Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Mac migration from standard release to ESR

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 updat… (funda kabanzi)

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

  1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
  2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!

Asked by Bradley 3 ezinsukwini ezidlule

Last reply by Terry 1 usuku oludlule

Eyedropper from Web Developer Tools -> Inspector -> Eyedropper does not work on some websites

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When y… (funda kabanzi)

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When you click it just copies #000000 to the clipboard.

The only way I can use the Eyedropper is by going to: Tools -> Browser Tools -> Eyedropper.

My current Firefox version is 94.0.2 and I noticed this issue within the last minor/major update. I also noticed that the issue heavily depends on the website you are trying to get colors from. Some websites work fine while others it does not work.

When I try it on Hacker News (https://news.ycombinator.com/) it does not work for me.

Asked by subless 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Lost profile after update

Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders… (funda kabanzi)

Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders, no bookmarks, no extensions, it appears like a virgin install. How do I get my profile back??? Firefox 94.0.2 Windows 10 Home Desktop PC

Asked by brittont0 5 izinyanga ezidlule

Answered by FredMcD 5 izinyanga ezidlule

How to remove a duplicate Firfox

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Wind… (funda kabanzi)

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Windows 10 and I upgraded to ver 11.

Asked by gomurchu 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Gmail

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is … (funda kabanzi)

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the Google Workspace Status Dashboard for the current status of the service."

I can sign in to Gmail through other Edge with no problem. I am using the latest version of Firefox.

Asked by Bradley 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Instagram Displays Texts in Icon and posts

Whats happening? I have already ticked "websites using their own fonts" Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them… (funda kabanzi)

Whats happening? I have already ticked "websites using their own fonts"

Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them are not displayed

Its the only site that has problem in firefox and you cant even do something, firefox turns it into a broken site.

Asked by lostre5 5 izinyanga ezidlule

Last reply by lostre5 5 izinyanga ezidlule

Firefox reacts slower and becomes sluggish quickly

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish. It usually happens in YouTube or Twitch, but can also happen while scrolling with the … (funda kabanzi)

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish.

It usually happens in YouTube or Twitch, but can also happen while scrolling with the mouse in wikipedia for example.

Some examples: -When having a Twitch stream open, the stream is running fine, but when clicking and moving the volume slider on the player, it does not move smoothly, and with some delay. -When doing a bit more heavy browsing, sometimes a tab might get "stuck", for example, the twitch stream might start to buffer for a few seconds. I notice the buffering is not related to any bandwidth related issue. -Firefox reacts slower (or with a small delay) while moving between tabs, clicking on links, etc. This usually happens only after a few hours after launching and browsing with Firefox.

Most happen after a while since I launch Firefox. And by a while I mean maybe 2-3 hours, and I don't have a ton of tabs open. It becomes slower much, much faster than it used to in the past.

Now, sometimes it can take Firefox up to 30 seconds to close completely, before I can launch it again.

I had the same Extensions installed before these issues started happening.

I tried uninstalling Firefox completely, then manually deleting the remaining profile folder, and do a fresh install of the latest Firefox version.

I checked the Windows Task Manager, and it shows (14) processes under Firefox. Is this normal? I tried unticking the "Use recommended performance settings" and restarting Firefox, but it still reached (14) processes after a couple of minutes.


I am not sure if it is related to Firefox itself. My computer is 5 years old but functioning properly...

I did not check if similar issues happen on a different browser. I am just so used to Firefox.

I had a few weird bug in Windows 10, but those existed for a good while now, and are not similar to the ones I experience while browsing with Firefox. I didn't notice anything similar while watching video files in a Media Player.

I am not sure if it can be hardware related. All seem to be working properly...


I want to figure out what is causing this. If you need any more information let me know.

Asked by sata 5 izinyanga ezidlule

Last reply by sata 5 izinyanga ezidlule

  • Kusonjululiwe

Spelling checker not working

For a long time I have not had the spell checker working on Firefox. For example, in this text box as I type now, I have no spelling correction. If I right click I have … (funda kabanzi)

For a long time I have not had the spell checker working on Firefox.

For example, in this text box as I type now, I have no spelling correction. If I right click I have no option to check spelling.

In settings - language, I have check spellings as you type ticked. In Add-ons, Manague Your language I have English (GB) Language pack installed

I have read everything I can, yet still can't get spellings enabled.

I can run the portable app version of firefox and spellings work for that, and a right click in a similar box to this gives me spelling options, so I know what it should look like.

I would really appreciate any help.

Thanks

Richard

Asked by Richard240 5 izinyanga ezidlule

Answered by Richard240 5 izinyanga ezidlule

  • Kusonjululiwe

firefox crashes on startup

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the… (funda kabanzi)

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the system or firefox in several days. Since then I have been unable to get it started except in safe mode and am therefore unable to enter troubleshoot mode. I tried my previous restore points but system restore failed with each one. I have run malewarebytes, adwcleaner and a couple of other programs but they all found nothing. My drivers are all up to date. As a last resort I did a clean uninstall of firefox and manually deleted the firefox folder. I downloaded a new installer from your site only to find that it crashed during install. However, using safemode, I did get it installed but it still crashes in normal mode. Below I've listed the last two crash ID's from the old version as well as the ID from the new one. bp-08805de5-865c-4c55-af1f-c79720211123 old installation bp-d76380c7-9f34-467e-a347-34a180211123 old installation

bp-a09ec77d-868b-4670-a455-ed2d60211124 from new installation

I would be grateful for any help as Firefox is the only browser I tolerate on my OS. If you need any further information I would be happy to oblige.

Thanks

Asked by communication2go 5 izinyanga ezidlule

Answered by FredMcD 5 izinyanga ezidlule

Firefox stops working with google after a short time

Over the past 3 weeks i have have issues with Firefox as it stops being able to function when trying to use google as a search engine and in accessing Google related site… (funda kabanzi)

Over the past 3 weeks i have have issues with Firefox as it stops being able to function when trying to use google as a search engine and in accessing Google related sites in general.

Here is a scenario to better explain the issue

Once I open Firefox everything will be working as expected until a short time later ( the interval is not fixed but it can happen within minutes of launching the program). If I then attempt to use the "awesome bar" to conduct a search query ( Ex. I type "dogs" into the awesome bar) the properly formatted URL for the seach appears in the awesome bar / address bar (https://www.google.com/search?client=firefox-b-d&q=dogs), the display in the bottom left corner of the application shows "www.google.com" and the activity icon in the tab next to "new tab" cycles from side to side BUT noting else happens. The search results do not display and I am not taken to the search results. The same behaviour happens if I open a new tab and attempt to perform my search using the search field box below the displayed Firefox logo.

If I manually enter a URL or select a bookmark/favourite I am able to access that site without problem. The error seems to be isolated to google only due to the fact that if I attempt the same operation/search as described above but then change the search in engine to Bing or Duck Duck from the options in the drop-down from the awesome bar the search is completed as expected without incident.

I then have to close the application and start the session all over again until it inevitably starts all over again.

This issue is "new" as I have successfully been using Firefox as my default browser for several years. I have only a few extensions installed and none of them new or that would coincide with the start of the problem

Asked by Gary @ Work 5 izinyanga ezidlule

Last reply by Gary @ Work 5 izinyanga ezidlule

Firefox does not play any videos - tried common solutions

Firefox will not play any videos for me. This occurs on every website. On youtube for example, the loading circle will be perpetually spinning over the video. I can us… (funda kabanzi)

Firefox will not play any videos for me. This occurs on every website. On youtube for example, the loading circle will be perpetually spinning over the video. I can use the slider to scrub through the video, and a static image will appear, but not play. The Youtube video will play no problem in Edge browser.

This is on a Dell Latitude laptop with intel i7 integrated graphics. I have already tried every common solution I have found while searching:

  • Computer drivers and Firefox are up to date
  • Disabled hardware acceleration
  • Disabled all my add-ons
  • Turned off Firefox enhanced tracking protection
  • Turned on allow autoplay video and audio
  • Started in safe mode, still won't play video
  • Cleared cookies and site data
  • Refreshed firefox
  • Uninstalled and reinstalled firefox

Is there anything else I can try, or any troubleshooting steps I can follow?

Thank you!

Asked by richard.paul 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Primary Password not accepted after 94.0.2 update

I just updated to 94.0.2 and now it is prompting for my primary password as usual but it is not accepting it.I've entered it hundreds of times and it is definitely the on… (funda kabanzi)

I just updated to 94.0.2 and now it is prompting for my primary password as usual but it is not accepting it.I've entered it hundreds of times and it is definitely the one I always use for this browser. I'm locked out and don't want to have to reset and lose my data. It was working fine before the update. I tried doing a refresh and it didn't change anything.

Please help

UPDATE: after about 25 times it stopped asking. No idea why

Asked by nhutchings1895 5 izinyanga ezidlule

Answered by jonzn4SUSE 5 izinyanga ezidlule

Whatsapp web is not connecting on 94.0.2(64 Bit)Win 7

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But i… (funda kabanzi)

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But its working on chrome.Please help me sort out the issue.Thank you

Regards Raja

Asked by raja19 5 izinyanga ezidlule

Last reply by raja19 5 izinyanga ezidlule

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (funda kabanzi)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 5 izinyanga ezidlule

Last reply by Wayne Carpenter 3 izinyanga ezidlule

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (funda kabanzi)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Faulty web site functions

On screen 'buttons' don't work when using Firefox but work with other browsers. When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW do… (funda kabanzi)

On screen 'buttons' don't work when using Firefox but work with other browsers.

When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW don't function when using Firefox.

https://www.charidy.com/lifeline?utm_source=Mailchimp&utm_medium=email&utm_campaign=lf-giving-day-21&utm_content=button&utm_term=donors&mc_cid=9dafdce4b7&mc_eid=a9351daa1d

Firefox is my default browser and has been for many years. If I copy and paste the link into another browser e.g. Chrome, the function as expected. Is this a fault with Firefox or with the particular website?

Asked by GreyViper 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (funda kabanzi)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 5 izinyanga ezidlule

Last reply by zipperict 5 izinyanga ezidlule

Google Search

Why does my Google Search or even going to Google.com not work? I have tried a reset and that still does not fix the problem. Sometimes I can close Firefox and then reope… (funda kabanzi)

Why does my Google Search or even going to Google.com not work? I have tried a reset and that still does not fix the problem. Sometimes I can close Firefox and then reopen it and it will work a few times but not always.

Asked by Jerry's FireFox 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule