I-Firefox Community Forum

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome. However, when I tried to log in, the app suddenly force closed and could no longer be opened. So, I switched to Firefox. Everything was running fine. But now (06/26/2025), while I was using Firefox, it suddenly force closed (this is the first time it has force closed on me). I clicked twice on the desktop but it also didn't work, I'm confused about what to do, I absolutely don't want to use Microsoft Edge. When I tried to spam the Firefox icon on the taskbar while opening the task manager, crashhelper.exe suddenly appeared many times, I tried to delete those exe files but it had no effect, so I restored them back to their directory. I'm really confused whether my laptop is broken or if there's a bug in the Windows software? So that's it and thank you.

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /mnt/bootdrive/firefox3/firefox/libxul.so: /mnt/bootdrive/firefox3/firefox/libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Has support for X11 been removed?

Ive uninstalled it multiple times, done just about everything suggested online, and even got it working for a bit off the Microsoft store. But for some reason, my desktop Firefox will not open at all.

Firefox has begun to instantly crash after opening. This occurs constantly, even though fresh installs, even if I run as administrator. It is the only application doing this, which is beyond weird. It seems to have begun happening after I opened a notepad file. Which seems ridiculous to me but that's when it initially crashed. If more information is required, please let me know, but I cannot even access say, crash logs.

Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for a fraction of a second and then disappear. Unfortunately this prevents me from accessing troubleshoot mode or crash reports so i can't provide much information on specifics.

I followed the steps here: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup and they haven't worked so far. I tried a clean install and restarting my computer multiple times, but no dice. There also don't seem to be any compatibility issues with the most recent version in the release notes.

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

I am still using Win 7 but converting to Win 11. The most recent "patch Tuesday" update from MS killed Office 2016. Since then Fire Fox will occasionally pop up the "Couldn't load XPCOM." (no file extension) warning. It may do this when opened but not always. Can also occur in the midst of a session.

Program seems to be working correctly but some of my pinned locations disappeared when this started. New locations are retained between sessions. Is there a problem with continued operation with this warning? Is there something that I can do to repair it.

Howard Neuschaefer [email removed]@sbcglobal.net

Firefox won't open. System says it can't find VCRUNTIME140.DLL. There are SEVERAL copies on the drive. I believe I Refreshed and Reinstalled? And still cannot run.

This is the first time Firefox has failed in years. There are no instructions for this specific problem. FWIW I just installed AURA seemingly without problems.

Richard PS - Wouldn't it be great if the library of proven volunteer responses was searchable? r

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Whenever I close Firefox and try to reopen it, it brings up a system error that says, "The code execution cannot proceed because C:\WINDOWS\system32\pmls64.dll was not found. Reinstalling the program may fix this problem." I've tried completely deleting Firefox and reinstalling and it opens a new tab, but when I close it i get the same error message.

Firefox will not open on my MacBook Pro. Mac OS 15.5.

Terminal report: 2025-06-04 10:47:20.009 firefox[2076:19473] Server doesn't exist or doesn't provide correct selectors.

Behavior: Clicking Firefox to open results in a window asking for permission to install a new Helper tool. If I grant access I soon see a new window that says the Helper has been installed and I can go to my settings and manage it. Meanwhile the Firefox icon keeps jumping up and down and won't finish opening so I have had to force quit. If I do not grant access to the installation by clicking "cancel" I get the same result: Firefox dances and won't open. I have tried simple solutions like force quitting the dancing icon and restarting after getting the "installed" message. No difference. No difference also if I cancel the installation, force quit and restart.

Please help!