Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Seperate accounts for work / private email issue

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second ac… (funda kabanzi)

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second account via following routine:

primary account was mp.*§$%@gmail.com I added my office email as secondary email: mwo*"§$@company.com I changed secondary to primary email and deleted the mp.*§$%@gmail.com from the account

Now i wanted to create a new account with mp.*§$%@gmail.com for my private things but I only get the login screen to type in my password, so there is no chance to create a new one with my private email.

Could you please give me any hints on this?

Thanks in advance!

PS: yesy the private email with smth like "+firefox" would work, but I want to keep things clean and memorable.

Asked by mwolfger 9 izinyanga ezidlule

Answered by mwolfger 9 izinyanga ezidlule

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Can't sync my data

Hello. I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc) I… (funda kabanzi)

Hello.

I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc)

I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need.

Is there any way I can recover my data? Please, it is very important for me.

you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset


thank you in advance.

Asked by gigimakatsaria 6 izinyanga ezidlule

Answered by FredMcD 6 izinyanga ezidlule

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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/sync… (funda kabanzi)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

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Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (funda kabanzi)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

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Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (funda kabanzi)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

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I use shared computers. Others also use firefox. Is there a way to keep my data seperate, to only sync MY history, etc?.

I use 3 separate computers, all shared. I created a firefox account to have access to my bookmarks,history,etc on all computers. I thought it would be like my own use… (funda kabanzi)

I use 3 separate computers, all shared. I created a firefox account to have access to my bookmarks,history,etc on all computers. I thought it would be like my own user account but it is syncing all data. Is there a way to keep my browser data separate from others?

Asked by sean29 2 iminyaka edlule

Answered by Wesley Branton 2 iminyaka edlule

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How can I sync open tabs from one Firefox browser to another?

I have been using Comodo's Ice Dragon for many years but, as all development stopped after Firefox v65, I now wish to go back to Firefox, however I need all my open tabs … (funda kabanzi)

I have been using Comodo's Ice Dragon for many years but, as all development stopped after Firefox v65, I now wish to go back to Firefox, however I need all my open tabs from Ice Dragon in this current version of Firefox v76. Both browsers are synced and indeed CID's tabs do appear in my Synced tabs menu but I prefer to have them on the top as open tabs. Is there a way to do that other than by opening them one at a time please?

Asked by PBC 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox browser

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have trie… (funda kabanzi)

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have tried it by the link of options but the choose is only Internet Explorer or Edge. I also followed your video instruction but I can't find the firefox.

Hope you can help me. Sorry for my english. I'm Dutch................ Thanks.

Asked by joustravanderhoeven 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (funda kabanzi)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Asked by byphoto 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (funda kabanzi)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Asked by Linux_Mint_Firefox 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How do I delete a saved login that is not displayed in lockwise?

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time… (funda kabanzi)

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time I entered the site, I saw two login options ([LOGIN]; and [PASSWORD]) in the dropdown menu. [LOGIN] matched my login. [PASSWORD] matched my password. Both logins are without a password. There is no stored data in lockwise for this site. If you save a random password for an unnecessary login ([PASSWORD]-[1111]), then it will be displayed in lockwise. Removing an account from lockwise removes the password, but does not affect the login. The only solution I found was to change the lockwise login. ([PASSWORD]-[1111] -> [1]-[111]), But after deleting this account, the login [PASSWORD] is returned to the drop-down menu.

Asked by AquiloSpiritus 1 unyaka odlule

Answered by Václav Trpišovský 1 unyaka odlule

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Firefox says a primary account is a secondary account

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. How… (funda kabanzi)

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. However, when I try to create a firefox account with the email B:

  • Already exist a firefox account associated with email B
  • When I try to log in with email B or recover the password for email B, the following message is shown: Primary account email required for reset.

Both, email A and B should be primary accounts since I don't have any other email accounts. I also checked if email B is set as secondary email for the firefox account A, but that's not the case.

How could I make a firefox account for my email B?

Asked by antnolangos 1 unyaka odlule

Answered by Kiki 1 unyaka odlule

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Logging in to Firefox everytime I open a new window

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in fir… (funda kabanzi)

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in firefox, I have to sign in to my firefox account. On the previous version (blue one) it just kept me signed in. How can I get it to do this again?

Asked by fsgill84 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Syncing to 2nd computer

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters… (funda kabanzi)

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters.

I now want to sync to my Macbook Air, but it does NOT accept that password, complaining that it is only 4 characters.

How can I sync to my Macbook Air?

Thanks!

Asked by netra 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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How to use different themes on different computers but still sync all FF data?

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data? I have tried this… (funda kabanzi)

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data?

I have tried this from a previous question https://support.mozilla.org/en-US/questions/1242818

Set services.sync.prefs.sync.lightweightThemes to False, but this does not work.

Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine.

Is there any way to have to separate themes on two different machines?

Thank you!

Asked by muzzle 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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I can't add a secondary email address to my firefox account

I am trying to add a secondary email address to my firefox/sync account but there is not button to add a new address. Help articles state that there IS a button, but I d… (funda kabanzi)

I am trying to add a secondary email address to my firefox/sync account but there is not button to add a new address. Help articles state that there IS a button, but I don't have one. Thanks.

Asked by Grant Prowse 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can't access old history

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried … (funda kabanzi)

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried that, I couldn't get the history. Ctrl+Shift+H didn't work, and when I hit the History menu, the option "Show All History" was gray. What should I do?

I opened the profile folder and saw that there's a big file called places.sqlite, which I think is the history file.

I did set up Sync once, though it didn't seem to do anything -- the history was still what it was when i stopped using that laptop. But I notice today that if I start to type in the address bar a URL that I have used recently on my present laptop, then it suggests the whole URL. In other words, it knows what I've been doing recently on my present laptop.

Asked by Eric_Kvaalen 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

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Can I recover my history with FF Sync?

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync? thanks … (funda kabanzi)

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync?

thanks

Asked by hurinsbane 8 izinyanga ezidlule

Answered by hurinsbane 8 izinyanga ezidlule