Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (funda kabanzi)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (funda kabanzi)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Asked by kateharp8133 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (funda kabanzi)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (funda kabanzi)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 3 iminyaka edlule

Answered by nz.jason.duncan 3 iminyaka edlule

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115.4.0esr on 2.9 GHz Intel Core i5 macos 10.14.6 youtube behaves not as intended, overheating while some video is played

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and … (funda kabanzi)

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and picture cant depict flickering; it starts immediately after video is started and stops after 3-4 sec after video is paused, like there is some background activity behind youtube foreground. I understand my comp is weak (Intel Iris Graphics 550 1536 MB 8 GB, 2133 MHz LPDDR3), but not that much, please help

Asked by Smert Horrific 1 unyaka odlule

Answered by Smert Horrific 1 unyaka odlule

  • Okugcinwe kunqolobane

Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (funda kabanzi)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked by Mike_levin 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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New Empty Window Problem (Mac)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window… (funda kabanzi)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window from an article in a tab from a different window but I just can't open an empty window without getting all of my bookmarks opened in (many!) separate tabs.

Thanks for any help.

Asked by omniwin 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox for iOS homescreen issue

I just installed Firefox on my iPhone and can't seem to sufficiently customize the homescreen. Specifically I can't find a way to delete 'Amazon sponsored' and 'Expedia … (funda kabanzi)

I just installed Firefox on my iPhone and can't seem to sufficiently customize the homescreen. Specifically I can't find a way to delete 'Amazon sponsored' and 'Expedia sponsored' from the buttons that appear. I don't have use for these or any other corporate sponsored buttons and don't want to see them. My goal is to take better advantage of syncing to Firefox for Mac, and these buttons seriously interfere. It's also not letting me change the order of the buttons to better match my laptop screen. Please advise.

Asked by brianvt 1 unyaka odlule

Last reply by brianvt 1 unyaka odlule

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  • Okugcinwe kunqolobane

FireFox Not Rendering Code Properly

Counter code numbers do not show for me here with FF but do show for Safari (which I don't like): http://robfalcone.com/rf/ Embedded archive sows fine on this ONE site b… (funda kabanzi)

Counter code numbers do not show for me here with FF but do show for Safari (which I don't like): http://robfalcone.com/rf/

Embedded archive sows fine on this ONE site but all others similar won't show it even tho all are set up exactly the same.

This form is showing correctly. https://www.denisericciardi.org/mailing-list/

This form is NOT. https://amherstrepublicans.org/mailing-list/

This archive shows correctly. https://www.denisericciardi.org/mailing-list/archive-2023/

The one embedded here does NOT. https://bedfordresidents.com/bra/mailing-list/newsletter-archive/


I have about 30 websites with these errors. The only ONE is this that has NO errors even tho setup exactly the same https://www.denisericciardi.org/mailing-list/archive-2023/

Asked by GadsdenGurl 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (funda kabanzi)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 3 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 3 iminyaka edlule

  • Okugcinwe kunqolobane

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (funda kabanzi)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 3 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 3 iminyaka edlule

  • Okugcinwe kunqolobane

"Window" drop-down menu missing open windows

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, thoug… (funda kabanzi)

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

Asked by new iPad Pro 1 unyaka odlule

Last reply by new iPad Pro 1 unyaka odlule

  • Okugcinwe kunqolobane

amazon web pages not updating upon "sign in" to account.

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account ho… (funda kabanzi)

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account holders name or list any "Lists" when accessing account saved lists. I have deleted entire history, and all cookies and caches X 3. I Rebooted computer along with a "system command control reset" and still the pages are not loading correctly. Short of reinstalling "Firefox" what more can I do? Are there any "Preference" files or files with specific extensions I can delete? Thank you. Gerard

Asked by Gerard Ferency 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

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I just want to open a .pdf file online . . . but Firefox insists on downloading it!

OS: Mac OS 10.14.5 Firefox Version: 113.0.2 Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3)… (funda kabanzi)

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

Asked by nhcowboy1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I set up Firefox for a single vertical monitor?

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor … (funda kabanzi)

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor or a 2nd monitor would be expensive.

I have tried setting it up in vertical mode, to make it easier to read pdfs and to write. And ideally, to make it easier to avoid sidebars and/or move them away above the main content where they're less likely to trigger as many @##$% migraines.

I've noticed that most websites are designed for the horizontal layout. Elements disappear off the right edge, sometims with a horizontal scrollbar to reach them, sometimes without. Is there a trick to get miost or all websites to fit?

I use about:config fixes, add-ons, and user css to try to increase font sizes, switch colors, block animation, and reduce frame rates to completely block "smooth" animation. I can't do without these, so I don't think I could adapt the mobile version to my needs.

I've noticed *many* other problems in other apps, but if I can get all these websites working in Firefox, I can probably sort out the other problems elsewhere.

Asked by MarjaE 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Peer’s Certificate has been revoked

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening t… (funda kabanzi)

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Asked by colles 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmark with bank log-in created by someone else

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.ht… (funda kabanzi)

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.html One for Google And one for my bank account with log in information all filled in so that you only had to click submit to get into my bank account

I didn't create any of these. What is most disturbing is my bookmark for my bank account log in is first enter username, hit submit, then password is auto-filled in the next screen, hit submit to log in and see account details.

Again, I didn't create any of these!!! How can I see when they were created?

Can I see how they were created?

Anything else?

This is of course very disturbing!

I have changed my log in and password and checked off every notification feature in my online banking privacy area.

Thank you

Shaun

Asked by ShaunTru6 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (funda kabanzi)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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keeper add-on

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my a… (funda kabanzi)

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my add-on manager page in firefox it lists the Keeper extension, but gives no option to enable the needed permission. Can anyone help me out?

Asked by hwhite1 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

synchronize the bookmarks

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!… (funda kabanzi)

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!!

Asked by f.hoeher 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule