Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/sync… (funda kabanzi)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 7 izinyanga ezidlule

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Most Websites suddenly not working in Firefox

Our main computer (Windows 8 also) was working correctly yesterday with Firefox. This morning it will not allow us to go to some sites. Noticed an update went through … (funda kabanzi)

Our main computer (Windows 8 also) was working correctly yesterday with Firefox. This morning it will not allow us to go to some sites. Noticed an update went through yesterday. Have tried troubleshooting the problem. Refreshed Firefox. Even reinstalled Firefox. Still not going to most sites. it will go to Facebook. It will go to Google. It will not go to most, including the Mozilla help page. This behavior persists whether it is via WiFi or Ethernet with Cox, or Dial-up with NetZero.

Asked by gelf1 5 izinyanga ezidlule

Answered by jonzn4SUSE 5 izinyanga ezidlule

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Print only printing part of image.

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the uppe… (funda kabanzi)

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Asked by Craig Miller 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

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AA.com login is broken with Firefox

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine … (funda kabanzi)

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine with other browsers.

I have cleared cache, cookies, history, etc. HTTPS always is not enabled. Firefox is at the latest version. I have restarted the browser.

Any thoughts?

Asked by josephdgreen 7 izinyanga ezidlule

Answered by josephdgreen 7 izinyanga ezidlule

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Ant Video Downloader eating up all available system memory

This started two days ago. I did not recognize what was happening, but the computer slowed to a point of complete unresponsiveness. I had to hold the power button in for … (funda kabanzi)

This started two days ago. I did not recognize what was happening, but the computer slowed to a point of complete unresponsiveness. I had to hold the power button in for a hard shutdown. Next day, I was watching a YouTube video, the video stopped playing, and the computer slowed to a snail's pace. Task Manager revealed something was using up ALL system memory. A look at running processes showed that the culprit was Firefox.

Firefox would start normally, then gobble up all system memory over a few minutes, rendering the computer almost inoperable.

Tried garbage collection, CC, and minimize memory usage under about:memory. This would temporarily reduce overhead, but then it would climb back up next time I started Firefox.

The Ant Video Downloader underwent a redesign days ago; this memory issue started exactly two days ago, on Friday evening, the 7th of January, 2022.

I disabled the add-on. At this moment, Firefox memory use is 642,716 KB of an available 12 GB. There seems to be one main process using the largest share of memory (200-300,000 KB) with 12 other firefox.exe processes running concurrently, all using smaller amounts of system memory. Firefox memory use no longer climbs until all system memory is consumed.

Is there any way to rein in memory use by Firefox add-ons short of disabling them? Are other users reporting this issue? How are add-ons vetted prior to use with the browser? There are few of these video downloaders available. Most are merely copies of a single piece of non-functioning software—but listed under different names, supported by what are clearly fake reviews. Is anyone verifying the integrity of these add-ons in addition to their developers?

In this case, the developer is based in Hong Kong.

Thank you to the community for any assistance offered in this case.

Asked by iamwileecoyote 7 izinyanga ezidlule

Last reply by iamwileecoyote 5 izinyanga ezidlule

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Vanguard website and Firefox

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Van… (funda kabanzi)

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Asked by peggywarner 7 izinyanga ezidlule

Last reply by jrlind55 6 izinyanga ezidlule

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Iomega Network Attached Storage

Since the last Firefox upgrade I have lost the ablity to connect to my Iomega Home Media Hard Drive, the NAS unit. What can be done to remedy "Unable to connect An error… (funda kabanzi)

Since the last Firefox upgrade I have lost the ablity to connect to my Iomega Home Media Hard Drive, the NAS unit. What can be done to remedy "Unable to connect An error occurred during a connection to 192.168.1.201"?

Asked by donaldrshaffer 6 izinyanga ezidlule

Answered by jonzn4SUSE 6 izinyanga ezidlule

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Firefox 90 and above refuse to connect to HTTPS websites after few minutes

I have installed every firefox after version 90 and every single one of them stop making connection to HTTPS websites after few minutes. For example, I click on a video l… (funda kabanzi)

I have installed every firefox after version 90 and every single one of them stop making connection to HTTPS websites after few minutes.

For example, I click on a video link in youtube (or linkedin), page opens and I can see its content, then few minutes later, no matter which link I click noting happens.

I opened dev console, network tab, I can see that firefox not even trying to navigate to any link (no post or get is added to log) when I click them.

This is just an example, issue happens in every single https website.

Now If I close and re-open firefox (showing previous session) page renders and I can click the same link that previously I couldn't click and this time, it navigates to that page, but after few minutes the same thing happens.

I couldn't install anything below version 80 either as it seems Linkedin profile page crashes firefox with taking all available system memory. I have 64GB in one system and 32GB in another system, and both of them crash with version 79 and below on every linkedin profile.


Also if helps, I set browser privacy to custom and untick every box (I have my own security system that is 1000 times better that what Firfox trying to provide) Also OCSP and Security and firefox data collection are all unchecked and Don't enable HTTPS-only is checked.

Asked by bobsort 6 izinyanga ezidlule

Last reply by bobsort 6 izinyanga ezidlule

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Firefox constantly removing safe extensions, re-approving them, then removing again a couple days later

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me perman… (funda kabanzi)

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me permanently switch to Google Chrome, since they don't do this, and since I have to use that browser when Firefox messes with these extensions. I have been a stalwart Firefox user for years, but Firefox is pushing people like me away with this ridiculous behavior.

The best example is LastPass. Chrome seems to think it's perfectly safe, as it is not removing it. I use it and need it to be available for sites I need passwords for.

Unfortunately, however, Firefox regularly removes this essential extension and others, then, as I say, allows it again a day or two later, then removes it again.

Please, Firefox, figure this out! Otherwise, you're going to lose a lot of users and get a very bad reputation.

Asked by jamminjames 8 izinyanga ezidlule

Last reply by jamminjames 6 izinyanga ezidlule

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Inquiry regarding Browser Add-on for Google Analytics Opt-out

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially gi… (funda kabanzi)

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially give Google access to my browsing data?

I'm privacy conscious but not very digitally literate. Thanks for your help!

Asked by EvMi 7 izinyanga ezidlule

Last reply by TyDraniu 6 izinyanga ezidlule

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Firefox 95 (windows x64) not saving new passwords

Firefox will not save ANY new passwords. Some older ones still work. Checking menu->passwords gives 'no logins found' I use Thunderbird Mail which I had not updated fo… (funda kabanzi)

Firefox will not save ANY new passwords. Some older ones still work. Checking menu->passwords gives 'no logins found'

I use Thunderbird Mail which I had not updated for years. I was starting to get a lot of certificate errors of some emails so I did an update (and set auto update) It's now at 91.4.1. This update broke Thunderbird in that is needed a passwork every time is started, or sent email, or attempted to check the server for emails. Totally unusable. Searches to fix this suggested two files are used, and one post suggested a third file. Suggestions were delete these files and Thunderbird would recreate them. I did, it did and the problem remained. However the third file mentioned in only one post DIDN'T get recreated. From memory the three files were cert9.db, key4.db and logins.json and I think it was logins.json that didn't create. I created a dummy file of the same name and now I can save my email login.

As a result of the above cert9.db, key4.db and logins.json were deleted, from the Firefox profile as well as the Thunderbird one.

On starting Firefox I quickly found I'd lost all the logins, and started re-adding them as I needed them. This worked for a while, but now I can't add any more. Firefox still prompts to save but next time that site is accessed it asks for the password again (earlier sites are still remembered) The dates on the files are logins.json 14/11/2021, cert9.db & key4.db 15/11/2021 (current date 26/12/2021) I removed all these files from the Firefox profile, started Firefox and it recreated the two db files with the current date, logins.json was created with the date 13/11/2021, which is the date of logins-backup.json Next I deleted the three files and logins-backup.json and started Firefox, db files recreated but not logins.json this time.

In both cases the earier web sites still remember the passwords and the laster ones don't, and firefox still shows 'No logins found'

Where are the passwords stored? It's clearly not cert9 or key4, there's a hight source that can recreate these files

Is there a registry problem?

Thanks

Asked by martin.fowler 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Firefox/Modzilla is blocking my access.

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking … (funda kabanzi)

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking my access to these articles. How can I stop this?

Robert Blackledge [email removed from public]

Asked by bigpurple6 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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"prevent this page from creating additional dialogs" setting reset

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can… (funda kabanzi)

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can i reset the setting to make popups again?

Asked by Dilum 6 izinyanga ezidlule

Last reply by TyDraniu 6 izinyanga ezidlule

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Dark mode starts even though it's disabled in Themes

Since upgrading to 95.0, random pages are being displayed in dark mode. It's a page level problem: the home page of a site like mlb.com displays correctly, but interior p… (funda kabanzi)

Since upgrading to 95.0, random pages are being displayed in dark mode.

It's a page level problem: the home page of a site like mlb.com displays correctly, but interior pages of that same site don't (example: https://www.mlb.com/news/mlb-all-batting-stance-team).

Oddly, some interior pages of sites are rendering in dark mode while others don't. To continue with the mlb.com example above, here's an interior page that does not come up in dark mode: https://www.mlb.com/news/featured/baseball-road-trip-locations-in-all-50-states-and-ontario

I have disabled the dark mode theme; that doesn't solve the problem.

In Colors, I have set Text to Black. Background is White.

That doesn't solve the problem.

Also in Colors, I've tried all three options listed in "Override the colors specified in the page". None of them fix it.

All of this is on Windows 10, 64 bit, OS build 19043.1348.

FWIW, this problem doesn't happen if I use FF on an IOS device.

It also doesn't happen with any other browsers I test, like Chrome, Edge, or Brave.

How can I eliminate dark mode?

Asked by mitch11 8 izinyanga ezidlule

Last reply by saraw1 6 izinyanga ezidlule

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Firefox Exe using billions of cpus

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anythi… (funda kabanzi)

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

Asked by barontopor 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

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Firefox compatibility with Panera

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after passwo… (funda kabanzi)

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after password reset for a second usage. I have to constantly re-register to place an order. Panera techs have been unable to assist other than recommend that I switch to Chrome. I did switch to Chrome and behold, no problems at all. Why is Firefox on PC not compatible with Panera?

Asked by rgaulin 7 izinyanga ezidlule

Last reply by rgaulin 6 izinyanga ezidlule

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Firefox Exe using billions of cpus

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anythi… (funda kabanzi)

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not. Also, someone mentioned changing a setting on how resources are used, but there are no advanced settings available anymore.

Asked by barontopor 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (funda kabanzi)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 7 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule