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Sync do not work on my work computer

Hello, I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems. What informa… (funda kabanzi)

Hello,

I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems.

What information could be useful to resolve this problem ? thank in advance.

Asked by pagouy 1 ihora elidlule

Import passwords from logins.json and key3.db from old firefox to new firefox 94

I used different methods like this one but it seems none of them are working. These are steps I'm doing: Closing firefox Deleteing new logins.json and key4.db copying… (funda kabanzi)

I used different methods like this one but it seems none of them are working. These are steps I'm doing:

  • Closing firefox
  • Deleteing new logins.json and key4.db
  • copying old logins.json and key3.db

However as soon as I open firefox it will create a key4.db file and overwrite login.json. I checked my old login.json is in correct format.

Asked by yamin8000 12 amahora adlule

Last reply by jscher2000 11 amahora adlule

Password issue

I just synced two new devices (Android phone and tablet) using the scanned QR code because I got the error message that the password I was trying to use was incorrect. I … (funda kabanzi)

I just synced two new devices (Android phone and tablet) using the scanned QR code because I got the error message that the password I was trying to use was incorrect. I don't understand what has happened, as I am "signed in" on desktop, laptop and those two devices with that password, as far as I know.

I was trying to set up the Recovery Key, but that also tells me that the current password is incorrect. I do not want to lose all of my saved passwords, history, etc., which is what it sounds like will happen if I try to reset my password.

Help!

Asked by Lois R 13 amahora adlule

Suddenly lost my Lockwise Passwords

Hello Everyone, I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and… (funda kabanzi)

Hello Everyone,

I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and all these passwords were synced across all my devices. I changed my mobile to IPhone and I didn't install Lockwise but I was still able to get to my logins via my laptop. And I was very cautious that I kept syncing every now and then.

The problem is that I formatted my laptop recently to windows 11, when I installed Firefox on my laptop again I was expecting to be able to retrieve all my passwords (around 200 entries) since everything was synced, but to my surprise everything was lost except for 16 entries.

Is there any way to backup my old list of passwords?

Please note that I still have my old phone (Huawei) with the old passwords list and the auto sync turned off. Is there any way to backup these passwords from Huawei to Iphone and to my Laptop?

Asked by Dream Catcher 13 amahora adlule

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (funda kabanzi)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 5 ezinsukwini ezidlule

Last reply by Bithiah 1 usuku oludlule

Firefox Mozilla must show only related subdomain saved users

Hi, I have three subdomains and I saved more than one user for these domains. when I try to login , mozilla show me all saved users for all sub domains . But ı try to log… (funda kabanzi)

Hi, I have three subdomains and I saved more than one user for these domains. when I try to login , mozilla show me all saved users for all sub domains . But ı try to login for only sub1.maindomain.com I dont need to see all list for sub1 sub2 and sub3. How can disable this option and see only saved users for related one sub domain Examp: sub1.maindomain.com sub2.maindomain.com sub3.maindomain.com

Asked by akpinar.work 2 ezinsukwini ezidlule

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (funda kabanzi)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 2 ezinsukwini ezidlule

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (funda kabanzi)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

two-step authentication

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot th… (funda kabanzi)

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot that I had to remove the recovery code before installing Windows. On the other hand, because I recently changed my phone, I do not have access to my previous phone. But I am a student and I desperately need my usernames and account passwords as well as my bookmarks for my research and lessons. In the attachment, I will send you a screenshot of my browser a few days before changing Windows I am desperately asking for your help. I can answer any question you have about your account.

Asked by ted.smith1378 3 ezinsukwini ezidlule

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (funda kabanzi)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 4 ezinsukwini ezidlule

Last reply by JonBonJimBob 3 ezinsukwini ezidlule

i cant found my password and history

sir i used a account where i have saved many website password and history, today i setup new windows on my pc then install new fairfox.. before setup i sync my account.. … (funda kabanzi)

sir i used a account where i have saved many website password and history, today i setup new windows on my pc then install new fairfox.. before setup i sync my account.. after setup new windows i dont get anything from my account.

my account mail id: neloy.dt@gmail.com

please sir solve the issue, i need my password back that is very imp for me.

Asked by neloy.dt 5 ezinsukwini ezidlule

Firefox won't sync when SmartProxy (or FoxyProxy) is enabled

Hello, I'm behind a corporate proxy server and I had no issues with this until a couple of months ago. First I was using FoxyProxy, and one day I realized that Firefox wa… (funda kabanzi)

Hello, I'm behind a corporate proxy server and I had no issues with this until a couple of months ago. First I was using FoxyProxy, and one day I realized that Firefox wasn't syncing so I started troubleshooting (Troubleshoot mode) and found out that when a proxy addon (now I moved to SmartProxy and it's the same) is enabled Sync fails. I even tried setting up a new profile with a different, new, Firefox Sync account and the outcome is the same. Anyone else having this trouble? Is this a bug? Should I report it? Anyone wants to help me reproduce it? Thanks in advance!

PS: This happens on my Windows 10 machine too.

Asked by samthelion17 5 ezinsukwini ezidlule

Whatsapp web is not connecting on 94.0.2(64 Bit)Win 7

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But i… (funda kabanzi)

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But its working on chrome.Please help me sort out the issue.Thank you

Regards Raja

Asked by raja19 1 isonto elidlule

Last reply by raja19 6 ezinsukwini ezidlule

FVD Speed Dial

Hello, My name is Marina. I'm user of Mozilla for a long time. I have saved all my working link in the tool Speed Dial. It was for 3 years. It all my work. Today I'm shoc… (funda kabanzi)

Hello,

My name is Marina. I'm user of Mozilla for a long time. I have saved all my working link in the tool Speed Dial. It was for 3 years. It all my work. Today I'm shocked and don't know how I can restart it. Could you please help me with this issue?

Asked by Maryna_Bardashova 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Finding desktop tabs on an Android device after syncing

I set up FF Sync between my desktop and my Android phone, but I do not see any of my desktop tabs on my phone. I saw something about sharing the desktop tab with other d… (funda kabanzi)

I set up FF Sync between my desktop and my Android phone, but I do not see any of my desktop tabs on my phone. I saw something about sharing the desktop tab with other devices, but there are no *3 dots* next to my address bar to allow me to do this.

How is this done?

It might be just another promised *feature* that doesn't work as advertised, or at least doesn't live up to the hype that FF boasts.

Thanks, Bruce

Asked by baklein2 1 isonto elidlule

Last reply by All In One 1 isonto elidlule