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  • Okugcinwe kunqolobane

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (funda kabanzi)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 6 izinyanga ezidlule

Last reply by Terry 4 izinyanga ezidlule

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these s… (funda kabanzi)

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

Asked by Rosie.Oh.Rosie 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Ad blocker

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happe… (funda kabanzi)

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

Asked by mvw363 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (funda kabanzi)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

Tab crashes when loading content on certain websites.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to d… (funda kabanzi)

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

Asked by Benjamin Bolingbroke 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Print only printing part of image.

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the uppe… (funda kabanzi)

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Asked by Craig Miller 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (funda kabanzi)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Asked by Lee150 6 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (funda kabanzi)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Asked by mhinck1 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

How can I stop ad blockers?

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can preve… (funda kabanzi)

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.".

I am not great with computers, so please be very detailed in how to get it to allow me to review. 
Thanks

Asked by dkdabillo 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Opening local news web page crashes Mac Mini M1 system - shuts down computer instantly

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately… (funda kabanzi)

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately shut down.

The web page (tbf, advert heavy clickbait nonsense) concerned is:

https://www.lep.co.uk/health/coronavirus/dont-be-a-dick-warns-lancashire-county-council-as-controversial-new-poster-targets-unmasked-shoppers-3498413

Opening in troubleshoot mode seems ok, opening in Safari seems ok, but normal Firefox results in the shut down as page is loading.

Brief info:

Mac Mini M1 2020, 16GB running Monterey 12.0.1

Name Firefox Version 95.0.2 Build ID 20211218203254

Mac error report:

panic(cpu 0 caller 0xfffffe0028b0d614): Too many alloc retries: 502, table:0xfffffe002c567560, type:1, nelem:1 @ltable.c:489 Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 21A559 Kernel version: Darwin Kernel Version 21.1.0: Wed Oct 13 17:33:24 PDT 2021; root:xnu-8019.41.5~1/RELEASE_ARM64_T8101

Asked by James 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

Websites not recognizing Firefox

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (ban… (funda kabanzi)

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (bank). I have reset the default user agent as the article states (nothing needed to be changed): https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox.

I also disabled all add-ons, but that did not help. Not sure what to do from here. This just recently started (maybe 2-3 months ago).

Asked by ldcrrn 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

403 forbidden

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the … (funda kabanzi)

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the account was active. I think tried again from a Chrome browser and had no issues was able to log in . Back on Mozilla Firefox however I am blocked.

Is there a fix or do I need to migrate all my browsing to Chrome ? [email removed from public]

Asked by Avram Butch Kaplan 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

FF95.0.2 streaming videos stop and buffer anywhere from every 30 seconds to every ten minutes

A few weeks ago, when streaming, the videos started stopping to buffer very frequently. (It used to not happen at all. I am visiting the same websites I always have.) Ea… (funda kabanzi)

A few weeks ago, when streaming, the videos started stopping to buffer very frequently. (It used to not happen at all. I am visiting the same websites I always have.) Each time it takes anywhere from a few seconds to several minutes to buffer enough to continue playing. It pretty much ruins any movie or show that I'm watching. I use CCleaner to keep the computer clean. I have W10. I clear history on FF DAILY. My download speed on speedtest.com consistently runs between 43-48Mb.

I'm wondering if there are any settings or about:config options that will decrease this buffering and return me to smooth streaming. In "settings" I unchecked "use hardware acceleration when available" and that seemed to help for about 24 hours - so it wasn't the main problem. Is there a cache for video somewhere that I can increase, so that the streaming has enough "room"? Please forgive me; I am not the least bit tech-y, so my online searches are just tragic - I don't really know what to ask!~

Any help will be SO appreciated.

Asked by CatsinQ 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

wrong web address in my mailto email selection

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is ht… (funda kabanzi)

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is https://wowway.net. Any Ideas? Tom Szaller

Asked by Tom 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Secure web pages do not load completely

Many https:// websites involving either the logon page, or a page within the website, do not load completely, forcing me to use Microsoft Edge to see the complete page. U… (funda kabanzi)

Many https:// websites involving either the logon page, or a page within the website, do not load completely, forcing me to use Microsoft Edge to see the complete page. Using a workaround (copying and pasting username and password) sometimes allows me to log on, but the rest of the site has the same problem – web pages do not load completely, and functionality is limited (example: drop-down menus do not populate).

Some https:// logon pages load correctly, and the site works as it should. There seems to be no rhyme or reason as to why some secure sites work properly, while others don’t.

I did not have this problem with earlier versions of Firefox.

I have attached examples of the difference between the Firefox version of the logon page and the Edge logon page (Cleveland Clinic and Paypal) and one example of the difference that occurs within a website I have been able to log on to (the UHC Help page).

Asked by mbeckman000 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

printing

I clicked on "more" in an e-mail and a Firefox page opened.(At least I assumed that it was a Firefox page). There's no apparent way to print the page and there is not eve… (funda kabanzi)

I clicked on "more" in an e-mail and a Firefox page opened.(At least I assumed that it was a Firefox page). There's no apparent way to print the page and there is not even a URL visible. Nothing whatsoever to click on!

Asked by jhromer1 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Firefox gets slower and slower to the point where typing lags behind

When I use firefox, it gets slower and slower over time to the point where it's a chore just to type. And this is on a recent MacBook pro. Everything else is fast. But Fi… (funda kabanzi)

When I use firefox, it gets slower and slower over time to the point where it's a chore just to type. And this is on a recent MacBook pro. Everything else is fast. But Firefox gets unusable. The UI should not be a bottleneck like this.

Retarting speeds it up for a while, but then it gets slow again in a few hours.

Is there some kind of profiling I can run that I can use for filing a bug report?

Asked by theosib 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Print Google doc

I can open a new or existing google doc in Firefox. When I then click on the print icon on the doc page, the resulting dialogue box only gives me the option to 1. open wi… (funda kabanzi)

I can open a new or existing google doc in Firefox. When I then click on the print icon on the doc page, the resulting dialogue box only gives me the option to 1. open with Firefox 2. Open with Google Chrome 3. Save file. I would like clicking on the icon in the doc to go to the actual print dialogue and give me the option to print the file directly from Firefox. Now I have to open the doc in Chrome first, which seems to me to be an unneccesary step. Thanks for your help.

Asked by Michael M. 6 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly.

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly. I've sent crash reports, refreshed FF, reinstalled it completely. It still happens. Can anyone help… (funda kabanzi)

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly. I've sent crash reports, refreshed FF, reinstalled it completely. It still happens. Can anyone help me fix this irritating occurrence? I have copied today's crash report.

Asked by acsambe 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

All Google sites loading very slowly, or not at all

Since the update to Firefox 95.0.1 and with current version of Firefox 95.0.2, all Google sites are extremely slow to load and often time out. This includes Gmail, Google… (funda kabanzi)

Since the update to Firefox 95.0.1 and with current version of Firefox 95.0.2, all Google sites are extremely slow to load and often time out. This includes Gmail, Google Calendar, Google Drive, Google Meet, and YouTube.

When I use Chrome to visit those same Google sites, they load instantaneously; so the issue is definitely with Firefox.

Almost all other sites in Firefox work as expected; so the issue is only with Google sites.

What I've already tried, but didn't help: - Starting Firefox in safe mode - Refreshing Firefox

Asked by michlerish 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule