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When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (funda kabanzi)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

Asked by jjordell 23 amahora adlule

  • Kusonjululiwe

Previous session not correctly closed

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs while I … (funda kabanzi)

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs

while I still have Firefox 95.0.2 from 12/20/2021 Firefox 54.0.01 from 8/19/2017 Firefox 61.0.01 from 7/30/2018 Over time newer versions accumulate & I've been told not to try to uninstall any of the older versions as it may crash ALL versions


it happened I think sometime after closing a normal session ... I was trying to clear out everything (junk & temp files etc.) as I normally do when using CCleaner then a message said Previous session not correctly closed a message said Firefox is still running do you want to force it to close" I said yes...then it said "its taking a long time to close... do you want to force it to close? I said yes... this happens occasionally & with EDGE as well...but usually there's no problems afterwards

btw: I'm using [Windows 8.1] & after several attempts at restarting Firefox...with different 'fixes' including using safemode... I did a computer restart ... & I did a regular profile backup last time 12/16/21 so as a last resort it may help...but I'm afraid to try to mess with it

anyway...then I was trying to look up solutions & for those of us who are not tech savvy..there's too much info & too may options & links & they lead to new articles like using about:config & browser.sessionstore.resume_from_crash & restoring sessions etc which just gets confusing I copied raw data to clipboard (which is a million pages) & then copied text to clipboard (not as bad...but it may help someone to help me....

hopefully someone can straighten this out for me... I'm worn out trying to figure it out myself thanks

Asked by firefoxylady 2 emasontweni adlule

Answered by FredMcD 2 emasontweni adlule

HAD it with this platfoerm - upgraded, STILL taking FOREVER to load fully but, what's WORSE - corrupting my mouse, keyboard, USB functionality.....

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise)… (funda kabanzi)

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise) as WELL as aforementioned ATROCIOUS performance quality - BTW, this is the SECOND update / upgrade I've done in LESS than a WEEK.....

Asked by ogam5 5 ezinsukwini ezidlule

Last reply by FredMcD 23 amahora adlule

recently started getting SSL_ERROR_RX_MALFORMED_SERVER_HELLO error after a while of using youtube.

For the last week or so, I've started getting an error page with SSL_ERROR_RX_MALFORMED_SERVER_HELLO message when I try to use Youtube. It happens randomly after a while … (funda kabanzi)

For the last week or so, I've started getting an error page with SSL_ERROR_RX_MALFORMED_SERVER_HELLO message when I try to use Youtube. It happens randomly after a while of surfing the net, including using youtube, and no amount of refreshing or reopening the tab would help, I keep getting this error when trying to access Youtube. Only closing and reopening Firefox solves the problem, until the next time. Its so random, it would be working fine and then I refresh or go to another clip and get the error. (Latest version of FF and using W10 on an Asus Rog Stryx laptop.) Help please? Thank you.

Asked by yaelglo 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Video playback error

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Micros… (funda kabanzi)

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Microsoft Edge are running fine without issue. Please help with any tips or troubleshooting you may have to help get this browser working properly

Asked by lfr4439 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

  • Kusonjululiwe

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (funda kabanzi)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 2 ezinsukwini ezidlule

Answered by FredMcD 1 usuku oludlule

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (funda kabanzi)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 2 ezinsukwini ezidlule

Last reply by morriv 1 usuku oludlule

  • Kusonjululiwe

Firefox no longer loads pages or opens settings

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos… (funda kabanzi)

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos which were loading fine. Now nothing loads anymore.

I tried to go into settings or the help menu but those weren't loading. Now I am staring at a blank window with nothing but a search bar that doesn't work.

In the middle of this it came up with an error VIS something? It said that I had a missing file and said that reinstalling Firefox was the way to go. I've reinstalled Firefox already but it's done nothing but remove the error message and I still can't do anything.

Asked by vladimir.vladimirov.minkov 1 usuku oludlule

Answered by TyDraniu 1 usuku oludlule

Firefox can't load websites but other browsers can

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome a… (funda kabanzi)

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome and everything worked well , web pages has been opened.

I have purge firefox installation (apt purge firefox) and installed again. Not helped. I have switched off all the extensions. Not helped.

I have read and followed the things in the article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Nothing helped.

I am using Ubuntu (Ubuntu 20.04.3 LTS) any idea?

Asked by mila 1 isonto elidlule

Last reply by FredMcD 1 usuku oludlule

Non-working site... can't watch video...

Hello! Non-working site... can't watch video... via some settings on firefox what i "tweaked", why I'm sure about it? I disabled all Add-ons even try to change DNS P.s so… (funda kabanzi)

Hello! Non-working site... can't watch video... via some settings on firefox what i "tweaked", why I'm sure about it? I disabled all Add-ons even try to change DNS P.s sorry, it's the Russian language on the picture but I can translate it... it's saying: we were sorry This video is prohibited to view According to its parameters Privacy

Asked by zaklenen372 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule

FF not shutting down properly, trys to open previous tab on start.

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and wi… (funda kabanzi)

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and windows, unchecked in settings. I have tried both the X and exit. If I set, browser.sessionstore.resume_from_crash, to false in options it does not happen. as per https://support.mozilla.org/en-US/questions/1292610. But when I reset session restore to true the problem resumes. This makes me believe FF is not closing properly Win10 is up to date with all latest updates as is FF.

Is there a fix for this?

Asked by newdino 4 ezinsukwini ezidlule

Last reply by Hansl67 1 usuku oludlule

Solving problems by reverting to an earlier FF release?

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps an… (funda kabanzi)

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

Asked by drduncan 2 ezinsukwini ezidlule

Last reply by FredMcD 1 usuku oludlule

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (funda kabanzi)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 2 emasontweni adlule

Last reply by juanathan 1 usuku oludlule

not printing on both sides

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some simila… (funda kabanzi)

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some similar to mine. See attached screen shot

Asked by arejfour 2 ezinsukwini ezidlule

Last reply by jonzn4SUSE 1 usuku oludlule

Crashes don't leave crash report

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this? … (funda kabanzi)

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

Asked by quinnj 1 isonto elidlule

Last reply by jonzn4SUSE 1 usuku oludlule

  • Ikhiyiwe

Why can't I load GSN Games on Firefox. I keep getting this unable to load your Lobby message?

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out… (funda kabanzi)

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out where I put it. Malcolm.

duplicate. https://support.mozilla.org/en-US/questions/1364895

Asked by mhuscrof 2 ezinsukwini ezidlule