Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox will NOT save my home page and hasn't for a number of releases.

I always used Bing as my homepage. Firefox will not allow me to change my home page to something outside your defaults. I have tried your instructions (I already knew h… (funda kabanzi)

I always used Bing as my homepage. Firefox will not allow me to change my home page to something outside your defaults. I have tried your instructions (I already knew how to do it as I have used Firefox for AGES). None of those work. It hasn't worked for a number of releases. I want to have the home page I want. There is no "saving" the home page anymore. And just changing and following instructions (even the drag and drop) had NO effect. If it close Firefox and reopen it, I am back to the defaults. I am kind of getting to the point that if I cannot save my settings anymore I just think I finally need to switch browsers to one that does.

Asked by suzannelkaufmannosb 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox not playing any audio whatsoever

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instea… (funda kabanzi)

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do?

Asked by Computer 6 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is sl SLOW

Firefox slowly loads, home page take too long to load- I can bring up chrome and manually log in and switch back firefox is still "loading site. Safe mode works great - … (funda kabanzi)

Firefox slowly loads, home page take too long to load- I can bring up chrome and manually log in and switch back firefox is still "loading site. Safe mode works great - very fast, disable antivirus-no change , re-installed Firefox with NO add ons or ext. still slow !! any suggestions, Chrome/ MS Edge work fast on same machine.

Asked by snic221712 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox has been crashing consistently since Oct 06

Mac OS 11.6 CPU 3 GHz 6-Core Intel Core i5 RAM 32 GB 2667 MHz DDR4 GPU Radeon Pro 570X 4 GB Firefox version 93 Submitted crash reports: [report] [#1] [#2] [#3] [#4… (funda kabanzi)

  • Mac OS 11.6
  • CPU 3 GHz 6-Core Intel Core i5
  • RAM 32 GB 2667 MHz DDR4
  • GPU Radeon Pro 570X 4 GB
  • Firefox version 93
  • Submitted crash reports:

[report] [#1] [#2] [#3] [#4] [#5]

Firefox has been crashing constantly since Oct 6. Out of nowhere. Initially it would happen occasionally, but since Oct it's like seconds after I open it. Every time I have to force quit the application (colour wheel). Even though I am starting with a "refreshed" version (holding ALT + clicking on the icon and selecting refresh) it still happens.

Any help or tips are very much appreciated, FF is my default browser and because of this I have to shift my workflow to Chrome, which I am not fan.

Tabs I usually have open:

  • Gmail (pinned)
  • Whatsapp (pinned)
  • Google Keep (pinned)
  • Google Calendar
  • Google Spreadsheets
  • Reddit
  • Kotaku (sometimes)
  • The Verge (sometimes)

What I already did:

  • Update it (I had initially the previous version)
  • Open it holding alt → Refresh Firefox
  • Restarting the OS
  • Uninstalling and reinstalling Firefox
  • Disabled hardware acceleration

Asked by turnaboutks 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

homepage

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the… (funda kabanzi)

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the browser it will load my previous session. I dont want to load my previous session, I want it to open my homepages every time. I have already unchecked "restore previous session" in the options. It only works if I close the firefox before turning off the computer. Just, please, tell me which option I should uncheck in about:config.

Asked by viniciusdelangelo 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I retrieve my saved logins from key4.db and login.json present in old firefox data folder

There was some problem in firefox browser and I tried trouble shooting and since, the issue was persisting, I decided to uninstall and reinstall the firefox. I also read … (funda kabanzi)

There was some problem in firefox browser and I tried trouble shooting and since, the issue was persisting, I decided to uninstall and reinstall the firefox. I also read that uninstalling and reinstalling the firefox would retrieve the saved logins. I proceeded and lost all saved logins of about 25 to 30 sensitive hard passwords. I browsed the help topics and found that i could retrieve the saved logins. I just searched for key4.db file and clicked on open file location in the properties menu. The result fetched me to old firefox data folder, which have both keydb and login json files. But I do not know, how to transfer the same to my No saved logins in the new firefox settings. Could someone help so that I could retrieve the hard passwords , which is very hard to remember thanks expecting

Asked by jrj 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

my data

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &........... is not coming or is not syncing please help me thanks … (funda kabanzi)

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &...........

is not coming or is not syncing  please help me 

thanks Adrian

Asked by Adrian 7 izinyanga ezidlule

Last reply by Seburo 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Search results text is overlapped

Whenever I do a search on Firefox the list of results have overlapped text. I've started it in safe mode which seems to work but then goes back to the usual issue even th… (funda kabanzi)

Whenever I do a search on Firefox the list of results have overlapped text. I've started it in safe mode which seems to work but then goes back to the usual issue even though I disable the plugins I'll include a screenshot below and I refreshed firefox

Asked by mikejguitars 7 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Sort Bookmarks

I want to sort bookmarks alphabetically by name that are in a folder. I hit sort, they rearrange perfectly. I close the window and they go right back to the way they were… (funda kabanzi)

I want to sort bookmarks alphabetically by name that are in a folder. I hit sort, they rearrange perfectly. I close the window and they go right back to the way they were.

Asked by Todd Gilbert 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to log in to Fifth Third Bank

I have used Firefox for years to log in to Fifth Third Bank. The last several months it has worked intermittently. The last 2 weeks it won't work at all. I have done all … (funda kabanzi)

I have used Firefox for years to log in to Fifth Third Bank. The last several months it has worked intermittently. The last 2 weeks it won't work at all. I have done all of the suggestions in Firefox help. Deleted cookies, Reset, Refreshed, etc. No success. I am able to log in using Chrome. The bank tells me that when I am using Firefox they do not see me trying to log in. They can see me immediately when I use Chrome. I am getting an error message number that is not helpful and an IP address that indicates it is tied to Comcast in my hometown. Help! I don't want to use Chrome!

Asked by wepage175 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Is My Browser Compromised?

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not… (funda kabanzi)

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not being managed by an organization. Is my browser compromised?

Asked by jclane64 7 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

app.later.com and A network error occured. Please try again.

I use Later for social media, but when I login I get A network error occurred. Please try again. This error does not show up on Google Chrome OR Safari. It is unique to … (funda kabanzi)

I use Later for social media, but when I login I get A network error occurred. Please try again. This error does not show up on Google Chrome OR Safari. It is unique to Firefox.

I have tried setting the Proxy to None network.dns.disableIPv6 is TRUE network.dns.disablePrefetch is TRUE network.dns.disablePrefetchFromHTTPS is TRUE


https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

Asked by Shoshana 7 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bank site login and device registration not working on Firefox, but works on Explorer browser.

Logging on to my bank web site is no longer possible with Firefox. It used to be, so I assume the bank's computer security protocols have changed. However, I can log o… (funda kabanzi)

Logging on to my bank web site is no longer possible with Firefox. It used to be, so I assume the bank's computer security protocols have changed. However, I can log on with the Microsoft Explorer browser - works every time! Moreover, in the past, when I could still log on with Firefox, I could never "register my device" for the bank site; it always gave me an error message. With the Explorer browser, I can register my device, with no error messages. I have tried all the suggestions in the Firefox help section: erased remembered history, erased all history, erased all cookies, erased cookie profile files. Nothing works.

Asked by emw_1000 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the… (funda kabanzi)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

Asked by domerono 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox has slow internet speed

Firefox (and Thunderbird) has become slow in recent days. I've used the Refresh option, removed all add-ons and it's still slow. The best Speed Test = 23Mbps. With Micro… (funda kabanzi)

Firefox (and Thunderbird) has become slow in recent days. I've used the Refresh option, removed all add-ons and it's still slow. The best Speed Test = 23Mbps. With Microsoft Edge = 116Mbps.

Asked by alan_horn 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox not Working with any Captcha for logins anymore!

Hi, Firefox stopped working with any Captcha for logins anymore! For multiple websites it just does not load the 'not a robot' or the image choices. I have tried the mult… (funda kabanzi)

Hi,

Firefox stopped working with any Captcha for logins anymore! For multiple websites it just does not load the 'not a robot' or the image choices. I have tried the multiple threads of people complaining, and none of the remedies work for me. So much time wasted. I really used to like Firefox, my go-to browser for years.

This is completely unacceptable that your new updates actually break peoples ability to login to websites. We should not have to trouble shoot a basic function that all other browsers can do without problem. Why am I wasting time on trying to fix your browser completely breaking..... simply not working anymore. Did you guys skip Q&A before deployment?

Is there a more stable version you can direct us to? thanks,

Asked by dtkelly72 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Add custom Search Shortcut to Firefox Home

I'm enjoying the feature of the pinned "Amazon Search" on Firefox Home – not just a shortcut to Amazon, but a shortcut with a blue magnifying glass that adds the "search … (funda kabanzi)

I'm enjoying the feature of the pinned "Amazon Search" on Firefox Home – not just a shortcut to Amazon, but a shortcut with a blue magnifying glass that adds the "search with Amazon" parameter to the main search bar and allows you to search Amazon.com without having to visit the site first. I was wondering if it's possible to add a custom shortcut for other search engines... for example, YouTube?

For reference, I have a custom search keyword established in Settings for YouTube – "@youtube". But I want to know how I can have that keyword pinned to my Home page, just like "@amazon" currently is.

Thanks in advance.

Asked by Matt 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Uninstalling update

I just installed the 'Mailcheck' version (mailcom_Firefox_Setup_64.exe)... Is there anyway to 'roll back' the update? Or do I have to uninstall and reinstall Firefox? … (funda kabanzi)

I just installed the 'Mailcheck' version (mailcom_Firefox_Setup_64.exe)... Is there anyway to 'roll back' the update? Or do I have to uninstall and reinstall Firefox?

Asked by MikeCarr1 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule