Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Data Breach alert

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I do… (funda kabanzi)

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Asked by RichZas 1 isonto elidlule

Answered by Mark 1 isonto elidlule

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Long delays with HAProxy

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, … (funda kabanzi)

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Asked by SuMo Bot 2 iminyaka edlule

Answered by SuMo Bot 2 iminyaka edlule

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Latest update wrecked my workflow with alt+shift+arrow overwrite

Hello! I am a heavy user of Firefox: daily & around 8 hours a day. I usually use alt+shift+left/right-arrow to select a few words to the right / to the left. With … (funda kabanzi)

Hello!

I am a heavy user of Firefox: daily & around 8 hours a day.

I usually use alt+shift+left/right-arrow to select a few words to the right / to the left. With the latest update (mandatory because this is a work-administered) laptop, the new behavior is that tabs are changed.

I want any solution to revert this to standard (past) behavior (preferably not an extension). Looked around in about:config but could not find anything to toggle on/off.

This is highly annoying as I've had this workflow for literally years. Even opening this ticket I encountered the issue more than 3 times as I was phrasing the message and had to delete & rewrite some stuff while also have other tabs open in the same Firefox window.

Would highly appreciate your timely response!

Thanks a lot! -- John

Asked by ionut_mntn 1 unyaka odlule

Answered by ionut_mntn 1 unyaka odlule

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Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (funda kabanzi)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Asked by dbschlos 6 izinyanga ezidlule

Answered by Denys 6 izinyanga ezidlule

  • Kusonjululiwe

Don't want searches to use ai

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my w… (funda kabanzi)

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my web browser searches are not under the control of firefox, but for privacy and security I kill cookies when I end browsing sessions. So I am not staying logged in to search engines when I finish my sessions, and setting my preferences to 'no ai assist' on DDG doesn't last session to session because the search engine defaults to 'ai assist' searches now, as does google.

Are there any search engines that do not use ai?

Has anyone written an extension/add-on to FF that would add 'minus ai' to all my searches no matter what browser I use? Or otherwise indicate to search engines that I do not want ai-assisted summaries period?

We've got various privacy options built into FF--this is why it is my preference always--and it would be LOVELY to have a 'no ai' option too.

Asked by Foxfree99 2 izinyanga ezidlule

Answered by Mark 2 izinyanga ezidlule

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Disable Firefox's Built-In Translation tool

Hello friends, As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension. I tried to follow … (funda kabanzi)

Hello friends,

As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension.

I tried to follow the solution on the following support thread ( [https://support.mozilla.org/en-US/que.../1434741#question-reply] ), but it didn't work for me, and I'm still seeing the new translate button.

Is there another way to fix this?

I'm using Firefox 129.0.1 (64bit) for MacOS.

Asked by mjeshurun 1 unyaka odlule

Answered by mjeshurun 1 unyaka odlule

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Keyboard shortcut to copy current tab URL

Is there a way to create a new keyboard shortcut to copy current tab URL? I've been using Arc to try some of their features, and what I miss the most is the hability to … (funda kabanzi)

Is there a way to create a new keyboard shortcut to copy current tab URL?

I've been using Arc to try some of their features, and what I miss the most is the hability to copy current URL to share without touching the mouse.

Asked by Sebastian 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (funda kabanzi)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 4 izinyanga ezidlule

Answered by Mark 4 izinyanga ezidlule

  • Kusonjululiwe

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (funda kabanzi)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Asked by chriscrisafulli 3 izinyanga ezidlule

Answered by chriscrisafulli 3 izinyanga ezidlule

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bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (funda kabanzi)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 1 unyaka odlule

Answered by debi7755 1 unyaka odlule

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CANNOT use profiles to get my data back. In fact, I can't even BOOKMARK anything in the new profile you autpmatically gave me when it updated.

This sucks. Too many 'profiles'...not enough clear info. TOO damn hard. Sorry, I'll have to go back to Safari or Chrome.

Asked by Michael Arnold 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (funda kabanzi)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 1 unyaka odlule

Answered by cs14 1 unyaka odlule

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How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (funda kabanzi)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

Asked by countryman 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was… (funda kabanzi)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Asked by Gene 3 iminyaka edlule

Answered by jscher2000 - Support Volunteer 3 iminyaka edlule

  • Kusonjululiwe

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (funda kabanzi)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 5 izinyanga ezidlule

Answered by George Kitsoukakis 5 izinyanga ezidlule

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bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (funda kabanzi)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Asked by Lauren G 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe

Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I th… (funda kabanzi)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Asked by Jian Oli 5 izinyanga ezidlule

Answered by Paul 5 izinyanga ezidlule

  • Kusonjululiwe

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (funda kabanzi)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 5 izinyanga ezidlule

Answered by MarkRH 5 izinyanga ezidlule

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My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (funda kabanzi)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule