I-Firefox Community Forum

Firefox 146.0.1 crashes every time upon launch (basically fails to launch), even in troubleshooting mode, with exception code 0xc0000005. Prior to today, it was working fine. Windows does not show any updates made over the last couple of days. I am on Windows 11 25H2, and I'm current with updates. Chrome works. Edge works. I logged on to the same computer as a different user (different profile folder in the user AppData folder) and Firefox still does not work. I tried to refresh Firefox and that did not resolve the issue. I tried to uninstall and reinstall Firefox and that did not resolve the issue. I tried to run DISM and SCANNOW and that did not resolve the issue. No issues are detected with a virus scan. I am stumped - please help!

My Surface Laptop 7 w/ SnapDragon Elite's Firefox installation started crashing this morning immediately after rebooting to complete some Windows updates. I have attempted starting Firefox in Maintenance mode, Uninstalled and reinstalled and I still get the crash reporter. Refreshing Firefox at the uninstall process does not fix it.

I'm running Windows 11 Enterprise edition, fully patched w/ Firefox 146.0.

The 4 Windows updates that were installed:

Uninstalled KB5072033 Uninstalled KB5070311 Cannot be uninstalled KB5072641 Cannot be uninstalled KB5071142

Still didn't fix the problem.

These are the recent crash reports:

Crash ID: ⁨bp-8ec5b63c-4408-437c-b9bb-f4d5b0251213⁩ Crash ID: ⁨bp-ce396463-0a75-46b6-8131-33cce0251213⁩ Crash ID: ⁨bp-ea0b59dd-1cee-48da-957e-949120251213⁩ Crash ID: ⁨bp-f9342e01-1a55-4387-af6d-3b8ef0251213⁩

Any help is appreciated!

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with:

./firefox

Terminal gives the following:

./firefox-bin: error while loading shared libraries: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<mozilla firefox\gkcodecs.dll is either not designed to run on windows or it contains an error. error status 0x000000d. < p></mozilla>

And then another error message: Couldn't load XPCOM.

Please advise.

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Hi, my Machine updated from 140.0.4 to 141.0 since then I cannot start up Firefox anymore. On startup after a short pause the Crash Reporter shows up - interestingly the Crash Reporter may enter a endless loop and opens up multiple times. While that the CPU load is at 100%. I tried

• `firefox --safe-mode`
• `firefox --ProfileManager`

as well, for those I get the same behavior. I tried downgrading to 140.0.4 - after that a profile dialog shows up which tells me that a new profile needs to be created due to a downgrade. After that Firefox comes up fine with the new vanilla profile. IF Firefox updates to 141.0 (in background) the next startup with the vanilla profile doesn't work gain. Which brings me back to the initial problem.

Workaround for now:

• download 140.0.4
• create a fresh profile
• immediately disable auto update
• live with the empty profile

My environment:

• Linux Debian 12 on x86_64
• KDE Plasma
• nvidia drivers installed
• I am using Firefox from `https://download-installer.cdn.mozilla.net/pub/firefox/releases`

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Greetings Ya'll,

I have to apologize if this is a double post, but I came back to the forum, & wanted to see if there were any responses, but i could only find my post listed under "My Profile"/"My Questions".

My original post was made Dec. 19-2025

=======================================

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all. Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

As title: after running updates, Firefox consistently crashes when launching.

To give more concrete details:

-Running on Linux, specifically KDE Fedora 42. Firefox was updated to 142 from 141, alongside various other updates. -When launching Firefox from any source (directly, through a link, through the terminal etc.), the only window that appears is the crash reporter. -This issue occurs when launching in safe mode. Removing and reinstalling Firefox, including deleting the entire .mozilla folder in Home at the same time does not resolve the issue. I am unable to test rolling Firefox back to 141. -When attempting to launch from the terminal (safe mode or otherwise), the following is output (personal info redacted):

restorecon: SELinux: Could not get canonical path for /home/[username]/.mozilla/firefox/*/gmp-widevinecdm/* restorecon: No such file or directory.

/usr/include/c++/15/array:210: constexpr std::array<_Tp, _Nm>::value_type& std::array<_Tp, _Nm>::operator[](size_type) [with _Tp = HeaderBarButtonType; long unsigned int _Nm = 3; reference = HeaderBarButtonType&; size_type = long unsigned int]: Assertion '__n < this->size()' failed.

Redirecting call to abort() to mozalloc_abort

[ExceptionHandler generates a minidump etc.]

Gtk-Message: [timestamp]: Failed to load module "appmenu-gtk-module"

(I would note that to the best of my knowledge I had not included a plugin for decoding widevine in my Firefox setup, and certainly the Firefox 141 instance on the device being used to write this post (same OS) does not include it) -The crash files in the .mozilla folder, meanwhile, consistently list a segfault at address 0x0.

Any advice on diagnosing/solving this issue would be greatly appreciated. Let me know if there's any other information that would be helpful.

If it would be more appropriate, I could report this through Mozilla's bugzilla instance, but given the issue seems to be very niche (Fedora's ABRT shows a total of 5 unique affected users in the last few days) I am unsure whether flagging this there would be appropriate.

After upgrading to version 144 in Windows 11, the portable version of firefox stopped opening, the splash screen appears and shuts down. If you run firefox.exe, it works, but the portable program itself crashes and won't start. There is nothing in the logs, antivirus is off, windows security is turned off. How to fix this?

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

Hello,

i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said to set firefox in enforcement mode, now it wont start (well im using Firefox right now in complain mode)

How do I fix this problem that everything runs normally and safe?

Please help me! madmorph666@madmorph666-E14301:~$ sudo aa-complain /usr/bin/firefox /usr/bin/firefox wird in den Complain-Modus versetzt. madmorph666@madmorph666-E14301:~$ firefox ATTENTION: default value of option mesa_glthread overridden by environment. [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [Child 72430, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:72430): dconf-WARNING **: 03:12:53.181: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

Firefox has been working fine, but today when I clicked to start, I received an error message. "The file or directory is corrupted or unreadable." When trying to uninstall Firefox, Windows cannot find the uninstall helper. When I try to download a new version, I receive an error message: "Couldn't download - virus scan failed." Windows Security reports are all good. A scan found no viruses. Firefox will not open at all.

Firefox does not start automatically when Windows 11 starts. When I do start it manually, then a small rectangle appears on the screen in the upper left corner of the screen!

Please address issues.

The Russian language is not listed in the "To" part when I want to translate a page. Although it IS listed if the page is in Russian, so it suggests to translate from Russian to some other language. The language is installed in settings.