Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (funda kabanzi)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

trunk/nightly crashing tabs on Linux if page contains video

Firefox nightly (trunk) 100.0a1 (2022-03-10) (64-bit) (but previous version too) is crashing the tab if the page contains video content. It happens also in "Troubleshoot … (funda kabanzi)

Firefox nightly (trunk) 100.0a1 (2022-03-10) (64-bit) (but previous version too) is crashing the tab if the page contains video content. It happens also in "Troubleshoot Mode". It doesn't happen in 98.0 (64-bit)

System is Kubuntu 21.10 with wayland and PipeWire

Asked by randomizer 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (funda kabanzi)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 5 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox won't load pages while other browsers do

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and … (funda kabanzi)

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and also tried Safe/troubleshooting mode and the problem was still there. Facebook Messenger and Google Hangouts are two of the ones that regularly don't work (and sometimes Submittable, Outlook, and Google Docs), but sometimes I can just refresh the page half a dozen times and then it works. I moved and switched internets two weeks ago and it may have started then (or a few days after). I also tried turning off the proxy and disabling Ipv6.

My comp: Windows 10, 64-bit, HP laptop, new in December 2019. Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx.

Asked by FrancesKoz 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashing, even in safemode

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what … (funda kabanzi)

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what will happen. I have run a virus scan and there are no reports These are unsubmitted crash reports. I am not sure what app to use to open and read them. Thank you, Emmie

pending 3F4BF78F-6DFA-43E9-8832-55BC51910A11.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.extra 53BF2221-C43E-4B7E-8695-2703B0A83E98.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.extra 0327E3B4-029F-4A64-87E7-A657F1A9E1B3.dmp 7819FD38-5474-47A8-8B23-0D1D66A7BE1D.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.extra C521238C-6263-43BA-8C5E-0A365B7C0103.dmp C521238C-6263-43BA-8C5E-0A365B7C0103.extra D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.dmp D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.extra EAB65A10-DD47-41A8-951F-C7F2C0CD0164.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.extra F5F50D91-6A8A-47E9-B920-4EA1EA41E47B.dmp

Asked by scottnmari 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 77.0.1 address bar seem broken. Won't show common sites without deleting anything in the URL bar, no down arrow

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there… (funda kabanzi)

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

Asked by jake-firefox 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (funda kabanzi)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Asked by Lee150 6 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Mozilla crashes a lot in my computer

Hello please there's some about:crashes : The list is very long... There's some just crased today, thanks for your help. bp-ea1733c3-7f4b-45e6-8ca4-da7910210429 bp-6482e6… (funda kabanzi)

Hello please there's some about:crashes : The list is very long... There's some just crased today, thanks for your help.

bp-ea1733c3-7f4b-45e6-8ca4-da7910210429 bp-6482e62d-feb3-46e5-8a8a-4b2420210429 bp-b0605132-5cb2-4335-9e56-281e40210429 bp-e7193168-86e4-4425-8459-0c99a0210429 bp-296aebd0-64ef-4ab0-9624-4f9df0210429 bp-5c19e1d5-8edd-4e80-95ea-546410210429 bp-897a7c0a-2ca6-44f4-aa4d-1f45d0210429 bp-f8402f47-c747-4d63-b783-97d7d0210429 bp-43d5377c-9376-4e3e-85b2-98ce40210429 bp-e8db679b-f941-48a7-9353-ca0140210429 bp-ebcfdbd5-a592-4732-84b3-0af930210429

Asked by alfamaga 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

Error message: A copy of Firefox is already open. But no other copy is open.

Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below. cd ~/Libr… (funda kabanzi)

Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below.

cd ~/Library/Application\ Support/Firefox/Profiles/
ls -l

drwx------@ 41 abababab staff 1312 Jan 15 13:38 0kr25gzy.default-release drwx------@ 71 abababab staff 2272 Jan 15 13:20 8638osoq.default-1513387167461 drwx------@ 37 abababab staff 1184 Jan 16 13:57 k8u9jknd.default-release-1

I use Firefox as my business email and all was working fine until I upgraded Firefox using my Safari browser and created another login profile based on my personal email. That's when the error 'a copy is already open' began. To solve it, I did the above and had two profiles a 'default' and a 'default-release'. I believe I deleted the 'default', and the problem remained. Then I tried a reinstall, and I suppose that's the 'default-release-1' profile, but I really have no idea. The problem for me is that I need to import bookmarks, the business email account linked to Firefox and Host Gator, and all my LinkedIn, MailerLite stuff. I do not want to lose all this and just do a clean reinstall. However, now because I can't open any version of Firefox, I have no way to access the business emails, etc, so I can't recover the Firefox account linked to this business email and get all this stuff back. And I don't know which of the above three profiles I need to delete to get it all working again. Please help!!!

Asked by skskknox 1 unyaka odlule

Last reply by manuscripts 1 unyaka odlule

I use to love FF

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am be… (funda kabanzi)

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am being forced to another browser. So sad. Why do they mess with something that worked?

Asked by ffuser2021 1 inyanga edlule

Last reply by Dropa 1 inyanga edlule

Firefox Keeps Crashing After Update To Version 100

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (funda kabanzi)

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Asked by TMan11 1 inyanga edlule

Last reply by umax 1 inyanga edlule

FF Window extends past monitor edge

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the m… (funda kabanzi)

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the monitor, thus the "save" button is not displayed. Thus, files cannot be saved.

Asked by robgrune 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (funda kabanzi)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Asked by eric.wengrofsky 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (funda kabanzi)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Frequent page crashes on a variety of sites

Here are some crash report IDs: bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4… (funda kabanzi)

Here are some crash report IDs:

bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024

Asked by sglenn06 8 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (funda kabanzi)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 9 izinyanga ezidlule

Last reply by myan916 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (funda kabanzi)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

Asked by wfchoi_us 10 izinyanga ezidlule

Last reply by egbertst1 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

FF 89.0 Blocks Access to Fidelity Account

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account se… (funda kabanzi)

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account security code, or displays account entry page as plain text, not std HTML formatting, or most often results in a technical error page saying try again later. MS EDGE works fine, no issues. This is the only webpage this occurs on. Fidelity has no FF reported issues on their end nor does my IP supplier. Using desktop PC, running Win10/64-bit, DSL line @ ~ 2.3 Mbps. Using the "Light Theme" which was auto set with 89.0. This plus the new bastardized menus will push me to drop FF since I can't afford endless hours to fix basic functionality with ea update.

Asked by r3isl.ew.20x80wlsx 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule