Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (funda kabanzi)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 3 izinyanga ezidlule

Answered by wolfdad 3 izinyanga ezidlule

  • Kusonjululiwe

Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (funda kabanzi)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Asked by coolman50002001 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

Memory hog

FireFox 128.0 (64-bit) is back to being a memory hog until everything slows to a crawl. Some releases were better and some are worse. I like FireFox but I am having a ha… (funda kabanzi)

FireFox 128.0 (64-bit) is back to being a memory hog until everything slows to a crawl. Some releases were better and some are worse. I like FireFox but I am having a hard time getting my work done. Switching between different items slows to a crawl.

Asked by Bob 2 izinyanga ezidlule

Last reply by Bob 2 izinyanga ezidlule

Firefox consuming memory and crashing

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same… (funda kabanzi)

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same 7 tabs open and no problems until a coupler months ago. I am on Windows 10 64 bit current with May updates, 12GB main memory, Intel Core i5 @ 3.20GHz, 500 GB WD HDD. The task manager right now is showing 49 FF processes running. All is well right now, but maybe by end of day or tomorrow it will hang up. Right now Virtual memory is set at 14838. I have it set at automatic manage paging file. My hard drive has 281 GB free space. Below is a warning error I see when FF hangs and sends in a report.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (9264) consumed 41230716928 bytes, firefox.exe (1824) consumed 1195388928 bytes, and vmmem (1768) consumed 515567616 bytes.

BTW I am on FF 126.0

Asked by Jer 4 izinyanga ezidlule

Last reply by Jer 4 izinyanga ezidlule

Translation does not work

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TR… (funda kabanzi)

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TRANSLATE. Right clicking and choosing "Translate" does not work since "translate" does not exist on the tab.

The Firefox translate feature only works on the initial screen!

I can find no setting to fix this

Asked by ronaldchampagne49 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

not able to find JAVA PLUGIN "JAVA TM PLATFORM SE8 U341 for running digital key

Dear Sir, we are unable to get plugin JAVA TM PLATFORM SE8U341 for running digital key. i have requisite software installed in my system. Please guide. I have attached sc… (funda kabanzi)

Dear Sir, we are unable to get plugin JAVA TM PLATFORM SE8U341 for running digital key. i have requisite software installed in my system. Please guide. I have attached screenshot regarding the same.

Asked by jayant kumar 4 izinyanga ezidlule

Last reply by James 4 izinyanga ezidlule

"Contact support" page broken, unable to send issue regarding inability to change account password.

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/moz… (funda kabanzi)

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

Asked by Andy 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Fireox bowser suddenly not working on for audio/video calls.

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet … (funda kabanzi)

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet it continues to work with about half my contacts.

Asked by Cliff 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Can't open G-mail account on Firefox

I have several g-mail accounts that I used to open on Firefox - until yesterday. Now I'm getting a silly message below: We've detected a problem with your cookie settin… (funda kabanzi)

I have several g-mail accounts that I used to open on Firefox - until yesterday. Now I'm getting a silly message below:

We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

I'm working on ASUS, on Windows 86bit. If I reboot my PC g-mail works again for a couple of hours. I have no problem accessing my g-mail accounts from Chrome.

Any help? Thank you all Marina

Asked by Marina Kimak 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Web plugin

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP… (funda kabanzi)

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Asked by Applejack 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Google Docs Extensions Not Working

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs … (funda kabanzi)

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs it redirects me to a blank page and after a few seconds it says "The page isn’t redirecting properly" and doesn't install the extension.

Asked by Uknmekan 6 izinyanga ezidlule

Answered by zeroknight 6 izinyanga ezidlule

PopUp messages

I use Outlook.live.com Hotmail and recently a PopUp Message appears asking me to: Add outlook.live.com as an application for mailto links. Microsoft Customer Service s… (funda kabanzi)

I use Outlook.live.com Hotmail and recently a PopUp Message appears asking me to:

Add outlook.live.com as an application for mailto links.
Microsoft Customer Service said it was not something they initiated and likely a Firefox issue.
It does not seem safe to click on a random link like this without any explanation. Each time I log in, the same message appears.
Could someone please explain what this is for and how I can stop it from popping up each time I log into Hotmail?

Asked by samred64 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (funda kabanzi)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox View Open Tabs is EMPTY!

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows… (funda kabanzi)

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows, View Open Tabs is completely empty. I'd very much like to restore that 'index' without losing all those pages/tabs (it's my reading & ToDo list).


Sometime recently, I found it using gobs of CPU even though Javascript was (and still is) disabled, so I found the top CPU process and killed it. Instead of a single page going blank, Firefox crashed. Sometime after that I noticed that View Open Tabs was no longer populating. Maybe that contributed or instigated the dysfunction?

Asked by Mike Landis 5 izinyanga ezidlule

Answered by Mike Landis 5 izinyanga ezidlule

Videos appear dark and orange

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable. … (funda kabanzi)

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable.

This only affects videos in Firefox, and only on this laptop. Chrome, Windows video player (and Firefox on my other devices) do not share this issue. The issue affects all monitors I connect the laptop to.

I have attempted: -A thorough search of Firefox settings and found nothing related. -Refresh and reinstall of Firefox -in about:config

   gfx.color_management.native_srgb to true
   Confirmed ui.videoDynamicRange was set to to 0

None of these has helped. According to all the evidence I can find online, a similar issue was caused by a problem with HDR video files and fixed in an update 2 years ago, but I am running version 127.0 and am up to date.

Asked by christianmlong 3 izinyanga ezidlule

Last reply by christianmlong 3 izinyanga ezidlule