Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Updated Win10; pages now missing text, links are invisible

Since the first Win10 update about a week ago (there have been two in quick succession), pages are sometimes missing individual portions of text or in the case of the Moz… (funda kabanzi)

Since the first Win10 update about a week ago (there have been two in quick succession), pages are sometimes missing individual portions of text or in the case of the Mozilla Help home page and others, almost all of the text.

Links appear to be there but are not visible (the cursor turns to an active cursor when passed over some parts of a page).

Win10 is now at 1903 for Win 64 Firefox is now at 68.0 for 64-bit

I had to use my phone to post this because I cannot post in the Community Support portion of Help.

Asked by FireFox Sync 1 unyaka odlule

Answered by FireFox Sync 1 unyaka odlule

  • Kusonjululiwe
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spell check not working in BT Mail

There is no spell checker in the new BT Mail service. Bt Mail relies upon the users browser to supply spell checking. I have spell check enabled in my Fire fox browser bu… (funda kabanzi)

There is no spell checker in the new BT Mail service. Bt Mail relies upon the users browser to supply spell checking. I have spell check enabled in my Fire fox browser but it does not work in the BT Mail when composing an email.

Asked by rodneyjamesford 1 unyaka odlule

Answered by McCoy 1 unyaka odlule

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Where are my bookmarks from the old one? I set up an account and everything, but when I went back and updated they don't show up when I sign in

I just absolutely HATE this latest version. Even though I hate, hate, hate signing in to use any browser, I made an account with the old version that had all of my doggon… (funda kabanzi)

I just absolutely HATE this latest version. Even though I hate, hate, hate signing in to use any browser, I made an account with the old version that had all of my doggone book marks. Finally it updated without my even saying yes, and even when I sign in they are gone. I do NOT want to have to work so hard to have my bookmarks on a PC. NOT cool, especially when I'm going to be replacing this dinosaur this year and wanted to have my bookmarks available with the new one. TOO MUCH WORK to sync when I prefer incognito. BOO!

Asked by k_kydland 1 unyaka odlule

Answered by RobertJ 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't get back into Firefox

(I've previously posted this issue on a couple of other forums, with no help thus far. If you've seen either of those posts, please forgive the duplication; I'm a bit des… (funda kabanzi)

(I've previously posted this issue on a couple of other forums, with no help thus far. If you've seen either of those posts, please forgive the duplication; I'm a bit desperate.)

After updating Firefox yesterday and restarting my Win7 I was unable to open my Firefox. The error message was "Can't open this item. It might have been moved, renamed, or deleted." I was given the choice to remove it or not. When I chose not, the event and error message reiterated; so I chose to remove. Thereafter I've been unable to bring up or download Firefox, with the following error message with each try:

XML Parsing Error: undefined entity Location: chrome//browser/content/browser.XUL Line Nunber 50, Column 1:

Asked by Odin3 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Did Not Connect: Potential Security Issue

Firefox is now displaying this error message with every site that IN FACT they have https connections. Two things happened since last night. 1. I received a Firefox upda… (funda kabanzi)

Firefox is now displaying this error message with every site that IN FACT they have https connections.

Two things happened since last night.

1. I received a Firefox update last night. 2. I clicked on a link to a bogus news article that Malwarebytes stopped, yet Firefox was affected in that a false Microsoft tab opened and required task manager to kill the Firefox session.

Virus scans were clean.

But something was set in Firefox to automatically open to that tab, which, of course required Task Manager to terminate. Uninstalls, re-installs, blah, blah, blah I was able to stop Firefox from automatically opening to the offending web page.

However, I can not go to any web pages without getting the error warning :Did Not Connect: Potential Security Issue"

Any ideas? Is this a regedit thing? Would there be some entries under Firefox to delete? Is there a list of good things and therefore anything else would be worthy of deletion?

BTW, it is the latest version of Win10 Firefox as of 7/12/2019 and 7/13/2019.

Thoughts pertinent comments appreciated.

Asked by JuliaandDave 1 unyaka odlule

Last reply by JuliaandDave 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox keeps resetting itself

So, for the past couple of weeks, after every 3-4 days, I go to open Firefox, and all my add-ons and settings keep getting reset. It's a weird thing. I have my add-ons, m… (funda kabanzi)

So, for the past couple of weeks, after every 3-4 days, I go to open Firefox, and all my add-ons and settings keep getting reset.

It's a weird thing. I have my add-ons, my customized settings, and everything is working fine. But after a couple of days, I open up firefox and it's like I'm starting from 0.

I mean, my history, bookmarks, passwords, all remain intact.

But everything else is gone. All my extensions open up a tab saying "now installed!" or something along those lines - plus a tab from Mozilla, today about the privacy notice.

My homepage, search and download settings are back to the defaults.

I have tried to refresh my browser, reinstalled my extensions, but still the same issue.

Help?

Asked by whyjay 1 unyaka odlule

Last reply by ryanrichards22 1 unyaka odlule

  • Okugcinwe kunqolobane

Twitter: GIFs on DM (Direct Message) show up as black screen, can't save them

I am having a problem trying to see and save a GIF image. As you know, if you click on a GIF on Twitter, you will just get a black screen. The problem is easy to solve by… (funda kabanzi)

I am having a problem trying to see and save a GIF image. As you know, if you click on a GIF on Twitter, you will just get a black screen. The problem is easy to solve by using a 3rd party site like EZGIF. But what if the image was uploaded to DM?

I have a GIF file that was given to me through Direct Message, and just like before, I get a black screen. However, because the post was sent to me privately, I have no idea how to save it. Unlike public posts, Direct Messages do not have a singular link that EZGIF can detect (eg. public posts have the "status" word in the URL, DMs do not), The only way I can now see GIFs of any kind on Twitter is to see them in my mobile device, an Apple iPod Touch or iPod Mini, but as far as I know, none of them allow me to save the GIF, only view it.

How can I see a GIF file that is on my DM, and save it while overcoming the dreaded Twitter glitch?

Asked by no1wammy 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox unstable since 62.0.3

Hi, I'm a longtime Firefox user and 62.0.3 works flawlessly on my Windows 10 PC. However, every version since then - and I've tried them all, right up to 68.0 - has been … (funda kabanzi)

Hi,

I'm a longtime Firefox user and 62.0.3 works flawlessly on my Windows 10 PC. However, every version since then - and I've tried them all, right up to 68.0 - has been unstable. The browser hangs and/or crashes and every time reverting to 62.0.3 instantly fixes the problem. This is now quite an old version, though, and I'm concerned that by using it I'm exposing myself to security issues. Any ideas?

Asked by Ian 1 unyaka odlule

Last reply by Ian 1 unyaka odlule

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Why does Firefox keep defaulting to its own settings?

Every few days now, I open my browser to find a black screen and I have to reset all my own preferences again, untick 'highlights' and 'tips' re-tick restore previous ses… (funda kabanzi)

Every few days now, I open my browser to find a black screen and I have to reset all my own preferences again, untick 'highlights' and 'tips' re-tick restore previous session/top sites - everything. I've uninstalled firefox and reinstalled it, removed the user data files and cache but it won't stop doing it - it's exasperating. Is there something I haven't ticked or unticked that is making this do this all the time please? I'm not a techy, so be gentle...

Asked by compjute 1 unyaka odlule

Answered by compjute 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox update to 67.0 has removed all my bookmarks and passwords

Since this update all my bookmarks and passwords have been removed. How can i go back to previous version or recover my profile. All posted solutions have been tried . … (funda kabanzi)

Since this update all my bookmarks and passwords have been removed. How can i go back to previous version or recover my profile.

All posted solutions have been tried .

Asked by Antzz 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I want to proceed to a trusted website after I recieve an SSL_ERROR_HANDSHAKE_FAILURE_ALERT

I am unable to find a way to proceed to a trusted site after receiving an "SSL_ERROR_HANDSHAKE_FAILURE_ALERT". The site I am going to is trusted and uses a trusted CA cer… (funda kabanzi)

I am unable to find a way to proceed to a trusted site after receiving an "SSL_ERROR_HANDSHAKE_FAILURE_ALERT".

The site I am going to is trusted and uses a trusted CA certificate.

Asked by rtkoch1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can I get already synced bookmarks off of a dead device? And other syncing issues...

This involves Firefox on Mac, Windows, Android, and iOS. I have been using Firefox on my MacBook since 2012, and been syncing to my Android phones since 2015-ish (a Huawe… (funda kabanzi)

This involves Firefox on Mac, Windows, Android, and iOS. I have been using Firefox on my MacBook since 2012, and been syncing to my Android phones since 2015-ish (a Huawei, then Samsung, then another Samsung, replacing them as they broke). I never had any problems. I can't remember if I was able to access already synced bookmarks from broken phones, but since I move my mobile bookmarks into desktop bookmark folders pretty often, I was never bothered enough to check. Last October, my MacBook's logic board broke. Not long after, my phone broke. I got a secondhand iPhone, and signed into sync, but nothing synced up. I assume because my devices are already dead and no longer syncing? Is there anyway for me to access my laptop bookmarks? I still have the hard drive from the MacBook.

I finally have access to a computer again, this time a Windows desktop, and logged in to my Firefox sync to see if I could find any of my disappeared bookmarks. Nope, but something weird happened. I have about 200 bookmarks on my iPhone, and the first 139 migrated to the desktop. They show up under the 'Mobile Bookmarks' folder on the desktop, but I can no longer see them on my iPhone. The most recent 20 or so bookmarks are still available on my iPhone, but don't appear on the desktop. What just happened?

While going through all the help pages, I discovered that I do have a second Firefox profile, though I opened it up and there isn't anything on it. Not sure if that matters.

Thank you!

Asked by kblazesync 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

will not accept my written firefox password after 5+ years

I have been using fire fox for over 5 years. I like it and have been using it exclusively over chrome for much of that time. Now I was bounced out and a new sign was re… (funda kabanzi)

I have been using fire fox for over 5 years. I like it and have been using it exclusively over chrome for much of that time. Now I was bounced out and a new sign was requested instead of just opening up as usual. I went to my password book and typed in the password exactly as written... ERROR: PASSWORD WAS NOT RECOGNIZED. Nothing is written anywhere on this. My only recourse is to reset my password with the possibility of losing data. I will never trust Mozilla to handle all my passwords if this is an example of how they perform.

Asked by deanrich2003 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Why does firefox have a white boarder on left and right sides on a 4k monitor when scalling is above 100%? (multi year problem....)

this has been a problem for multiple years. its caused me not to use my monitor at 4k because i love firefox but cannot stand a white bar on the side. im over this proble… (funda kabanzi)

this has been a problem for multiple years. its caused me not to use my monitor at 4k because i love firefox but cannot stand a white bar on the side. im over this problem, it has not been fixed in several years (3+) with any update. Edge, Chrome, and Opera do not do this, only Firefox. I have tried standard, beta, nightly, and they all do the same thing. It is a firefox problem. Not windows, gpu driver, or anything else. Scaling above 100% should be just fine. I am ready to be done with Firefox as you guys don't seem to care about the problem at all. I have seen multiple posts on here about the same problem, and nothing gets done. Please fix this problem soon. I am ready to switch back to chrome -_-

Asked by Eprice1120 1 unyaka odlule

Last reply by WestEnd 1 unyaka odlule

  • Okugcinwe kunqolobane

tab and toolbar rendering not updating - frozen images of previously rendered things persist

Hi, I'm experiencing a problem with firefox rendering on the tab and toolbar. Everything looks normal on first launch of the browser, but as I navigate between websites, … (funda kabanzi)

Hi, I'm experiencing a problem with firefox rendering on the tab and toolbar. Everything looks normal on first launch of the browser, but as I navigate between websites, open new tabs and reorder tabs everything that has been previously drawn on the tab and toolbar/searchbar persists, with new things being drawn over the top, overlapped (see image)

My OS info and some other perhaps relevant information

OS: Manjaro Linux x86_64

Kernel: 4.19.49-1-MANJARO

WM: i3 

Theme: Adapta-Nokto-Eta-Maia [GTK2], solarized-dark-gtk [GTK3]

Icons: Papirus-Adapta-Nokto-Maia [GTK2/3] 

What follows is a dump of warning messages that firefox sends to my console, once I start an instance of the browser from there:

```

(firefox:25470): Gtk-WARNING **: 18:10:34.946: Theme parsing error: a11y.css:27:13: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.946: Theme parsing error: a11y.css:38:20: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:73:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:74:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:75:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:88:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:89:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:103:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:104:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:154:31: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:197:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:198:28: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:202:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:203:28: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:235:43: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:249:27: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:250:35: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:266:37: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:289:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:392:14: not a number

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:392:14: Expected a string.

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:414:10: not a number

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:414:17: Using Pango syntax for the font: style property is deprecated; please use CSS syntax

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: gtk.css:26:27: The style property GtkWidget:link-color is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: gtk.css:27:35: The style property GtkWidget:visited-link-color is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:6:29: The style property GtkWidget:cursor-color is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:8:30: The style property GtkWidget:focus-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:9:33: The style property GtkWidget:focus-line-width is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:10:35: The style property GtkWidget:focus-line-pattern is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:12:33: The style property GtkMenu:horizontal-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:13:31: The style property GtkMenu:vertical-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:19:31: The style property GtkButton:default-border is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:27:13: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:38:20: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:73:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:74:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:75:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:88:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:89:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:103:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:104:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:154:31: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:188:37: The style property GtkMenuItem:horizontal-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:197:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:198:28: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:202:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:235:43: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:249:27: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:250:35: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:266:37: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:267:35: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:289:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:392:14: not a number

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:392:14: Expected a string.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:414:10: not a number

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:414:17: Using Pango syntax for the font: style property is deprecated; please use CSS syntax

``` The warnings continue after this, but the full dump is too long for this textbox - it just repeats the same messages.

Asked by alex.lemony 1 unyaka odlule

Last reply by alex.lemony 1 unyaka odlule

  • Okugcinwe kunqolobane

can't exit reader view in windows 10

I seem to be stuck in reader view.and can not figure how to get pack to a normal view .The first image is Firefox. Second image is the same sight in Internet Explorer … (funda kabanzi)

I seem to be stuck in reader view.and can not figure how to get pack to a normal view .The first image is Firefox. Second image is the same sight in Internet Explorer

Asked by Bob 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule