I-Firefox Community Forum

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141

   Steps to reproduce:

       Open Firefox in normal mode

       Navigate to https://twitch.tv

       Observe black screen with loading spinner

   Expected result: Twitch should load normally

   Actual result: Page remains blank with a loading spinner

   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

I have noticed some minor changes in Google Maps. Unfortunately, they have affected the support of Maps in Firefox (135.0): maps are displayed without any names (towns, streets, objects, etc.). Since this bug is not present in the support of Maps in Edge, I think that Firefox requires a correction. When can we expect a fix?

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le direct j'obtiens un message d'erreur disant vidéo actuellement indisponible. Si je fais la même opération avec Chrome je peux vois la TV en direct Merci de votre aide

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of these sites, such as Rotten Tomatoes, are sites I use frequently! Help!

Whenever I login to the web site "SSA.GOV" and click the login button, the next screen presented in Firefox is: "Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

If I go to a Private Window, type in the SSA.Gov and then select the Login page, I am presented with the correct page and can then supply my information and login.

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also looked for an update for Firefox and saw it was up to date. I also attempted to refresh Firefox which was a successful refresh however the error persisted. After refreshing I fully uninstalled Firefox and then reinstalled however the issue persists.

This error is shown however if I refresh the page sometimes the page freezes as if it lost connection and sometimes it reloads as per normal with the video playable.

I am finding that occasionally using Firefox on Windows 10, that the Facebook page stops and wont let me open or upload files and AOL mail disappears although the site is open. If I go to using MS Edge both sites are OK.

I love Firefox but may have to stop using it as my default.

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

I received a dialogue window telling me that the browser has a problem displaying the webpage. The problem is being worked on and to try again in a few minutes. I refreshed the webpage about ten minutes later and the webpage is displayed as a blank white page. The web address for that webpage is displayed in the web address bar.

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Firefox, as did Apple tv until this week. If I try running Apple tv on Google chrome on the same lap top, it works fine too. Ditto on my iPhone using Safari. I'd prefer staying on Firefox to stream Apple tv, but can't make it work at the present time. Can you help?

My own webpage displays incorrectly when I load it with Firefox, unless I am visiting with a private window.

The page: https://www.coudert.name/publications.html The webfont is Satoshi, and Firefox does load it, but variants do not affect it (bold or italic, for example). All other browsers render it correctly. Firefox on my macOS laptop renders it correctly only in a private window, but not in my normal browsing session. There, it loads the font correctly, but does not apply bold or italics. Compare the difference between the two screenshots.

I have no idea where this can come from. How to investigate? I have checked font-related settings and not found anything of note.

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

When browsing with Firefox, scrolling with the up/down arrow keys intermittently causes the keyboard to be disabled. Trackpad and touchscreen still function, but keyboard becomes completely disabled, requiring a reboot.

I've had this problem for over a year and through several versions. It also happens when running in safe mode, so that should eliminate any plugins.

This ONLY happens while browsing with Firefox browser. I cannot deliberately reproduce this, but it happens frequently - up to several times a day. It seems to be tied to scrolling with the down and up keys. This only happens in Firefox, not in any other apps or browsers.

Can anyone help me isolate the problem and find a fix? I am a retired programmer, so I should be able to get to the bottom of this with some help. I suspect that my env may be so unique that nobody can

Environment: FIREFOX 125.0.2 64 bit through 138.0.1

Windows 11 Edition Windows 11 Pro Version 23H2 Installed on 2/13/2024 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0

Keyboard drivers: HID Keyboard Device

  ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
  kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
  kbdhid.sys        10.0.22621.1 (Winbuild.160101.0800)       Microsoft

Standard PS/2 Keyboard

  ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
  i8042prt.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
  kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft

HP Envy laptop model 17t-cw000 Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz Installed RAM 32.0 GB (31.7 GB usable) Product ID 00355-61386-37102-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line continious running? When I click to open my Gmail the yellow loading box comes on top middle of Gmail