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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (funda kabanzi)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Asked by sawicka.katarzyna91 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Sync not working and stuck on loading forever

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actua… (funda kabanzi)

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Asked by fil.hip 1 unyaka odlule

Answered by fil.hip 1 unyaka odlule

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Open ALL FF tabs on one sync'd computer to another sync'd computer

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open … (funda kabanzi)

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open in 3 FF windows on Mac1. I need to open all 40 tabs (which can all be in one window if that's easier) on Mac2.

On Mac 2, I can see the list of open tabs from Mac1 when I click the account name (after clicking the "hamburger patties"). If I click on one of them, that tab is opened on the current tab... terrific - BUT, I don't want to repeat this 40 times!!

Is there no way to select ALL tabs, or export all open tabs to a file - or something that makes a little more sense than repeating a task 40 times?

Asked by tmp003 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/sync… (funda kabanzi)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 10 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule

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Firefox Sync not working on Linux

Hi guys, I'm having issues to sync my bookmarks via Firefox Sync on Linux (openSUSE). I logged in to my firefox account, but the sync doesn't work. I have no problems on… (funda kabanzi)

Hi guys,

I'm having issues to sync my bookmarks via Firefox Sync on Linux (openSUSE). I logged in to my firefox account, but the sync doesn't work. I have no problems on Windows. So there must be something with the Linux OS. Here is the log:

1608554332615 FirefoxAccounts TRACE initializing new storage manager 1608554332615 FirefoxAccounts TRACE starting fetch of json user data 1608554332625 FirefoxAccounts TRACE initializing of new storage manager done 1608554332775 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1608554342079 Sync.Status INFO Resetting Status. 1608554342079 Sync.Status DEBUG Status.service: undefined => success.status_ok 1608554342082 Sync.SyncScheduler TRACE Setting SyncScheduler policy values to defaults. 1608554342082 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1608554342083 Sync.Status DEBUG Status.login: success.login => error.login.reason.no_username 1608554342083 Sync.Status DEBUG Status.service: success.status_ok => service.client_not_configured 1608554342083 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342083 Sync.Service INFO Loading Weave 1.85.0 1608554342084 Sync.Engine.Clients DEBUG Engine constructed 1608554342084 Sync.Engine.Clients DEBUG Resetting clients last sync time 1608554342109 Sync.Engine.Addons DEBUG Engine constructed 1608554342140 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1608554342151 Sync.AddonsReconciler DEBUG No data seen in loaded file: addonsreconciler 1608554342153 Sync.Engine.Bookmarks DEBUG Engine constructed 1608554342154 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1608554342156 Sync.Engine.Forms DEBUG Engine constructed 1608554342157 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1608554342159 Sync.Engine.History DEBUG Engine constructed 1608554342160 Sync.Engine.History DEBUG SyncEngine initialized: history 1608554342162 Sync.Engine.Passwords DEBUG Engine constructed 1608554342163 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1608554342164 Sync.Engine.Prefs DEBUG Engine constructed 1608554342165 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1608554342166 Sync.Engine.Tabs DEBUG Engine constructed 1608554342179 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1608554342179 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1608554342181 Sync.Engine.CreditCards DEBUG Engine constructed 1608554342182 Sync.Engine.CreditCards DEBUG SyncEngine initialized: creditcards 1608554342185 Sync.Engine.Extension-Storage DEBUG Engine constructed 1608554342188 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1608554342188 Sync.Service INFO Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 1608554342190 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username 1608554342190 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342190 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342192 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username 1608554342192 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342192 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554361438 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1608554361438 FirefoxAccounts DEBUG fxa_status received 1608554361438 FirefoxAccounts DEBUG service: sync 1608554361439 FirefoxAccounts DEBUG is private browsing: false 1608554361504 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1608554361504 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1608554366448 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:can_link_account 1608554366449 FirefoxAccounts DEBUG FxAccountsWebChannel response: {"command":"fxaccounts:can_link_account","messageId":"16085543664432","data":{"ok":true}} 1608554370995 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:login 1608554370995 FirefoxAccounts DEBUG Webchannel is logging a user in. 1608554370998 FirefoxAccounts DEBUG setSignedInUser - aborting any existing flows 1608554370999 FirefoxAccounts DEBUG removing account data 1608554370999 FirefoxAccounts TRACE starting write of json user data: null 1608554371032 FirefoxAccounts TRACE finished write of json user data - took: 33 1608554371033 FirefoxAccounts TRACE storage set finished clearing account data 1608554371033 FirefoxAccounts DEBUG account data reset 1608554371033 FirefoxAccounts TRACE StorageManager finalizing 1608554371034 FirefoxAccounts TRACE StorageManager finalized 1608554371034 FirefoxAccounts TRACE initializing new storage manager 1608554371034 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified"] 1608554371034 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified"] 1608554371040 FirefoxAccounts TRACE finished write of json user data - took: 6 1608554371040 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371041 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371075 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371075 FirefoxAccounts TRACE initializing of new storage manager done 1608554371077 FirefoxAccounts DEBUG Notifying observers of fxaccounts:onlogin 1608554371077 Sync.BrowserIDManager DEBUG observed fxaccounts:onlogin 1608554371077 Sync.BrowserIDManager INFO Sync is not configured, so ignoring the notification 1608554371079 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1608554371080 FirefoxAccounts DEBUG FxAccountsPush loading service 1608554371080 FirefoxAccounts DEBUG FxAccountsPush initialized 1608554371080 FirefoxAccounts TRACE FxAccountsPush registerPushEndpoint 1608554371080 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1608554371080 FirefoxAccounts DEBUG getOAuthToken enter 1608554371085 FirefoxAccounts INFO fetching updated device list 1608554371099 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1608554371101 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1608554371101 Services.Common.RESTRequest DEBUG POST Length: 81 1608554371304 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1608554371304 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1608554371305 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -305 1608554371305 FirefoxAccounts INFO Got new device list: 40cacd2ad007ddc1479fc4c9abfd1eb5, 5cd484a7a16b8ef58522b0a132efb57e, 672ea1e3bb7ffae42245462f883616ce, a7af137a6b0b457205e59ee590937f00, ba798c4a8f4629f4916cb2f7d0067317, f3806a5ea78cf3710a17335877cafada 1608554371305 FirefoxAccounts INFO updating the cache 1608554371319 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1608554371320 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1608554371320 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -320 1608554371320 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1608554371321 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens"] 1608554371321 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens"] 1608554371322 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1608554371324 FirefoxAccounts DEBUG FxAccountsPush got subscription 1608554371333 FirefoxAccounts TRACE finished write of json user data - took: 12 1608554371333 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371333 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371340 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371341 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554371342 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device"] 1608554371342 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device"] 1608554371346 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/scoped-key-data 1608554371346 Services.Common.RESTRequest DEBUG POST Length: 137 1608554371347 FirefoxAccounts TRACE finished write of json user data - took: 5 1608554371347 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371347 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371354 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371564 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/scoped-key-data 200 1608554371564 Hawk DEBUG (Response) /account/scoped-key-data: code: 200 - Status text: OK 1608554371564 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -564 1608554371565 FirefoxAccounts DEBUG Fetching keys with token true from https://api.accounts.firefox.com/v1 1608554371568 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/keys 1608554371786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/keys 200 1608554371787 Hawk DEBUG (Response) /account/keys: code: 200 - Status text: OK 1608554371787 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -787 1608554371792 FirefoxAccounts DEBUG Keys Obtained: https://identity.mozilla.com/apps/oldsync, https://identity.mozilla.com/ids/ecosystem_telemetry, sync:addon_storage 1608554371792 FirefoxAccounts DEBUG _updateAccountData with items: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash","ecosystemUserId","keyFetchToken","unwrapBKey"] 1608554371793 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId"] 1608554371793 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId"] 1608554371794 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554371796 FirefoxAccounts INFO registering with available commands: ["https://identity.mozilla.com/cmd/open-uri"] 1608554371796 FirefoxAccounts DEBUG registering new device details 1608554371799 FirefoxAccounts TRACE finished write of json user data - took: 6 1608554371799 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554371799 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371806 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371807 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1608554371807 Services.Common.RESTRequest DEBUG POST Length: 851 1608554371918 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 200 1608554371919 FirefoxAccounts DEBUG _updateAccountData with items: ["profileCache"] 1608554371919 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554371919 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554371920 FirefoxAccounts DEBUG notifying profile changed for user b4d76f4e937142ccaf2692198e6260bd 1608554371921 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554371923 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554371927 FirefoxAccounts TRACE finished write of json user data - took: 8 1608554371927 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554371927 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371934 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372036 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1608554372036 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1608554372037 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -1036 1608554372037 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554372037 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372037 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372038 FirefoxAccounts DEBUG Webchannel is enabling sync 1608554372038 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372038 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372039 Sync.Service INFO Configuring sync with current FxA user 1608554372042 Sync.BrowserIDManager DEBUG observed weave:connected 1608554372042 Sync.BrowserIDManager INFO Sync has been connected to a logged in user 1608554372042 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372043 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372043 Sync.BrowserIDManager INFO The user became verified 1608554372043 Sync.Status DEBUG Status.login: error.login.reason.no_username => success.login 1608554372043 Sync.Status DEBUG Status.service: service.client_not_configured => success.status_ok 1608554372043 Sync.BrowserIDManager INFO Doing initial sync actions 1608554372043 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1608554372043 Sync.AddonsReconciler DEBUG Adding change listener. 1608554372044 Sync.Engine.History.Tracker INFO Adding Places observer. 1608554372045 Sync.Service DEBUG User-Agent: Firefox/83.0 (Linux x86_64) FxSync/1.85.0.20201112153044.desktop 1608554372045 Sync.Service INFO Starting sync at 2020-12-21 13:39:32 in browser session oPk850GBSPz0 1608554372045 Sync.Service DEBUG In sync: should login. 1608554372045 Sync.Service INFO User logged in successfully - verifying login. 1608554372047 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372049 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1608554372049 Sync.Status DEBUG Status.login: success.login => success.status_ok 1608554372049 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1608554372049 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1608554372049 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372051 Sync.BrowserIDManager INFO Getting sync key 1608554372052 Sync.BrowserIDManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1608554372052 Sync.BrowserIDManager DEBUG Getting a token using OAuth 1608554372052 FirefoxAccounts DEBUG getOAuthToken enter 1608554372224 FirefoxAccounts TRACE FxAccountsPush registerPushEndpoint 1608554372226 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1608554372226 Services.Common.RESTRequest DEBUG POST Length: 127 1608554372226 FirefoxAccounts DEBUG FxAccountsPush got subscription 1608554372227 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372227 FirefoxAccounts TRACE finished write of json user data - took: 190 1608554372227 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372227 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372230 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372231 FirefoxAccounts INFO registering with available commands: ["https://identity.mozilla.com/cmd/open-uri"] 1608554372231 FirefoxAccounts DEBUG registering new device details 1608554372232 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1608554372232 Services.Common.RESTRequest DEBUG POST Length: 851 1608554372452 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1608554372453 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1608554372453 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -453 1608554372455 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554372456 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372456 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372456 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372458 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1608554372458 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1608554372459 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -459 1608554372459 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1608554372459 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1608554372460 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1608554372466 FirefoxAccounts TRACE finished write of json user data - took: 10 1608554372466 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372466 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372473 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372473 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372473 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372477 FirefoxAccounts TRACE finished write of json user data - took: 3 1608554372477 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372477 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372484 FirefoxAccounts TRACE finished write of user data to the login manager 1608554373058 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1608554373059 Services.Common.TokenServerClient DEBUG Got token response: 200 1608554373059 Services.Common.TokenServerClient DEBUG Successful token response 1608554373061 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554373061 Sync.Status DEBUG Status.login: success.status_ok => success.login 1608554373062 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1608554373063 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.BrowserIDManager DEBUG Cluster value = https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.BrowserIDManager DEBUG Setting cluster to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.Service DEBUG Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373065 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554373067 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554373071 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554373086 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1608554373086 Sync.Service DEBUG verifyLogin failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1608554373087 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1608554373087 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1608554373087 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1608554373087 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1608554373087 Sync.ErrorHandler ERROR Sync encountered a login error 1608554373088 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1608554373088 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1608554373091 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1608554373092 Sync.Service DEBUG Not syncing: login returned false. 1608554373092 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by tosty47 1 unyaka odlule

Answered by tosty47 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

import logins

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious… (funda kabanzi)

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious?

Asked by roger.drew8 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (funda kabanzi)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe

How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Perso… (funda kabanzi)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 5 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

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How to use different themes on different computers but still sync all FF data?

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data? I have tried this… (funda kabanzi)

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data?

I have tried this from a previous question https://support.mozilla.org/en-US/questions/1242818

Set services.sync.prefs.sync.lightweightThemes to False, but this does not work.

Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine.

Is there any way to have to separate themes on two different machines?

Thank you!

Asked by muzzle 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Getting a new computer... Can I use Firefox Sync To Move Passwords, Bookmarks etc to New PC

Hi All, I am planning to get a new computer and I am wondering if I can use Sync to migrate all my numerous bookmarks and passwords over to the new PC? Or do I need to ex… (funda kabanzi)

Hi All,

I am planning to get a new computer and I am wondering if I can use Sync to migrate all my numerous bookmarks and passwords over to the new PC?

Or do I need to export all this info into a file or files and then load that on my computer?

Also if I can use Sync to move all my bookmarks and passwords over... can I store this information on the hard drive of the new pc or is it stored on the cloud?

Asked by spywriter007 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (funda kabanzi)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Asked by vvons 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Bookmarks are not syncing.

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate beca… (funda kabanzi)

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate because of a catastrophic failure. Any help?

Asked by Marie D 9 izinyanga ezidlule

Answered by cor-el 9 izinyanga ezidlule

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Can't sign in to Firefox Account

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of ma… (funda kabanzi)

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of macOS.

Whether I try to sign into Firefox Sync using Firfox's menu or Preferences screen, or try to load accounts.firefox.com — just nothing happens: in the browser, the Sign In button doesn't do anything, and trying to load the URL I just get a blank screen. If I go to https://support.mozilla.org/en-US/fxa/authenticate, and click the 'Continue with Firefox Accounts' button, again - nothing happens.

I've rebooted my machine, disabled my VPN, and disabled any add-ons which might conflict. I'm posting this question having signed in via Safari, so I know my account works and my network connection is okay.

I couldn't find any Help articles. Does anyone have some suggestions I could try please

Asked by accs 1 unyaka odlule

Answered by accs 1 unyaka odlule

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pair or sync 2 computers firefox - all open windows and tabs possible?

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 t… (funda kabanzi)

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 tabs open. How do I get all that to open on the other computer "desktop?" On the desktop, the Firefox "synced tabs" sidebar is open and showing all the laptop open tabs...

I am logged into the same Firefox account on both computers which have different names in my Firefox account.

THAAANKS!!!

Asked by freedonspark 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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New Tab Shortcuts wiped out by Sync

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/b… (funda kabanzi)

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/bookmarks to tiles in the New Tab screen. I customized my New Tab with 9 rows of tiles, 72 pinned sites, a very useful & convenient feature.

I got a new laptop for work, installed Firefox and logged into my Firefox account. I ran Sync to copy some open tabs over to the browser in my old laptop. Somehow the sync picked up the setting of having 72 tiles on the New Tab page, on the new laptop, which was great; but instead of my pinned sites, the 72 tiles were populated by random sites (presumably pulled out of browsing history). No worries; I'd expected that I'd have to manually configure the new laptop's browser anyway.

But then when i logged into my old laptop this morning I was dismayed to see that the pinned sites were gone! The 72 tiles are still there, but the pinned sites have been replaced by random ones. Now I'll have to reconfigure my old laptop's browser as well. :-(

My question: is there any way to restore the previous pinned sites without having to re-pin them all manually? And once they're all back in place, is there some way to export/save/lock them, so this won't happen again? If having Sync enabled across my two devices is going to randomly wipe out my pinned sites, then I suppose the New Tab tile functionality is not so useful and I'll just use an old-fashioned Bookmark list.

Thanks in advance for any insights!

Asked by ghost2270 12 izinyanga ezidlule

Answered by ghost2270 12 izinyanga ezidlule

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Creating separate Firefox profiles on different user accounts

Hello, I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my cu… (funda kabanzi)

Hello,

I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my current programs and settings - including my Firefox install and all bookmarks. To help recover from that, I wanted to know if it would be possible to set up an alternate Firefox in a not often used local account on my Windows 7 laptop and then sync the two so that after the upgrade, I can download Firefox again onto the Win 10 laptop and then sync it back so that I can get all of my bookmarks and settings for FF back onto the Win 10 laptop.

I don't want to sync it with the Firefox that I use in my regular Win 7 user account since that has a separate set of bookmarks and settings that I wouldn't want to change. I just wanted a way to "hold" all of the Win 10 Firefox stuff and "reinstall" it, and had thought that sync might be a way to do that.

If that won't work, is there a way to transfer the entire FF profile over to a new install on that laptop once it is upgraded?

Thanks for any help! Much appreciated!

Asked by TaylorNorth2 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (funda kabanzi)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Asked by pantuniestal 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (funda kabanzi)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (funda kabanzi)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Asked by jespada11 1 unyaka odlule

Answered by Paul 1 unyaka odlule