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Not working

Recently, the Firefox browser stopped working. Specifically for me, Costco's website, and Aetna. I believe the issue could be that those websites require that the locatio… (funda kabanzi)

Recently, the Firefox browser stopped working. Specifically for me, Costco's website, and Aetna. I believe the issue could be that those websites require that the location is confirmed, but no pop is generated, thus causing the website to not work with Firefox. Please help me, as your browser is the best.

Asked by rcarlton1999 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Browser has excessive programs running in the background

When I open one tab on Firefox, my task manager shows multiple programs running along side it. I know some extra processes are needed but this seems like an unusual amoun… (funda kabanzi)

When I open one tab on Firefox, my task manager shows multiple programs running along side it. I know some extra processes are needed but this seems like an unusual amount. I have included a screenshot of the tasks that appear. When I try to delete these, they reappear. I have tried various online solutions such as uninstalling and reinstalling, and checking various settings. It is affecting my computer's performance and I am not sure how to solve this. Thank you!

Asked by mrbupp 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

A suspicious tab keeps popping up upon FireFox start-up!

As detected by Malwarebytes, it keeps blocking the site, quarantining the site, and the site in question is, mysearchengine.co. I do not know why this site keeps popping … (funda kabanzi)

As detected by Malwarebytes, it keeps blocking the site, quarantining the site, and the site in question is, mysearchengine.co. I do not know why this site keeps popping up, it's irritating. As such, I want a way to completely remove this weird search engine.

Asked by failedchemisttotally 20 amahora adlule

Last reply by markwarner22 14 amahora adlule

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that are perfectly coded. I may have to drop FF soon.

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that … (funda kabanzi)

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that are perfectly coded. I may have to drop FF soon.

Asked by moomoomoomoo 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (funda kabanzi)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 4 izinyanga ezidlule

Last reply by markwarner22 4 izinyanga ezidlule

repeat notifications?

I keep receiving notifications I've already dealt with, specifically from Youtube, as of writing this is the third day I've had to deal with them. The notifications pop … (funda kabanzi)

I keep receiving notifications I've already dealt with, specifically from Youtube, as of writing this is the third day I've had to deal with them.

The notifications pop up inconsistently, anywhere from 5 minutes to an hour, but when they do pop up, it's a barrage of every notification I've already read since it began.

This may be an issue with Youtube itself or Windows, I don't know.

Asked by diamondjub1 5 izinyanga ezidlule

Last reply by Vash 4 izinyanga ezidlule

Cannot stream movies on computer anymore

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to con… (funda kabanzi)

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

Asked by Shona Browne 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

Green video playback after update

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs… (funda kabanzi)

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Asked by Danno Palmer 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (funda kabanzi)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 4 izinyanga ezidlule

Last reply by PavelkoT 4 izinyanga ezidlule

Sidebar in Windows 11 Pro

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 P… (funda kabanzi)

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 Pro. I can find no button that allows me to either delete it or prevent it from opening. For heavens sake, not everyone wants all this stuff. I just want a great browser with minimal things to have to deal with. It is irritating to have to deal with this when there appears to be no simple solution to get rid of it. I do not feel comfortable with having to try to delete a profile element. Just give me the button to say I don't want it showing up when I open Firefox on my computer. It can't be that difficult. I use the menu bar at the top of the page to deal with bookmarks. I don't need a sidebar. Give me the option to get rid of it. It will always be there to hit the button on again if I choose to but I know I never will. It interferes with my page. If it isn't fixing something that is broken, and you want to try new things, fine. But give me the option to delete it from my experience.

Asked by wordperfectqueen 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, … (funda kabanzi)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

Asked by mdc 4 izinyanga ezidlule

Last reply by TyDraniu 4 izinyanga ezidlule

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (funda kabanzi)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Asked by bloodrose_13 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Firefox and Chrome crash eachother

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome. The vast majority of time, when are bo… (funda kabanzi)

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

Asked by noel_envode 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule