Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

i only get one printer to print to i have three printers I do not get any of microsofts printers either i.e print to pdf

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the dev… (funda kabanzi)

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the devices file of setup

Asked by rogerplayford 1 inyanga edlule

Last reply by jscher2000 2 ezinsukwini ezidlule

Firefox opening a new browser/window

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might hav… (funda kabanzi)

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM

Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might have multiple installations of Firefox. In each of the different windows, could you call up the Troubleshooting Information page. Either:

   "3-bar" menu button > "?" Help > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter 

In the first table on the page, please compare: (1) Application Binary row Where is your main installation and where is the other one? For example:

   Current 64-bit program folder: C:\Program Files\Mozilla Firefox\firefox.exe
   Legacy 32-bit program folder: C:\Program Files (x86)\Mozilla Firefox\firefox.exe 

Do you have multiple installations? (2) Profile Folder row The part after the last . is the most interesting part. Please make a note of the name of your main profile for future reference.


First, thank you for your response. Second, I have attached jpegs from each of the Troubleshooting pages and a word doc of the lines that were asked in them. The profile I want to keep, of course, is the one from the taskbar. Now do I just delete the profile of the desktop icon for its location to get rid of it?

Thanks again for the assistance, Irv

Asked by irn89 1 isonto elidlule

Last reply by jscher2000 6 ezinsukwini ezidlule

I keep getting popup windows (I'm on Mac Catalina)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. Thi… (funda kabanzi)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. This is not happening on Safari.

Thank you, Isabella

Asked by isabaloo 1 isonto elidlule

Last reply by jscher2000 6 ezinsukwini ezidlule

Help... plz! Firefox masterpassword has me locked out, no access to 3 yrs of biz passwords and data.

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the optio… (funda kabanzi)

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the options I'm aware of. I have tried to reset my password several times but the ""Master Password Box "" keeps popping up (even while typing this) and none of my previous nor current passwords open it and it's required before i can login to access any of my data and passwords etc.. Which i do not know what the password is anymore. I did know it bc i typed it in several times a day.... either Microsoft update or Mozz update happened and that password is useless now and i can not afford to lose this information!!! As stated, I'm losing biz as i type PLUS i can't pay my bills until I get back into my data. My IPhone and iPad and other devices are all caught up in this mess as well. I feel absolutely hopeless! One would think if you donate several hundred $ a year to Mozz and you'd think there would be some sort priority support for Donors. My other devices can't sign in either... Ive tried most everything I've seen in support and nothing seems to work. I feel as though the more i mess with it the deeper I'm sinking! I have a back up that is from 2018 which gaps the last 2 years of data and PW.. I Still have my old recovery key password that didn't work in the beginning when all of this happened, nor does windows master password work. I have everything backed up on a hard drive as well but I haven't gone down that road yet. I've been at this infinite loop for over a week now and I need some serious help please!!

Asked by Biggs 1 isonto elidlule

Last reply by Amber 4 ezinsukwini ezidlule

Fail message when sending questions on WEB sites.

Lately when I try to send a question by filling in a form on a web site I get some sort of fail message. The last one was a question about a product on Lowe's WEB site, … (funda kabanzi)

Lately when I try to send a question by filling in a form on a web site I get some sort of fail message. The last one was a question about a product on Lowe's WEB site, I got "Something went wrong please try again later". I did the same thing in Microsoft Edge and it went through.

Asked by MikeLP 1 isonto elidlule

Last reply by FredMcD 3 ezinsukwini ezidlule

Firefox tries to download gif files as mpeg-4 files from reddit.com

On reddit.com, whenever I try to download a gif from a post on the website, Firefox tries to download it as an mpeg-4 file, and as soon as it finishes, it shows up as a g… (funda kabanzi)

On reddit.com, whenever I try to download a gif from a post on the website, Firefox tries to download it as an mpeg-4 file, and as soon as it finishes, it shows up as a gif file on file explorer, and does not work when I try to open it. This doesn't happen on any other website, and I use reddit very often, is there a way to be able to download gif files as they are instead of mpeg-4 files?

Asked by headpat lover 6 ezinsukwini ezidlule

Last reply by cor-el 6 ezinsukwini ezidlule

When I start firefox there is always a second page that opens (to install google translate)

and I have already changed the starting page and indicated that for an extra page I want an empty page, but it keeps giving that page. This is since the last uodate. I do… (funda kabanzi)

and I have already changed the starting page and indicated that for an extra page I want an empty page, but it keeps giving that page. This is since the last uodate. I don't want that because it is very enervating !

Asked by freddy.vermeiren 6 ezinsukwini ezidlule

Last reply by jscher2000 6 ezinsukwini ezidlule

Can't log into anything

I'm having an issue recently and i can't log into anything other than google, whenever is try to log in it does nothing. I've tried resetting my browser or even using oth… (funda kabanzi)

I'm having an issue recently and i can't log into anything other than google, whenever is try to log in it does nothing. I've tried resetting my browser or even using other ones but nothing helps. Can anyone help me with this ???

Asked by raionvfx 6 ezinsukwini ezidlule

Last reply by FredMcD 4 ezinsukwini ezidlule

New Problem: Cannot "View Image" on Some Websites

I sometimes like to view the images of a web page in a separate tab, so I select view image, like so: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/20… (funda kabanzi)

I sometimes like to view the images of a web page in a separate tab, so I select view image, like so:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-29-14-39-05-a87263.png

And normally it opens a new tab with just the image.

But just within the past couple of weeks, many times now, it doesn't do that. Instead it shows me this:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-29-14-39-49-30b270.png

And no matter which option I select, it goes through a loop of just showing me the same dialong box over and over.

I will open the same web page in Chrome, Edge, Opera, Waterfox--no problem. Image opens up on a new tab. Only in Firefox is this happening.

Known issue?

Asked by firefox.chuck 6 ezinsukwini ezidlule

Last reply by jscher2000 6 ezinsukwini ezidlule

No Credit Card Autofill in V. 79.0

Browser Version 79.0 is supposed to have autofill of credit card numbers. See here: https://support.mozilla.org/fr/kb/credit-card-autofill I am on 79.0 (and WIndows 10 P… (funda kabanzi)

Browser Version 79.0 is supposed to have autofill of credit card numbers. See here:

https://support.mozilla.org/fr/kb/credit-card-autofill

I am on 79.0 (and WIndows 10 Pro, Current Updates), and no such autofill option exists in my Options, Forms & Autofill.

Asked by Robert 5 ezinsukwini ezidlule

Last reply by Roland Tanglao 5 ezinsukwini ezidlule

Custom links from orgnization dont give option like chrome does, Stopped working since firefox 79.0

My company have a shorthand for company links, known as go links. They are shorthand for long internal llinks so instead of typing full url we can just say go/jira, go/fi… (funda kabanzi)

My company have a shorthand for company links, known as go links. They are shorthand for long internal llinks so instead of typing full url we can just say go/jira, go/firefox etc.

In older version of firefox when I used to type such links, after finish typing "go/" It used to give option to open as url not a Google search but in recent release it doesn't give me that option anymore but instead directly goes to Google search which is super annoying.

Chrome handles this very well as its been three years to switch to firefox I really dont want to switch back to Chrome but this feature will kind of forcing me to move back as firefox making things harder.

Hope attached screenshots will help.

Thank you!.

Asked by Piyush 5 ezinsukwini ezidlule

Last reply by Standard8 4 ezinsukwini ezidlule

App ribbon blocks bottom of working screen.

The ribbon at the bottom of the screen with the logos for the various programs usually drops so I can see the full screen but for gmail and whatsapp it stays up so I cann… (funda kabanzi)

The ribbon at the bottom of the screen with the logos for the various programs usually drops so I can see the full screen but for gmail and whatsapp it stays up so I cannot see the send button in Gmail of the write box in Whatsapp. Any ideas?

Asked by pjdriv 4 ezinsukwini ezidlule

Last reply by jscher2000 4 ezinsukwini ezidlule