Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Twitch Fails to Load

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an in… (funda kabanzi)

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141
   Steps to reproduce:
       Open Firefox in normal mode
       Navigate to https://twitch.tv
       Observe black screen with loading spinner
   Expected result: Twitch should load normally
   Actual result: Page remains blank with a loading spinner
   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

Asked by Michael 7 izinyanga ezidlule

Last reply by Sam 5 izinyanga ezidlule

  • Kusonjululiwe

Failed URL

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen c… (funda kabanzi)

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen clears and shows entry into a url called ff.newtabsearch.net. It claims to be a new addon for Firefox. However, following the instruction, I get in a loop and there is no indication that any addon was installed.

Asked by Eric 2 izinyanga ezidlule

Answered by Denys 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (funda kabanzi)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (funda kabanzi)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Asked by Jean-Paul Herman 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Tab bar of browser doesn't react to clicks, needs restart

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new t… (funda kabanzi)

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new tab from +-button, but can't close it.

Browser stops reacting to mouse clicks when browsing (after hours of browsing) and I have to use right-click to navigate on sites.... until I restart browser. I tried to close tab and refresh tab when these problems occurred. Also, this occurs on all sites.

I think this is clearly browser problem(because clicked areas are on browser, not inside tabs), not problem in sites itself, because problem manifested itself after hours of browsing, not immediately.

Edit: I'm not well-versed enough to write Bugzilla-report. Also in 138.0.1-1 version, where I updated 3rd May 2025.

Edit 2: I've added picture of area that stops working. Edit 3: On another picture, can't close "Archaeology" tab, no matter what. Edit 4: Clarified things up.

Asked by Heta Rikala 10 izinyanga ezidlule

Last reply by Heta Rikala 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

What is this? It blocks me from opening the Lowe's website, and others

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server. Reference #18.bb293417.1735512814… (funda kabanzi)

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server.

Reference #18.bb293417.1735512814.a2a558a

https://errors.edgesuite.net/18.bb293417.1735512814.a2a558a

Asked by o.dubhlaoich 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (funda kabanzi)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 1 unyaka odlule

Last reply by NoahSUMO 1 unyaka odlule

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Youtube Fully Refusing to Load Any Functionality | Youtube Broken April 29 2025

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos … (funda kabanzi)

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos can be accessed by going directly to their URL, but no recommendeds load in, no comments section, even the title and channel information is unavailable. I would say none of the buttons work, but there are no buttons to test. It works fine in Chrome still. I know it's not my extensions because I tried removing them all, and it didn't fix it. I know it's not my cache/cookies, because I cleared that too and it didn't fix it. I know it's not on Youtube's end, because it works fine in Chrome. I know it's not an update issue, because I updated my browser and it didn't fix it. Please. I want to be able to use youtube in firefox. Please help me fix this thing. I have attached photos, but I suspect they'll be more demonstrative of the problem than useful for troubleshooting.

Asked by hunterainskywalker 10 izinyanga ezidlule

Last reply by peterburstow6 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (funda kabanzi)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 1 unyaka odlule

Answered by elzvalentine 1 unyaka odlule

  • Kusonjululiwe
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The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (funda kabanzi)

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Asked by JJEULER 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Ikhiyiwe
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whatsapp QR Code

Hi.. can you help me. My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. P… (funda kabanzi)

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Asked by alexboey 1 unyaka odlule

Last reply by Michael 1 unyaka odlule

Firefox issues with purchases/reservations

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything u… (funda kabanzi)

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

Asked by craig.browner 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule

  • Kusonjululiwe

Amazon pages don't load on Firefox 146.0.1 (64 bit). I cleared the cache but still have the problem. Please advise.

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox a… (funda kabanzi)

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Asked by leehell 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Youtube intentionally adding some lines to their videos

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element: The base64 encoded image is the lines I'… (funda kabanzi)

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element:

The base64 encoded image is the lines I'm seeing.

Initially after starting a new private session and navigating straight to youtube.com I had no lines. Then in that private session same element doesn't have an image:

What's odd about this is if I opened a private window and copy pasted the same video URL I would get the lines. After testing multiple times I started getting the lines even after navigating straight to youtube.com.

So I did another test: changed my IP with a VPN in a private session. Navigated straight to youtube.com, watched multiple videos without any lines. Then I logged in to my account and boom, the lines are back...

Opening the same video on google chrome browser I get a smooth gradient line image:

The browser is functioning as intended, but youtube is intentionally making their website unusable. What the f###? I have youtube premium, adblocker disabled on their website.

Asked by Dalius Kalvaitis 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Yahoo Mail+ - Missing Send Button

After a recent system update (Windows 10, Mozilla Firefox, Yahoo Mail+, ???) I can no longer find the Send button on my Yahoo Mail+. It works fine on my iPhone and works… (funda kabanzi)

After a recent system update (Windows 10, Mozilla Firefox, Yahoo Mail+, ???) I can no longer find the Send button on my Yahoo Mail+. It works fine on my iPhone and works fine if I use Chrome (which I do not want to do), but when utilizing Firefox my Yahoo Mail+ no longer has a Send button for my emails. Can you help?

Asked by genie50smith 12 izinyanga ezidlule

Last reply by jonzn4SUSE 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox blocking search by site

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image belo… (funda kabanzi)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

Asked by Txasslm 10 izinyanga ezidlule

Last reply by Txasslm 10 izinyanga ezidlule