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Firefox keeps having unexpected crashes

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do … (funda kabanzi)

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do a reset, but the abrupt crashes still occurred again. Can anyone help me?

https://crash-stats.mozilla.org/report/index/11860692-073b-40e8-8471-9f84b0210114

Asked by Omar 1 isonto elidlule

Last reply by Omar 1 isonto elidlule

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (funda kabanzi)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 2 emasontweni adlule

Last reply by Rhys 5 ezinsukwini ezidlule

Roboform

I have used Roboform password manager with FF for years. Within the last 6 months, Roboform's toolbar no longer automatically displays below FF when I open FF. I have to … (funda kabanzi)

I have used Roboform password manager with FF for years. Within the last 6 months, Roboform's toolbar no longer automatically displays below FF when I open FF. I have to force it to by going into RF options and dragging the RF icon onto FF (see attached screen shot). As shown in the image, RF and/or FF doesn't even think RF is installed! But it is. I've contacted RF multiple times, and they claim they're working on it. I wonder if anyone in the FF community has the same problem. Thanks for any help. Steve

Asked by 2stevem 1 isonto elidlule

Last reply by 2stevem 4 ezinsukwini ezidlule

Two monitors: Toolbar menus cut off

Hello! I am using Firefox on my notebook with external monitor. When the external monitor is set up as the main display and above the notebook monitor, the toolbar popup … (funda kabanzi)

Hello!

I am using Firefox on my notebook with external monitor.

When the external monitor is set up as the main display and above the notebook monitor, the toolbar popup menus in Firefox are cut off on the notebook monitor (≡ & addons like uBlock etc.), so only a small upper part of them is displayed. The ≡ menu can be fully operated in this case because it has scroll bars, the addons' menus do not.

If the notebook monitor is set up as the primary monitor or is not below the external monitor, the problem does not occur.

Disabling all addons does not cause any change.

The problem does not occur with other browsers either.

Would appreciate some help!

Martin

Translated with www.DeepL.com/Translator (free version)

Asked by Tanrim 1 isonto elidlule

Last reply by Tanrim 2 ezinsukwini ezidlule

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (funda kabanzi)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 2 ezinsukwini ezidlule

Last reply by tzikis 1 ihora elidlule

Unable to open Firefox or Firefox Profile Manager

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to d… (funda kabanzi)

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to delete the profile files to force it to create a new one, I've attempted to use backups to see if it would fix, I've refreshed my Firefox account using another pc logged into my account in Firefox. Ive attempted to use the "firefox.exe -P" command to force the profile to open but that instantly closes like the browser, and at this point im out of ideas on what it could be. Any suggestions or solutions?

Asked by fledglingjones 18 amahora adlule

Last reply by fledglingjones 12 amahora adlule

Can't use Netflix: Error Code F7702-1290

Hello! I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hove… (funda kabanzi)

Hello!

I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hover over a title, I can see the preview but when I click it, I end up with an error message. I run the latest Firefox version and have also restarted to check if it works but alas, to no avail.

I have attached an image below. Also, just in case, I have done the adjustments to Firefox's configuration from here.

All help would be appreciated!

PS. Not sure if this helps, but Firefox couldn't play Spotify either! When I open the web Spotify player, I can see my playlists and such, but when I click on any song/album/playlists's play button, it doesn't respond at all! I have resorted to using the app, but am mentioning just in case if it helps figure out the problem/for other users having the same trouble as me.

Asked by hanos 2 ezinsukwini ezidlule

Last reply by hanos 33 imizuzu edlule

Can't access site in firefox that I can in safari

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resou… (funda kabanzi)

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resource." If I bring up a safari browser, the exact same URL loads fine. I didn't change any firefox configuration settings. Any ideas?

Asked by Daniel 6 ezinsukwini ezidlule

Last reply by Daniel 6 ezinsukwini ezidlule

Why do Firefox and Wndows Task mgr show such different values/

Firefox (84.0.2 x64) has recently become a memory hog to the point where my system (W7) slows to a point where it is unusable. I do not wish to spend an entire day (or mo… (funda kabanzi)

Firefox (84.0.2 x64) has recently become a memory hog to the point where my system (W7) slows to a point where it is unusable. I do not wish to spend an entire day (or more) troubleshooting in the hope that I can make go away a problem that didn't exist 1 month ago do so how can I roll back to an earlier release (say the one running in december last year) which did not have any of these problems?

I attach two screen prints from a laptop (W7 12GBRam) running one instance of firefox with maybe 20 open tabs Windows Task Mgr which shows Firefox with 9 processes using around 5GB with one process using 2GB Firefox task mgr which shows 25 tabs using a total of around 0.5GB

Clearly the info in the firefox taskmgr is rubbish - or rather not reporting the same thing!

Asked by allizom1 6 ezinsukwini ezidlule

Last reply by allizom1 3 ezinsukwini ezidlule

After update to firefox 80.0 pages sometimes load blank randomly

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close p… (funda kabanzi)

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close page, open new tab and try to load this page again.

This is completely random, happening on all sites, opened from links on other sites, bookmarks or speed dial. No idea what could cause it. Maybe firefox has some problems with creating new process for new tab if my process limit is set to 1?

Asked by Piterk 3 izinyanga ezidlule

Last reply by Piterk 2 ezinsukwini ezidlule

firefox seems to be dying

Firefox stopped loading facebook a few weeks back and I've been using Edge for FB. Today Firefox gives "SEC_ERROR_BAD_SIGNATURE" for a large number of sites, including gm… (funda kabanzi)

Firefox stopped loading facebook a few weeks back and I've been using Edge for FB. Today Firefox gives "SEC_ERROR_BAD_SIGNATURE" for a large number of sites, including gmail and all the google sites, while still working for other sites like BBC News. I get the impression that Firefox is being somehow "targeted"... I've used it for years, going back to its predecessors in the 90s and have resisted changing browser so far!

Asked by marklgsylvester 3 ezinsukwini ezidlule

Last reply by marklgsylvester 2 ezinsukwini ezidlule

Twitter vids don't play

I've looked at other questions/answers about this issue. I've emptied cache, history, but no change. Haven't tried in safe mode becuz I've just not got the patience to wo… (funda kabanzi)

I've looked at other questions/answers about this issue. I've emptied cache, history, but no change. Haven't tried in safe mode becuz I've just not got the patience to work through this problem.

Sometimes the vids work fine, sometimes eventually they load, sometimes not at all. And now Adobe Flash is finished...is some sort of replacement needed? My secondary browser is Vivaldi, and the vids open fine there.

FF 84.0.2, Mac 10.15.7

thanks very much.

Asked by maveet 1 isonto elidlule

Last reply by maveet 6 ezinsukwini ezidlule

Youtube Freezes when Opening Videos on Firefox. only on Firefox.

https://youtu.be/SeS9afnekZw Youtube Freezes when Opening Videos on Firefox. only on Firefox. this is my youtube video. i recorded this to show what it looks like. only … (funda kabanzi)

https://youtu.be/SeS9afnekZw Youtube Freezes when Opening Videos on Firefox. only on Firefox. this is my youtube video. i recorded this to show what it looks like. only thing that bothers me is Youtube is perfectly fine on Chrome, which i can't stand becuase of the volume of memory that Chrome uses.

i erased both of Firefox and Chrome and install only Firefox without any addons. one time i erased cookies and still same problem.

this problem only happenas after first youtube video. only the first youtube video is fine. there's no freezing, lag, latency on the first video.

Asked by hoomss1423 6 ezinsukwini ezidlule

Last reply by hoomss1423 6 ezinsukwini ezidlule

Firefox won't load web pages

Firefox won't load web pages, I have to restart my computer. Chrome and Opera open pages seamlessly This has been happening to me many times lately. I use Win 10 and the … (funda kabanzi)

Firefox won't load web pages, I have to restart my computer. Chrome and Opera open pages seamlessly This has been happening to me many times lately. I use Win 10 and the latest version of Firefox 84.0.2

Asked by tesic2008 5 ezinsukwini ezidlule

Last reply by tesic2008 5 ezinsukwini ezidlule

Firefox on PC and new facebook

When Facebook updated their system a few months ago, running it on firefox with windows 10 on a pc crashes mozilla. It happens if you are logged into FB for some length … (funda kabanzi)

When Facebook updated their system a few months ago, running it on firefox with windows 10 on a pc crashes mozilla. It happens if you are logged into FB for some length of time (say an hour). I have no extensions operating just plain firefox. I turned on task manager inside firefox to watch what happened over time along with windows task manager. Within a half hour, FB is using high energy impact and just about all available memory in the system and filled the cache as well. Eventually it just freezes firefox and I have to kill the program go back and clear the cache and often do a complete refresh of firefox

Asked by toms7 5 ezinsukwini ezidlule

Last reply by toms7 4 ezinsukwini ezidlule

both lastpass and onetab icons disappeared from firefox

Sometime in the last week or so, the lastpass and onetab icons that normally reside just to the right of the URL display and to the left of the download icon and the hist… (funda kabanzi)

Sometime in the last week or so, the lastpass and onetab icons that normally reside just to the right of the URL display and to the left of the download icon and the history icon in the upper right of my FF browser disappeared. I think maybe it was the result of an update, but I wasn't paying close attention, then when I did notice it, couldn't find anything on the interweb about it.

They are both still installed since if I go to the onetab on the playstore it only shows uninstall and if I restart the computer, one of my open browser windows will restart with the onetab open as a new tab. If I close the tab, there is then no evidence apparent that it is still there. I have hovered my mouse over that area but nothing shows to be there.

Any ideas? BTW, if not apparent from the above, I am not very technical. Thanks

Win 10 Home, FF browser

Asked by Odysseus 4 ezinsukwini ezidlule

Last reply by Odysseus 2 ezinsukwini ezidlule

Google Calendar No Longer Loads on Firefox

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in C… (funda kabanzi)

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in Chrome and on all my android devices. I made sure all the add-ons were taken off. I refreshed. I cleared the cache. Erased history. Nothing worked.

I finally gave up, backed up all my bookmarks, and deleted Firefox. I downloaded it fresh and installed it again. Same problem! The calendar won't load. I found others complaining, but no one had a solution.

Not to be a conspiracy theorist, but a friend told me this was part of a "browser war" and Firefox would no longer support a variety of sites and apps. Is that true? Or do you have a solution.

Asked by rkoreto 1 usuku oludlule

Last reply by rkoreto 22 amahora adlule

Problem with version adapted for Macs based on Apple silicon

Hello, I downloaded the customized version of Firefox for Apple silicon based Macs and noticed a problem, the magnification icon (one of the three circles on each window)… (funda kabanzi)

Hello, I downloaded the customized version of Firefox for Apple silicon based Macs and noticed a problem, the magnification icon (one of the three circles on each window) is compressed to the left and cannot be clicked (nor can it be seen). I'm pretty sure the problem happens because my computer is in Hebrew (I also set Firefox to Hebrew but this problem also happens in the English language of Firefox)

Asked by twmrsmy125 4 ezinsukwini ezidlule

Last reply by twmrsmy125 4 ezinsukwini ezidlule

Firefox gone nuts

Preface: Mac Hd replaced, OSX restored from Time machine backup. Prior to this every thing worked fine. Now: 1) FF TOOLBAR bookmarks have disappeared completely, but NOT… (funda kabanzi)

Preface: Mac Hd replaced, OSX restored from Time machine backup. Prior to this every thing worked fine.

Now: 1) FF TOOLBAR bookmarks have disappeared completely, but NOT the bookmarks in the sidebar etc. 2) Despite clearing cookies, enabling them and clearing corrupt cookies - certain sites (FBook) do not load properly (they do in safari). (until corrupt cookies were cleared I couldn't even log in to Mozilla)

Tried: Returned to earlier profile, no help. All other aspects of OSX seem ok.

Asked by maaold 3 ezinsukwini ezidlule

Last reply by maaold 3 ezinsukwini ezidlule

Number of Processess

When I use firefox last couple of days, my pc runs particually slow and firefox reguarlay goes into not responding. I check task manager and my firefox always appears to… (funda kabanzi)

When I use firefox last couple of days, my pc runs particually slow and firefox reguarlay goes into not responding. I check task manager and my firefox always appears to have multiple processes open whether i have 4 tabs open or 1, It appears on taske manager like : Firefox (Logo) (6), and you can expand it so you can see each process individually. I search online and it reccomended i go on firefox setting on about:preferneces and ive set my process limit to one. However on task manager it still says i have 5 firefox process running. I am not the most tech savy however so dontknow if these multiple processes are the cause to my laptop runing slow. I have attached some images so my description makes sense. Thanks, Sean :)

Asked by Sean 6 ezinsukwini ezidlule