Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox won't open, nor will Firefox Profile Manager

I'm not sure what I can do to fix the problem; the answer I've found uses the Profile Manager and I can't access it, it'll open for a split second then close again. … (funda kabanzi)

I'm not sure what I can do to fix the problem; the answer I've found uses the Profile Manager and I can't access it, it'll open for a split second then close again.

Asked by tommyhandley 1 isonto elidlule

Last reply by tommyhandley 5 ezinsukwini ezidlule

  • Kusonjululiwe

No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the … (funda kabanzi)

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the cursor begins to rapidly flicker or spin. There is no error message given. When checking Task Manager, there are multiple instances of Firefox running. Trying to "End Task" on each instance proves futile because it seems that they are constantly refreshing (which is probably why the cursor flickers). Trying to run the command "taskkill /f /im /firefox.exe" sometimes works and sometimes doesn't, even in Administrative mode. The only sure fire ways to get the cursor to stop flickering and/or close the program is to restart the machine or uninstall Firefox. However, if Firefox is clicked on again after restarting, it goes back to flickering and no window ever opens.

Things I've tried:

1. Using "End Task" in Task Manager

2. Running CMD and using taskkill /f /im /firefox.exe multiple times.

3. Restarting the machine.

4. Clearing ALL temp files from the machine.

5. Uninstalling and Reinstalling Firefox

6. Uninstalling, deleting Mozilla folders from Program Files, Program Files (x86), and Reinstalling

7. Checking to make sure Firefox is not blocked by the firewall or anti-virus.

8. Uninstalling, deleting Mozilla folders from Program Files and Program Files (x86), Deleting Profile data from AppData\Local\Mozilla\Firefox, then Reinstalling

Nothing seems to be working. Any ideas?

Asked by CoNiGMa 1 inyanga edlule

Answered by CoNiGMa 4 emasontweni adlule

  • Kusonjululiwe

Mozilla Crash Reporter has been appearing intermittently and now cannot open Firefox at all

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the… (funda kabanzi)

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the programme and installed the very latest version, but to no avail.

My crash ID isbp-cf98f93e-6ab7-4a52-bdf3-f0b940200110

Asked by MikeP. 4 izinyanga ezidlule

Answered by MikeP. 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Profile can't be created

Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. … (funda kabanzi)

Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. So I then tried performing the profile creation and got the following result.

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 181" data: no]

Not sure how to solve this.

Asked by User Hostile 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox.desktop: [Gecko_IOThread] WARNING: pipe error (67): Connection reset by peer

Hello: The above error occurs at every boot of an up to date Arch linux system. `systemctl` spams my `syslog` with (complete error message): firefox.desktop[1772]: … (funda kabanzi)

Hello: The above error occurs at every boot of an up to date Arch linux system. `systemctl` spams my `syslog` with (complete error message):

     firefox.desktop[1772]: [Parent 1772, Gecko_IOThread] WARNING: pipe error (67): Connection reset by peer: file /build/firefox/src/mozilla-unified/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 357

I have no idea about what it may be. Booting involves launching mozilla firefox automatically and along with it opening multiple tabs inherited from the last session. Any help welcome. -ced.

Asked by Cbhihe 1 unyaka odlule

Last reply by Cbhihe 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox always closes soon after launching in a computer lab.

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter … (funda kabanzi)

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.

Asked by jszabo3 1 unyaka odlule

Answered by jszabo3 1 unyaka odlule

  • Okugcinwe kunqolobane

How to stop Firefox from making automatic requests on startup

Every time I start Firefox with a new profile, despite trying in several ways to make this not happen, Firefox automatically makes a series of requests to URL's and will … (funda kabanzi)

Every time I start Firefox with a new profile, despite trying in several ways to make this not happen, Firefox automatically makes a series of requests to URL's and will retry them repeatedly when those requests fail.

``` GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 POST https://shavar.services.mozilla.com/downloads?client=Firefox&appver=60.2&pver=2.2 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 GET https://search.services.mozilla.com/1/firefox/60.2.2/default/en-US/AU/default/default/nov17-1 POST https://shavar.services.mozilla.com/downloads?client=Firefox&appver=60.2&pver=2.2 ... (and so on) ```

I am trying to make this not happen. I'm ideally looking for a setup where Firefox will make no requests at all without me explicitly telling it to but just eliminating the two requests above would be a great start!

Here's what I've tried so far:

1. Uncheck "Provide search suggestions" in `about:preferences#search`

2. I've followed these instructions --- https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections

2. Here are a combination of select settings from my `user.js` preferences file that I put in to place before opening Firefox in my attempts to stop this. Some of these may or may not be relevant but I'm including them so you have some idea what I've tried: ``` user_pref("app.update.enabled", false); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.crashReports.unsubmittedCheck.enabled", false) user_pref("browser.search.update", false); user_pref("browser.search.suggest.enabled", false); user_pref("extensions.systemAddon.update.enabled", false); user_pref("extensions.update.enabled", false); user_pref("browser.safebrowsing.downloads.remote.enabled", false); user_pref('browser.search.geoSpecificDefaults.url', ); user_pref('media.gmp-manager.url', ); user_pref('browser.safebrowsing.provider.mozilla.updateURL', ); user_pref('browser.safebrowsing.provider.mozilla.gethashURL', ) user_pref('browser.search.cohort', ); user_pref("services.sync.prefs.sync.browser.urlbar.suggest.searches", false); ``` Any ideas?

Asked by unverified_contact 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

New firefox 66 wont start but 58 works fine.

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no… (funda kabanzi)

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.

Asked by eyuri 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (funda kabanzi)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox will not open. APPCRASH immediately at startup

Try to open and immediately get dialog box “Firefox has stopped working”. Event name: APPCRASH Version 65.0.0.6963 Can’t open in safe mode either. Have reinstalled five … (funda kabanzi)

Try to open and immediately get dialog box “Firefox has stopped working”. Event name: APPCRASH Version 65.0.0.6963

Can’t open in safe mode either. Have reinstalled five times and am having the same issues. Can’t access profiles.

Asked by Rmm4235 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Windows 10 says I can't access specified firefox drive after latest update

I get an error saying "windows cannot access the specified drive, path or file. You may not have appropriate permissions to access the item" after latest windows 10 upgra… (funda kabanzi)

I get an error saying "windows cannot access the specified drive, path or file. You may not have appropriate permissions to access the item" after latest windows 10 upgrade and firefox will not run at all. It is trying to access my users subdirectory

Asked by linco15 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes on startup

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It… (funda kabanzi)

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It must be a user setting of some sort because I can create another Mac user account and Firefox opens fine.

This is a new machine running Mac OS 10.14.2 and I've not been able to use Firefox yet. The only terminal settings I've changed, from what I can recall, is to help with font smoothing (https://ahmadawais.com/fix-macos-mojave-font-rendering-issue/) and messing around with dark mode (option to be in dark mode but only for dock & menu bar). I'm unsure if those settings are related but thought I'd mentioned it. Other than that this is a pretty much brand new machine.

Crash ID: bp-69fee8d8-a9c0-45fb-aa60-257270190123

AdapterDeviceID: 0x3e9b AdapterVendorID: 0x8086 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1548252669 DOMIPCEnabled: 1 Email: derekalong@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1548252096 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 518 StartupCrash: 0 StartupTime: 1548252669 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":12,"cores":6,"vendor":"GenuineIntel","family":6,"model":158,"stepping":10,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x3e9b","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"Macmini8,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS Watchdog",16:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",15:"JS Helper",17:"JS Helper",10:"JS Helper",14:"JS Helper",20:"Cache2 I/O",21:"Cookie",23:"GMPThread",24:"Compositor",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",29:"DOM Worker",46:"StyleThread#1",45:"StyleThread#0",47:"StyleThread#2",48:"StyleThread#3",50:"StyleThread#5",49:"StyleThread#4",48:"ImageBridgeChild",49:"ProcessHangMon",52:"StreamTrans #41", Throttleable: 1 UptimeTS: .74215417 Vendor: Mozilla Version: 64.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by derekalong 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is just showing blank pages and even the options and add on buttons do nothing !

Yesterday Firefox suddenly stopped showing any webpages. Multiple attempts at correcting, such as running in safe mode achieved nothing. Resorted to uninstall so that I c… (funda kabanzi)

Yesterday Firefox suddenly stopped showing any webpages. Multiple attempts at correcting, such as running in safe mode achieved nothing. Resorted to uninstall so that I could replace however whatever I removed FF always knew it had been installed and only offered a refresh. Even tried a Beta version. Currently installed version is 65.0b11 (64-bit), running on Windows 10.Problem is now worse in that options and add on buttons do nothing. I use FF across multiple PC's and find the sync feature very useful, however if not fixed soon, I may have to convert to another browser. I'm having to use Edge to report this problem.

Asked by Growleruk 1 unyaka odlule

Last reply by Growleruk 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Nightly has stopped working

So, every now and than in last week or two when I try to open Nightly i get like 20-30 windows of "Firefox Nightly has stopped working" error, like shown in the image. It… (funda kabanzi)

So, every now and than in last week or two when I try to open Nightly i get like 20-30 windows of "Firefox Nightly has stopped working" error, like shown in the image. It continues to multiple until that message in the center opens and then i have to manually close all opened error windows.

Sometimes it works fine, sometimes this happens all the time. Anyone got a clue?

Asked by Tijs991 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox crashes on startup, about:home crashes about:addons crashes

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, … (funda kabanzi)

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, about:addons crashes, Tried uninstalling and deleting APPDATA mozilla folders, still same problem. If I manually type www.google.com it gets there no problem but once I hit search it crashes. I submitted few crash reports bp-5361b127-3a0e-4a53-bfca-f96e00181213 bp-1ed948b2-9c81-4062-810c-7e1090181213 I am getting this in the report ' jsimd_idct_islow_avx2' but earlier it was a different message. Recently ORIGIN got updated and I installed logitech setpoint to connect my keyboard to the receiver and then I uninstalled setpoint and all logitech software related to mouse and keyboard. Sidenote I just clicked on Search Mozilla Support for this signature and it got me to the website without crashing.

Please let me know if you need any additional information. Thank You

Asked by snowonweb 1 unyaka odlule

Last reply by snowonweb 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't open any page after update to version 64

On a machine using windows 10 home, after updating firefox to version 64, any page or tab open is not shown. Even firefox options cannot be shown. Tried to start in safe … (funda kabanzi)

On a machine using windows 10 home, after updating firefox to version 64, any page or tab open is not shown. Even firefox options cannot be shown. Tried to start in safe mode, reinstalling a fresh version of firefox.

Console shows the following: uncaught exception: Protocol error (unknownError): Argument 1 of InspectorUtils.getAllStyleSheets is not an object. XHRPOSThttps://incoming.telemetry.mozilla.org/submit/telemetry/4f606c3f-8458-4782-bca4-5db392721d64/main/Firefox/64.0/release/20181206201918?v=4 [HTTP/1.1 200 OK 508ms] POSThttps://shavar.services.mozilla.com/downloads?client=navclient-auto-ffox&appver=64.0&pver=2.2 [HTTP/1.1 200 OK 2549ms] GEThttps://safebrowsing.googleapis.com/v4/threatListUpdates:fetch?$ct=application/x-protobuf&key=AIzaSyD_Drzahe4dBzGCZ9ArvowCvrPx_yFrlCM&$httpMethod=POST&$req=ChUKE25hdmNsaWVudC1hdXRvLWZmb3gaJwgFEAEaGwoNCAUQBhgBIgMwMDEwARCEzgUaAhgGHcP0cSICIAIoARonCAEQARobCg0IARAGGAEiAzAwMTABELChBRoCGAYCDT7FIgIgAigBGicIAxABGhsKDQgDEAYYASIDMDAxMAEQzqsFGgIYBhgZ6toiAiACKAEaJwgHEAEaGwoNCAcQBhgBIgMwMDEwARCWuAQaAhgGHX8a4iICIAIoARolCAkQARoZCg0ICRAGGAEiAzAwMTABEA0aAhgGjC7IfSICIAIoAQ== [HTTP/2.0 200 OK 949ms] GEThttps://push.services.mozilla.com/ [HTTP/1.1 101 Switching Protocols 991ms] NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface]

Thanks for your help.

Fabio

Asked by farbiondriven 1 unyaka odlule

Last reply by farbiondriven 1 unyaka odlule