I-Firefox Community Forum

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

I searched the forums and found a few similar entries but i couldn't see any solution so far. Whenever i try to open my inbox the page initially loads and shows the progress bar but after the progress hits 100% it just hangs there and nothing happens. See screenshot please. Gmail works normally in other browser (MS Edge) and my Android phone. I've been experiencing this issue for more than a month now. Not sure exactly when it started. Probably with v134. Installing v135 fresh didn't change anything. This is one of the most persistent issues i've experienced about browsers. I use Avast AV but all browser modules are disabled + web shield disabled.

So far i tried these steps to no avail: - Clear cache and history - Clear whole site data by using "forget site" feature - Clear cache and cookies using the padlock icon next to the search bar - Disable/enable hardware acceleration - Disable/enable javascript (gmail requires javascript to work anyways) - Disabled all add ons/extensions, tried safe mode - Reinstalled firefox after uninstalling and deleting any left over folders

My system specs: - Windows 10 pro 22h2 x64 - ASrock B450M HDV R4 Mainboard - AMD Ryzen R5 3600X CPU - AMD RX 6600 GPU - 16 GB DDR4 3000 RAM, 250 GB M2 SSD

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos can be accessed by going directly to their URL, but no recommendeds load in, no comments section, even the title and channel information is unavailable. I would say none of the buttons work, but there are no buttons to test. It works fine in Chrome still. I know it's not my extensions because I tried removing them all, and it didn't fix it. I know it's not my cache/cookies, because I cleared that too and it didn't fix it. I know it's not on Youtube's end, because it works fine in Chrome. I know it's not an update issue, because I updated my browser and it didn't fix it. Please. I want to be able to use youtube in firefox. Please help me fix this thing. I have attached photos, but I suspect they'll be more demonstrative of the problem than useful for troubleshooting.

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Hi all,

I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.

Thanks

Hi to all.

when i try to open an https link firefox show only a white page instead of the document from the link.

I make refresh without fix anything I totally remove firefox and delete also the registry entries and after make a new installation without fix anything.

Any suggestion?

Thanks and regards

Apparently Firefox updated overnight and now my New Tab Page, which had a ton of tiles on it that I'd pinned over the years is now completely blank, no tiles, no nothing (except the Firefox logo). If there were at least some blank tiles, I'd have something to work with, but when I say blank, that's exactly what I mean.

Is there any way to get back the tiles I had? Because none of the pages I've opened or searched so far has created a tile on the page.

Thanks.

For over a week now yahoo finance and weather network for example will not fully load. Partial load looks normal and then constant cycling without completion. I have not made any changes at my end.

For the past few days, I have not been able to use DuckDuckGo as my search engine of choice. Anything typed in for a search results in nothing happening -- there is no processing of the search query. Yet, when I change my search engine to Google, it works normally. I prefer to have the security offered by DuckDuckGo as my search engine and would request that Firefox explore and advise on this recent defect. Thank you.

I keep seeing "Firefox can't open this page" and I'm confused why, images will load fine but some of them just don't for whatever reason? Does someone know what's going on, and if needed I can provide some more context

When I do a search on Firefox nothing is being displayed - just a blank screen i.e. no results.

I've typed the exact address of some websites - not all work e.g. www.nsandi.com. Again, a blank screen.

What setting do I have to adjust on my browser or is this a wider problem with Firefox?

Thanks

I recently updated my Mac OS to 15.4, and for whatever reason, ever since I did, Firefox stopped working. I can open it, but if I try to go to any web site it just has a dot bouncing back and forth like it looks like it's trying to go to the site, but then it times out. I have deleted and re-installed Firefox several times - the last one being version 137.0.2 for Mac, but it still won't open any site. I don't know what to do to get it working and Mac tech support had no ideas other than to contact Mozilla tech support, so here I am. Can you help me? This has never happened before and it makes no sense that it would not work. You can see by the enclosed screen shot that it opens, but fails to open any photos or go beyond that. The 'checking for updates' alert just keeps spinning and spinning. Rick Garside

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.