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  • Okugcinwe kunqolobane

Why does Firefox ask for my master password on my laptop but not on my desktop?

I use a master password for my Firefox account. My desktop Firefox account only required me to enter my master password once and I have never, in the year or more since, … (funda kabanzi)

I use a master password for my Firefox account. My desktop Firefox account only required me to enter my master password once and I have never, in the year or more since, had to enter it again. However on my laptop, I am constantly nagged to enter the master password each and ever time I open Firefox. And if I don't enter it and press cancel, it will eventually nag me a few seconds to a a few minutes later.

I've searched support and none of the suggestions have resolved the issue. I don't use AVG or Eset Internet Security. I followed the steps in the guide anyway but did not resolve the issue.

Thank you for your consideration.

My laptop: Microsoft Surface 6 i7-8650U, 8Gb RAM Windows 10 Home 64-bit version 1903 Firefox version 73.0.1

Asked by abejg 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Master password prompts out of nowhere

Twice now I have had a master password prompt come up suddenly for an unknown reason. I did not enter my password as I did not trust it. Is there a way to detect why this… (funda kabanzi)

Twice now I have had a master password prompt come up suddenly for an unknown reason. I did not enter my password as I did not trust it. Is there a way to detect why this is happening?

The first time it happened after I had been reading a page for about 10 minutes. I had two other tabs open for the same site and no other non-suspended tabs. I did not have an account on that site.

The second time happened while watching a video on a different site, about 40 minutes in. No other tabs were active. I did have an account for that site, but I was already logged in via cookies.

In both cases I was just reading/watching; there seems to be no user action that triggered it. This makes me think it is not caused by a login request for a site, but by a (malicious) extension or some background process in Firefox.

I do not use Firefox Sync, nor am I signed into a Firefox account.

Asked by manny 12 izinyanga ezidlule

Last reply by cor-el 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Master Password Help

Ok, so apparently I have forgotten my master password. How I did this I have no clue since its the same password I use for everything, and I know its a bad idea, but I ju… (funda kabanzi)

Ok, so apparently I have forgotten my master password. How I did this I have no clue since its the same password I use for everything, and I know its a bad idea, but I just wanted an extra layer in case someone stole my laptop.

So, since if I have forgotten my master password, that is the same as 99% of my other passwords, I CANNOT take the chance of just reseting it and losing all the others, cause surely I won't get them right. I know I won't be able to login into google they've refused to allow me access to my main account with them for months. I won't get into that stuffs just this stuff.

I've been reading through the site here, and have tried a thing or two but none of the questions really sound like what I need:

I've forgotten my master password, and I cannot reset it for fear of losing my other passwords which may have been forgot. I'm set as the default user and there are no other users for the computer or browser. Google has been a bear about letting me into my accounts there, so the fear of losing what I can access is real.

Thanks for reading, I appreciate what you guys are doing here in your free time. Let me know what you think, even if I'm screwed.

Asked by coloredgray198133 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox won't stop prompting me for master password

Hello, Long-time Firefox user here. I'm running Firefox (version 75.0, auto-updates enabled) on a Windows 10 (Version 10.0.18362 Build 18362) desktop PC. I'm using the b… (funda kabanzi)

Hello,

Long-time Firefox user here. I'm running Firefox (version 75.0, auto-updates enabled) on a Windows 10 (Version 10.0.18362 Build 18362) desktop PC. I'm using the built-in Firefox password manager, although as a general practice I do not log into it using my master password unless absolutely needed (for example, to check my email or Slack). For the vast majority of the general browsing I do, I stay logged out of my accounts.

This has worked just fine for years. However, lately Firefox keeps prompting me to enter my master password, and won't stop prompting me for my password while I'm browsing. Oftentimes I'll randomly receive the prompt, often on sites that should not be asking for a password, such as a blank New Tab or sites that don't have any associated data in my password manager.

What's frustrating is that, when I close the prompt, Firefox will immediately re-prompt me again to enter my master password, despite me not wanting to log in (or on some sites, not having an account or even a login page). It will keep repeating this prompt incessantly, sometimes for 5-6 times before going away briefly, only to reoccur when I navigate to a new site.

My browser is configured to be a bit more privacy-conscious, and I'm wondering if this may be causing this behavior. In Options > Privacy and Security, I've set Custom blocking for the following items: - Cookies (all third-party sites) - Tracking content (in all windows) - Cryptominers - Fingerprinters I have also set my browser to delete cookies and site data upon closure.

I am using the following plugins, with auto-updates enabled: uBlock Origin HTTPS Everywhere Privacy Badger Decentraleyes Cookie Autodelete Firefox Mult-Account Containers Facebook Container

I've searched the support forums for help on this topic and found the two articles below. However, after trying the offered solutions, neither fixed the underlying behavior. Also note that I am not using any third-party antivirus solutions, like ESET Internet Security and Avast, which have been known to cause similar issues with the Firefox password manager. Here are the articles I found: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-master-password (I tried these steps and still had the same behavior happen) https://support.mozilla.org/en-US/questions/1176785 (this just disables the Password Manager, something I ideally would not have to do to stop this behavior)

Can anyone provide any insight into why Firefox keeps doing this? I love Firefox but lately it's become a drag to use because of this. Thanks all.

Asked by andre.tom 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Master Password

I have just set up a Master Password on my iMac as I am concerned that anyone opening Firefox on my computer has access to my passwords. But it only worked once and now d… (funda kabanzi)

I have just set up a Master Password on my iMac as I am concerned that anyone opening Firefox on my computer has access to my passwords. But it only worked once and now does not work even though I thought I was being careful to record the new password. How can I reset it or recover it or cancel it? I can still see logins and passwords on my iPad but concerned that the master password will sync with my iMac and not sure how to stop this. My iMac is 2009 and running OS X El Capitan (10.11.6)

Asked by Bruce 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

Password on start-up

Can you please add an option to protect starting firefox with password? As it was previously available with Master Password extension? Please see screen below … (funda kabanzi)

Can you please add an option to protect starting firefox with password?

As it was previously available with Master Password extension? Please see screen below

Asked by miroslaw.ciarkowski 2 emasontweni adlule

Last reply by cor-el 1 isonto elidlule

Password manager not usable

After using Firefox for many years, I decided to use a master password in Firefox, and unfortunately found out that this feature is not really a security for private data… (funda kabanzi)

After using Firefox for many years, I decided to use a master password in Firefox, and unfortunately found out that this feature is not really a security for private data. When using a master password, the Firefox browser reacts arbitrarily when asking for the password. Sometimes the query appears immediately, sometimes later. And everyone has immediate access to saved bookmarks, despite this protection. The protection reacts too late or not at all. So the protection makes no sense from my point of view. If the protection should only be there to secure the access data, then the query of the master password should be much more useful or? This arbitrary reaction of the browser is extremely annoying and nonsensical. So from my point of view either a query on startup of Firefox, or a query when you want to access the password database would be much more useful. As this function is currently offered, it is simply unbreakable! Therefore my request... Please improve or revise the function.

Asked by djdanby 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Primary password help - password never set, but I need to enter it?

Laptop had issues booting (icky Dell and Windows 11). When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please ent… (funda kabanzi)

Laptop had issues booting (icky Dell and Windows 11).

When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please enter your Primary Password."

I've never set a primary password, or a master password when that term was used.

I've seen I can reset my primary password, but I lose my saved logins. I know that's not too hard to re set up....

But why am I being asked to enter a password I've never set?

Firefox for Windows Version 93.0 (64-bit)

Asked by rob.elli 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

"Sign In" box reappearing repeatedly whenever open firefox browser

1: I hit Firefox tab to open browser and am immediately required to type in Primary Password, entered, presumably accepted. 2: However, the "Sign In" box reappears a sec… (funda kabanzi)

  1. 1: I hit Firefox tab to open browser and am immediately required to type in Primary Password, entered, presumably accepted.
  2. 2: However, the "Sign In" box reappears a second time requiring re-entering the Primary Password; again primary password is entered (presumably accepted).
  3. 3: Astonishingly, the "Sign In" box reappears a third time requiring typing Primary Password, comply (presumably accepted).

Unbelievably, this continues ... The "Sign In" box reappears, hit cancel. "Sign In" box reappears, hit cancel.

Confusing, Distressing, Exasperating, Annoying, Provoking, Enraging, Unpleasant, Aggravating, Infuriating, etc., etc.

Why? Why? Why? I'm ticked off, want to "throw in the towel" and head back to rival browser.

Maria

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by malmahorvath 4 emasontweni adlule

Last reply by FredMcD 4 emasontweni adlule