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Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (funda kabanzi)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (funda kabanzi)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 1 isonto elidlule

Last reply by cor-el 2 ezinsukwini ezidlule

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (funda kabanzi)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 6 ezinsukwini ezidlule

Last reply by jonzn4SUSE 6 ezinsukwini ezidlule

No sound in Firefox only with Arte.tv direct or replay

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de … (funda kabanzi)

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de mon interface Manjaro Linux Cinnamon pour activer le volume sonore qui est à zéro sur ce site. Je ne rencontre pas ce problème avec les sites de France Télévision (France 2 ou France 3). J'utilise la dernière version de Firefox v 101.0.1 64 bits

Asked by Philippe F 6 ezinsukwini ezidlule

Last reply by jonzn4SUSE 11 amahora adlule

gnat sized mouse pointer Ubuntu Firefox

Same issue as [this poster] . I've seen no correlation between pixelsPerPx and cursor size, but have noticed this behavior doesn't occur in Manjaro's version of FireFox, … (funda kabanzi)

Same issue as [this poster] . I've seen no correlation between pixelsPerPx and cursor size, but have noticed this behavior doesn't occur in Manjaro's version of FireFox, so I started asking myself, Self, "what might the differences be here?" Answer I got back: they (Ubuntu 22.04) have bowed to the god of SNAPpiness, and Manjaro still hasn't (gets updates from Mozilla rather than the snap store).

Am I on to something here? What else could be the difference between the two flavors of Linux? Any help would be greatly appreciated, my tired eyes have forced me to change default browser to Chrome or Edge, both of which don't seem to respect my privacy like Firefox. Interesting to note that Thunderbird doesn't have the "flea-size cursor" and it also is not using snap for updates.

Asked by mondalealex 6 ezinsukwini ezidlule

Last reply by cor-el 6 ezinsukwini ezidlule

Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (funda kabanzi)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 4 ezinsukwini ezidlule

Last reply by Paul 4 ezinsukwini ezidlule

Firefox sync does not work on chromebook

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it fo… (funda kabanzi)

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it for a few hours and since it's via google play I beleive it's technically the Android version.

Asked by ffrealsync 4 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule

Feature Request, Cookies API - Help finding cookie source

Hello, I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/ I would like to make a request to include "window id" a… (funda kabanzi)

Hello,

I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/

I would like to make a request to include "window id" and "tab id" in the cookie "onCookieChanged" -Event triggered dynamically.

At the present state it is not possible to identify where a cookie is originating from, only the "cookies.cookie" values, but no values for "Window" and "Tab Id" which would dramatically help to assign a cookie to a particular domain even if the "cookie.originURL" or "cookie.url" is different from the surfed on website.

As an example, you can visit "https://freenet.de" which loads different ad trackers - which cookies are displayed as "Cross Origin" in Flag Cookies. A screenshot is attached.

In case you need clarification or more information, please let me know.

Asked by uniqs_ 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

codeblocks not rendering correctly

I have no problems with chrome but when I pull up some of the websites that have no problem loading up in chrome on firefox I get those half-cut codeblocks, not sure how … (funda kabanzi)

I have no problems with chrome but when I pull up some of the websites that have no problem loading up in chrome on firefox I get those half-cut codeblocks, not sure how to fix this, any advice would be deeply appreciated!

Asked by shuklamanmohan21 2 ezinsukwini ezidlule

Last reply by Balázs Meskó 14 amahora adlule

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (funda kabanzi)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Asked by traptit1 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 1 usuku oludlule

I can't automatically set Firefox to go to a new tab when clicking on DuckDuckGo's search results

I have When you open a link, image or media in a new tab, switch to it immediately" selected, but it doesn't go there when I do select a result from DuckDuckGo or Google.… (funda kabanzi)

I have When you open a link, image or media in a new tab, switch to it immediately" selected, but it doesn't go there when I do select a result from DuckDuckGo or Google. I need to right click my mouse and select "Open Link in new tab". How do I make this happen?

Asked by George 1 usuku oludlule

Last reply by Terry 1 usuku oludlule

screen sharing access

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entir… (funda kabanzi)

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entire screen. But when I enable the checkbox for "Remember this decision" I get this warning: Firefox can not allow permanent access to your screen.

Why does this happen? Is it because I'm on a unbuntu or is it specific to ubuntu Catalina?

Asked by gowthamimulakala9036 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

F1TV stream

Formula1.com stream does not work with message 'Firefox is installing components needed to play the audio or video on this page. Please try again later.' Restarting brows… (funda kabanzi)

Formula1.com stream does not work with message 'Firefox is installing components needed to play the audio or video on this page. Please try again later.'

Restarting browser, toggling DRM, using private window does not solve this.

Asked by jsts 16 amahora adlule

Last reply by cor-el 8 amahora adlule

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are … (funda kabanzi)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 13 amahora adlule

Last reply by Terry 38 imizuzu edlule

Firefox Raspberry Pi

Raspberry Pi B+ v2 latest OS and upgrades Trying to install Firefox. sudo apt-get install firefox appears to work with Firefox appearing in applications list. But click … (funda kabanzi)

Raspberry Pi B+ v2 latest OS and upgrades

Trying to install Firefox. sudo apt-get install firefox appears to work with Firefox appearing in applications list. But click on it, get busy indicator for ~10 sec, then nothing. Rpi reverts to normal idle screen awaiting input.

If I try to install again get message that already have latest verson 91.10.0esr-1-deb11u1+rpi

Help please

Asked by chipmuzz 14 amahora adlule

Last reply by jonzn4SUSE 11 amahora adlule

Back up passwords and logins

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644 I could not work it out and suspect the instructions refer to a ve… (funda kabanzi)

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644

I could not work it out and suspect the instructions refer to a version of Firefox I'm not using. My version is 68.12.0esr.

Thanks

Asked by steve_morrisby 6 amahora adlule

Last reply by cor-el 21 imizuzu edlule

Can't get rid of google.com as startup page

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons. Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In a… (funda kabanzi)

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons.

Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In about:config my browser.startup.homepage says www.duckduckgo.

Have also changed browser.startup.homepage_override.buildID to www.duckduckgo.com and browser.startup.homepage_override.mstone to www.duckduckgo.com

But STILL, every time I start Firefox, I'm taken to google.com. Please cn someone tell me how to stop google coming up when I start Firefox.

Thanks, Ivan

Asked by ivanwonbtanner 4 amahora adlule

Last reply by jscher2000 - Support Volunteer 2 amahora adlule

  • Okugcinwe kunqolobane

facebook container

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for i… (funda kabanzi)

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for it if someone was making sure to exclusively open facebook.com in its own profile. Say you set up a profile(from about:profiles) namely "BIg Brothers" for notorious trackers like google, facebook , twitter etc so they can perpetually track each other with simple rules to observe like : - Never open an external(shared) link - Never access any other website through that profile.

Is there a particular feature the add-on is bringing up that the native interface is missing ? The other reason is add-ons are great but they tend to bloat the system impeding the browsing experience. I am the kind of guy who opens 7 concurrent tabs each running heavy js code so the lighter the better.

Thank you in advance,

Dom

Asked by domignon 2 iminyaka edlule

Last reply by user2851622 1 unyaka odlule

  • Okugcinwe kunqolobane

When opening a downloaded file, Firefox doesn't use the system default application (Kubuntu 20.04)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of … (funda kabanzi)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of QApt)

Asked by yannl35133 2 iminyaka edlule

Last reply by ascaris 1 unyaka odlule