get a response from the email that SHOULD give this information.

Asked by kathryn.Vickerman 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Account Help

I am having trouble signing into my account ******@gmail.com. I no longer have an authenticator app account and I used all of my backup codes. I do have a recovery key … (funda kabanzi)

I am having trouble signing into my account ******@gmail.com. I no longer have an authenticator app account and I used all of my backup codes. I do have a recovery key though. I hope this helps in recovering access to my account.

Asked by Kenneth Alan Rogers 6 izinyanga ezidlule

Answered by Kiki 6 izinyanga ezidlule

  • Kusonjululiwe

2 Factor Log In

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it chan… (funda kabanzi)

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it changed after a download & now I'm getting 2-factor set up when accessing one website. Please advise if you have any ideas.

Asked by Kay Martin 5 izinyanga ezidlule

Answered by Kiki 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

verify account

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account… (funda kabanzi)

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account to be deleted. How am I supposed yo verify it? I have Two-step authentication, the Account recovery key, a Secondary email and I even singed in several devices.

Thanks in advance for the help.

Asked by Dani 11 izinyanga ezidlule

Last reply by Dani 11 izinyanga ezidlule

  • Kusonjululiwe

Can't activate 2FA on my firefox account

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Che… (funda kabanzi)

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

Asked by firefox3128 4 izinyanga ezidlule

Answered by Paul 4 izinyanga ezidlule

2nd verification issue, email closed.

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I i… (funda kabanzi)

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Asked by Jimmy 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Bestätigungs Mail kommt viel zu spät, wenn überhaupt

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode … (funda kabanzi)

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode viel zu spät! Es dauert ca. 20 bis 30 Minuten. Woran liegt das?

Asked by Jörg Erdmann 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule

  • Ikhiyiwe

dont receive sign in code from supplier.they indicate the code is sent to my phone but it does not come up at my end

bold text bold textWhen I try to log in to my ebay account they indicate that they sent a sign in code to my phone. However I dont receive it … (funda kabanzi)

bold text bold textWhen I try to log in to my ebay account they indicate that they sent a sign in code to my phone. However I dont receive it

Asked by install gmail 5 izinyanga ezidlule

Last reply by Konstantina Papadea 5 izinyanga ezidlule

Yahoo codes not being sent to my Android Phone from Firefox Browser

Hi, I am failing to access two of my yahoo mail accounts. I am using Fire fox as my browser and Yahoo as my home page. I have one other yahoo account which doesn't use … (funda kabanzi)

Hi, I am failing to access two of my yahoo mail accounts.

I am using Fire fox as my browser and Yahoo as my home page.

I have one other yahoo account which doesn't use two step signing in (where they send a code to my Android phone). This I can access.

I see there are a lot of people on the Internet suffering the same thing. What is the answer; if there is any.

I have tried most of the suggestions. I can't email them (can't find their address) or phone them (number don't work).

There are premium numbers. Is this the way it is going? If it is; if I can get my emails back, I think I will leave them.

No point emailing me. I can't get in.

Please Help; help; help, Ahhhhhh!

Best Regards DN

Asked by fn105fn 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

I'm trying to recover my password on firefox I can't use any of the 8 digit backup codes that were sent on 10/23/24

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job. Thanks for any help … (funda kabanzi)

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job.


Thanks for any help

Asked by John Holland 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to join my account

Hello Roblox Support,and Firefox My name is Ayah, and I’m having trouble accessing my Roblox account. After I accidentally clicked on a suspicious link, I was logged out… (funda kabanzi)

Hello Roblox Support,and Firefox

My name is Ayah, and I’m having trouble accessing my Roblox account. After I accidentally clicked on a suspicious link, I was logged out and now I’m being asked for a two-factor authentication (2FA) code that I don’t recognize or have access to.

I believe my account may have been compromised, and I no longer have control over the 2FA settings. This account is very important to me, and I would really appreciate your help in recovering it as soon as possible.

Could you please help me disable the unauthorized 2FA or restore my account?

Thank you for your support, Aya Ghtasha

User Liliana_7544 Gmail [email address]

Asked by aya gatasha 7 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

TWo Part Authentication of Account

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried agai… (funda kabanzi)

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried again I went to someone trying to scam me about security. I am using this forum to tell someone this happened. Thank you.

Asked by acgjgittins1 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule