Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (funda kabanzi)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

Asked by Villainous Chillinous 1 inyanga edlule

Answered by Villainous Chillinous 1 inyanga edlule

how to save my tabs when I quit firefox - I lose all my tabs when I quit

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This… (funda kabanzi)

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

Asked by bergiekl 1 inyanga edlule

Last reply by bergiekl 1 inyanga edlule

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (funda kabanzi)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 5 izinyanga ezidlule

Last reply by mateusz.saniewski 5 izinyanga ezidlule

  • Kusonjululiwe

Remove "translate selection" from context menu

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how… (funda kabanzi)

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how FF decided that I need translations, and specifically to Hebrew!

In the settings, my preferred language is "English (US)". In "translation settings", the list of "Translation will happen automatically for the following languages" is empty, and the list of "Translation will not be offered for the following languages" has Hebrew and French. (I would add English but I don't see how.)

Is there a way to just remove this translation option from the context menu?

Asked by gidiav 3 izinyanga ezidlule

Answered by Agent virtuel 3 izinyanga ezidlule

I keep getting a banner For GPC and it's keeping me from using aa site I've had for years

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng prope… (funda kabanzi)

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

Asked by judda1 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (funda kabanzi)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Asked by lindawasson9to5 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (funda kabanzi)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Asked by Stabdys 3 izinyanga ezidlule

Last reply by Agent virtuel 3 izinyanga ezidlule

Can't pin extensions

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and ma… (funda kabanzi)

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and manage the extensions and themes. There is no option to pin any extension. I saw this issue on an expired post to Mozilla but the answer was incorrect.

Any ideas? I can't access my password manager extension even though it's there....

Asked by robert.lasser 3 izinyanga ezidlule

Last reply by robert.lasser 3 izinyanga ezidlule

eBay listing pages stopped working

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like… (funda kabanzi)

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like it's just the listing pages. When I'm on a listing page, if I click on the heart to "watch" an item, nothing happens. If I click on thumbnails in the photos to try and view other images than the main one, nothing happens. The buttons on the right for "Add to Cart", "Buy it Now", etc also do not function. I think it's been about 3 or 4 days since this problem started. I opened a listing page in Chrome and it worked as usual, all the buttons seemed functional.

Asked by vixy 1 inyanga edlule

Last reply by t.r.ernst 1 inyanga edlule

All of my bookmarks have disappeared after a Firefox update!!!

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I … (funda kabanzi)

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

Asked by Jarmila Gorman 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

  • Kusonjululiwe

Google Passkey Prompt

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used … (funda kabanzi)

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

Asked by QbnPat 2 izinyanga ezidlule

Answered by Pakeeza Safdar 2 izinyanga ezidlule

streaming networks wont run

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new … (funda kabanzi)

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new update for Firefox.

Asked by Sarah Gilbert 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

  • Kusonjululiwe

Can't Login to Facebook

macOS 15.6.1 Firefox 142.0.1 When I try to login to Facebook I can't and a screen appears with "Sorry! Something went wrong :( This happens even in Troubleshootin… (funda kabanzi)

macOS 15.6.1 Firefox 142.0.1

When I try to login to Facebook I can't and a screen appears with

"Sorry! Something went wrong :(

This happens even in Troubleshooting Mode …

Exactly the same issue with DuckDuckGo browser but no difficulties with Safari where I can login to Facebook as usual …

Asked by UKLarry 3 izinyanga ezidlule

Answered by UKLarry 3 izinyanga ezidlule