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can we reduce disk usage?

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual del… (funda kabanzi)

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual deletion of ancient stuff?

Asked by rayandrews 18 amahora adlule

Last reply by rayandrews 3 amahora adlule

McAfee malware added several days ago

Firefox Desktop issue, McAfee malware has entered the Firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup … (funda kabanzi)

Firefox Desktop issue,

McAfee malware has entered the Firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I’m using Windows 7 Pro

Sincerely, [removed email from support forum]

I tried all six free malware scanning programs suggested but nothing found

Asked by roribe 18 amahora adlule

Last reply by roribe 10 amahora adlule

PDF viewer not displaying/displaying artifacts

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays… (funda kabanzi)

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays moved text over what was previously displayed. Does not appear in screenshots. One of the images shows what the pdf looks like prior to scrolling, and one after.

Asked by alanyu08 12 amahora adlule

Last reply by alanyu08 12 amahora adlule

Firefox processes becoming zombies

I got this messages on the logs and sometimes the session freezes when I'm using Firefox: mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARN… (funda kabanzi)

I got this messages on the logs and sometimes the session freezes when I'm using Firefox: mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50331 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50253 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:12:34 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 52142 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:13:28 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 51884 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:07 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 52087 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:13 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50755 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:19 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50806 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 lines 8174-8233/8233 (END)

Asked by marcoshalano 16 amahora adlule

Cannot open in full screen

Firefox was running in full screen. Without me doing anything it reduced it's size to about 1/4 screen. Everything I attempted to correct this has not worked . Any though… (funda kabanzi)

Firefox was running in full screen. Without me doing anything it reduced it's size to about 1/4 screen. Everything I attempted to correct this has not worked . Any thoughts or suggestions on how to correct this is appreciated.

Asked by mrsammy7 23 amahora adlule

Secure Connection Failure

Hi, there - Over the last few months, I've noticed some things that make it impossible to get to websites. I keep getting "Secure Connection Failed," for example, with ge… (funda kabanzi)

Hi, there - Over the last few months, I've noticed some things that make it impossible to get to websites. I keep getting "Secure Connection Failed," for example, with getting to Chewy.com. I just tried to sign into the ssa.gov website, but it comes back repeatedly as "403 forbidden." And another big one is trying to get to outlook.com. It never fully loads. I cannot get my email. I've been having to use Edge more and more, and I don't like that for privacy issues. Also, sometimes I cannot finish buying things on some websites without changing over to private browsing. Thanks.

Asked by ritvareiki 1 usuku oludlule

Hit counter no longer working in Firefox

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/ I have 3 such counters and have stopped working in the latest version of … (funda kabanzi)

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/

I have 3 such counters and have stopped working in the latest version of Firefox on my desktop. They work with Firefox on my iPad and Android phone. They also work fine if I use the Edge Browser but I prefer using Firefox as I have for many years.

The embedded code is pretty simple, here it is for one of my counters... <a href="https://www.freecounterstat.com" title="visitor counter">Hit Counter for Financials</a> Can you help? Thanks, Bill T

Asked by billtag 6 ezinsukwini ezidlule

Last reply by billtag 1 usuku oludlule

CPU usage high, fans go crazy when watching youtube and other media

Hello, so when I watch youtube on FF my cpu usage goes up alot and the fans go nuts. I have a very capable i5, rtx3070 machine and this issue started just a couple of day… (funda kabanzi)

Hello, so when I watch youtube on FF my cpu usage goes up alot and the fans go nuts. I have a very capable i5, rtx3070 machine and this issue started just a couple of days ago. I have not done any changes or updates which could trigger this problem. The problem starts mainly when I Watch in full screen mode or have multiple non-fullscreen vids active. All other apps show no signs of problem. I can watch the exact same video in Edge, no fans/high cpu, VLC works fine, Chrome is OK, it's only in FF that the problem occurs.

I have tried the following: 1.Reinstalling FF 2. Activating HW acceleration in FF and forcing it in Windows11 3. Theatre mode is off and all other YT settings are off. 4. Updated Nvidia and windows 5. FF is the latest version. 6. Disabled all my addons/plugins

No clue what can cause this..

Asked by Henrik 1 usuku oludlule

After resume from suspend graphics are broken (Linux, Nvidia)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode. When using HW… (funda kabanzi)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode.

When using HW accelerated webrender with my Nvidia graphics card everything works fine until the PC wakes from sleep, then graphics are broken and Firefox needs restarting. Most noticeable for me is when looking at Grafana graphs they will look like random lines, and my Frigate NVR snapshots only display some of the time.

Is there anywhere in Firefox that will show a log of any error messages to do with the graphics card? I would like to try and fix the problem rather than disabling HW acceleration, but with no logs to look at that is impossible. No other programs seem to have a problem with resuming from sleep, and no error messages are shown in any of the system logs.

Asked by Adam 6 ezinsukwini ezidlule

Last reply by Adam 1 usuku oludlule

Loading home page

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page f… (funda kabanzi)

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

Asked by sciencemagic 6 ezinsukwini ezidlule

Last reply by sciencemagic 1 usuku oludlule

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (funda kabanzi)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 2 ezinsukwini ezidlule

Last reply by johnedwardlow 1 usuku oludlule

FireFox sends wrong user agent for a specific website

We have a noticed a very strange behaviour with the latest FireFox (126). One of our webpage is behaving differently across our Integration and production environment. Bo… (funda kabanzi)

We have a noticed a very strange behaviour with the latest FireFox (126). One of our webpage is behaving differently across our Integration and production environment. Both env are running identical code and similar network stack the only difference we have noticed so far is for our Integration env Firefox is sending the different user-agent string than for production.

Steps to reproduce: 1. Open https://integration4-view.publitas.com/automation-int4/reader-happy-path/page/1

2. Go to console and view navigator.userAgent the user-agent string will be:

    "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0" 

3. Now open the same content on production -> https://view.publitas.com/automation-prod/reader-happy-path/page/1

4. Go to console and view navigator.userAgent the user-agent string will be:

   "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) FxQuantum/126.0 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.71 Safari/537.36" 

Our website changes behaviour based on which browser it is and based on second string our backend interprets the browser as chrome instead of Firefox.

If I change privacy.resistFingerprinting to True then the user-agent string is sent correctly.

Can you please help us identify what changed in the latest version that is causing this behaviour.

Version: 126 (64 bit) Test on Windows 11 and Mac OSX

Asked by Umer Khan 2 ezinsukwini ezidlule

Last reply by Umer Khan 2 ezinsukwini ezidlule

Developer tools > Persist logs not working

In release 126.0 (64-bit) in Windows, persist logs in developer tools is not working for me. I've tried selecting and deselecting all the combinations in both settings ar… (funda kabanzi)

In release 126.0 (64-bit) in Windows, persist logs in developer tools is not working for me. I've tried selecting and deselecting all the combinations in both settings areas in the split console, quitting the browser in between. Is there a new place to set this?

Asked by Carol Ido 2 ezinsukwini ezidlule

mozilla for Mac is opening a settings tab whenever i click on an autofill suggestion.

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I cli… (funda kabanzi)

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I click on the suggested information, a new settings tab opens and switches my screen view to that tab. This didn't happen prior to the most recent update and has made filling out various forms extremely tedious and frustrating.

Asked by lebennett1621 2 ezinsukwini ezidlule

FILES WITH IP

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connec… (funda kabanzi)

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connected. and is hack?

Asked by LAURA HANNAH-BECKWITH 3 ezinsukwini ezidlule

Firefox not completing auto update

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has u… (funda kabanzi)

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has updated and requires a restart. Upon restart (when fozen), I'm prompted to create a new profile because I'm using an 'older version of Firefox'. After creating a new profile, I'm able to update the browser and switch back to my original profile.

Although this is a relatively easy fix, Firefox requiring me to restart my browser without being able to do anything else is disruptive alone, but not even completing the auto updates, crashing, and requiring me to do a workaround just to keep using the browser is driving me back to a more stable browser.

I don't remember updates requiring a restart before, or maybe they didn't happen enough to cause issues in my workflow.

I have tried using the 'restore' feature in the uninstaller hoping that it might resolve the issue with no results, but I haven't found any reasonable other options with my searches online.

Asked by poguepotamus 3 ezinsukwini ezidlule

Pdf not opening due to access denied

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast ope… (funda kabanzi)

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast opens in chrome and stuck in mozila at 100% and screen gets blanked as the access is denied helpppp

Asked by negisaksham191 3 ezinsukwini ezidlule

Twitch.tv not working properly and few random websites not loading in

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are disp… (funda kabanzi)

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are displaying as text, or don't display at all, I'm attaching screenshots as examples. What I've tried - restarting PC, router, full re-install of Firefox, disabling all add-ons and uinstalling them (7tv and FFZ), private mode, troubleshooting mode, creating a new profile in Firefox, checked firewall settings, checked AV settings and did multiple scans - nothing was found, tried changing Firefox security Settings, also cleared cache and cookies.

I think that's everything - I was doing everything that was in the article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Regarding other websites - this is completely random, mail works, some websites also do, but on some it gets stuck, like for example when I have to do a 2FA somewhere and get a pop-up window to click "login" or type a code, it just gets stuck and nothing shows up.

Not sure if this helps, but exactly same issues appear on different browsers - Chrome, Edge, but only on PC. I tried Firefox on mobile and it worked just fine.

If I can provide more details please let me know, I did attach the "Troubleshooting Information" so hopefully this also helps.

Thank you in advance!

Asked by b.kijak95 4 ezinsukwini ezidlule

Last reply by b.kijak95 4 ezinsukwini ezidlule