Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (funda kabanzi)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Asked by `Lex 14 amahora adlule

Last reply by cor-el 5 amahora adlule

XPCOM error

Have used Firefox many years w/o incident. Now I'm dealing with "Can't load XPCOM error". I have done everything as far as troubleshooting or stopping this with no result… (funda kabanzi)

Have used Firefox many years w/o incident. Now I'm dealing with "Can't load XPCOM error". I have done everything as far as troubleshooting or stopping this with no results. ? is if I just ignore it will that be ok or cause problems in the future. My newly re-installed version is working fine, but I still get the error message. (I already lost all my book marks) THx!

Asked by songsungblue 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

MetaMask extension

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field. I reinstalled MM… (funda kabanzi)

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Asked by mr.m7056 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (funda kabanzi)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (funda kabanzi)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

Asked by ondrej123 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

Firefox opens and immediately closes

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tri… (funda kabanzi)

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tried downloading it off of the Mozilla site and the Microsoft store and both times I've been having this issue. It doesn't show up in task manager when trying to open it, my computer is updated, and I'm connected to Wi-Fi. I have a video of the issue but it wont let me put videos here.

Asked by jesserow5 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (funda kabanzi)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Firefox 119.0 Print Preview missing orientation option!

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works wheth… (funda kabanzi)

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works whether I set it to True or False.

Orientation option is missing when I try to print documents from a website. The Firefox Print Preview window, which usually allows orientation choices for printing, is now not available.

Please advise. Thanks!

Asked by Maria T. 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Low sound volume for Youtube videos

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add on… (funda kabanzi)

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add ons for Firefox, and nothing seems to fix this issue.

Asked by kflorup 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Mouse won't highlight text properly

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse. I need… (funda kabanzi)

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse.

I need to summarize a recent medical encounter; the hospital's 234 pages are out of temporal order and have many repeats. I want to put it in time order and delete the repeats. It's a PDF, and since I can't use Acrobat anymore, I read PDFs in Firefox.

Not once have I been able to mark a section of text properly. There seem to be some forbidden areas: I highlight what I can, transfer it, then go back for the rest, but it won't highlight.

Ctl-A highlights it. I often do that and delete the excess, but that's inconvenient.

I can open the same file in xpdf and mark without trouble, but I don't like xpdf.

For this doc, I converted the PDF to text with pdf2text, but it's harder to read. I identify target text in Firefox, then find it in the text version, use emacs to copy from the original to my summary.

I've tried a fresh battery in the mouse. Every other app works.

Asked by RandomTroll 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

HTML5 Video is not supported

Dear Sir, Shahid MBC was working perfect before couple of weeks ago you can check from this link https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-… (funda kabanzi)

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

Asked by emadeldin1978 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Update Firefox browser

I need to update Mozilla Firefox ( (I currently have version 67.0 (32 Bit) installed. Mozilla Firefox for Ubuntu canonical 1.0). It was initially uploaded (a few years a… (funda kabanzi)

I need to update Mozilla Firefox ( (I currently have version 67.0 (32 Bit) installed. Mozilla Firefox for Ubuntu canonical 1.0). It was initially uploaded (a few years ago), via Package Manager. Because for a while, I no longer receive support, that way I neither receive updates. So, I can't update again Mozilla Firefox via Package Manager. Please let me know how can I proceed to achieve this update. Thank you!

Asked by irefam 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (funda kabanzi)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 2 emasontweni adlule

Last reply by cor-el 4 ezinsukwini ezidlule

How to prevent website notifications from stealing focus?

Starting recently the firefox popups for website notifications are stealing focus and disturbing my workflow. I'm using i3 window manager and normally popups would have s… (funda kabanzi)

Starting recently the firefox popups for website notifications are stealing focus and disturbing my workflow. I'm using i3 window manager and normally popups would have some id or class that can be used to latch on and prevent the focus stealing but the windows created now do not have any such marker.

Asked by Baruch Even 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (funda kabanzi)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 5 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Padlock icon with red slash

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have… (funda kabanzi)

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Asked by Damian Kulash 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

lubuntu refresh rate issue

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it… (funda kabanzi)

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

Asked by Tom Gallagher 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (funda kabanzi)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule