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Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (funda kabanzi)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox account locked.

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assis… (funda kabanzi)

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

Asked by ronsuwa345 2 iminyaka edlule

Answered by ronsuwa345 2 iminyaka edlule

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Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (funda kabanzi)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 1 unyaka odlule

Answered by Kiki 1 unyaka odlule