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  • Okugcinwe kunqolobane

Facebook can't access my microphone. Says it needs browser permission

I tried sending a friend of mine an audio message on FB messenger (in firefox 92, updated yesterday), on Windows 7. Facebook tells me it needs permission (see image). I… (funda kabanzi)

I tried sending a friend of mine an audio message on FB messenger (in firefox 92, updated yesterday), on Windows 7. Facebook tells me it needs permission (see image). I've tried everything I can find about this. The Firefox page-info permissions is now set to "ALLOW" although it was set to use default (ALWAYS ASK). It just doesn't work. In the regular settings for microphone, it will NOT ALLOW me to add the website and apparently, FB is NOT asking for permission, because the entire dialog is EMPTY.

Asked by George Grasmann 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Menu spacing on Firefox 92.0

Doing a search for this change provides hundreds of topics and thousands of folks complaining about the added spaces between menu items and no real solution. I found one … (funda kabanzi)

Doing a search for this change provides hundreds of topics and thousands of folks complaining about the added spaces between menu items and no real solution. I found one that entails making changes to the chrome file and proton, I tried this and it doesn't work for me and I shouldn't have to make changes to files in the first place. If anyone from the development team is listening, I know you had to satisfy those using touch screens, but how about making it easy for us to change the spacing a bit tighter. Many of us have lots of bookmarks and find we now have to scroll to find the ones at the bottom, then go to the top again to select "open in......". Could you add a simple toggle, "wide menu spacing or close menu spacing"? Anything that worked on version 89 or 90, does not work now. Please, this really is frustrating

Asked by ezdays 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

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Scrolling through bookmarks has slowed since update to 92.0

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead o… (funda kabanzi)

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

Asked by step46hen2 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (funda kabanzi)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 10 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

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92.0 Pretty much stopped 90% of my bookmarks

All was fine before I let Firefox install 92.0 64 on my win10 machine. I now get get to hardly any of my bookmarks that all worked before 92.0 was installed. I get thi… (funda kabanzi)

All was fine before I let Firefox install 92.0 64 on my win10 machine. I now get get to hardly any of my bookmarks that all worked before 92.0 was installed.

I get this message for example

Secure Connection Failed

An error occurred during a connection to flaglerlive.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


        • Well all of my bookmarks work on Chrome and Edge. Its only a FIREFOX problem since the last update, SO HOW do I fix it. ***

Asked by mav 10 izinyanga ezidlule

Last reply by Terry 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

PR end of file error

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrate… (funda kabanzi)

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrated with things like this. Its equally frustrating to have to wade thru the "fixes". I shouldnt have to do this. Brave is looking better and better

Asked by kridgerd 10 izinyanga ezidlule

Last reply by BenSawya 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

"Access Denied" error messages

On several websites (mostly financial websites and National Public Radio websites) I keep getting these error messages. Example: Access Denied You don't have permissio… (funda kabanzi)

On several websites (mostly financial websites and National Public Radio websites) I keep getting these error messages. Example:

Access Denied You don't have permission to access "http://www1.online.penfed.org/PenFedOnline/Forms/Security/LogonPassword.aspx" on this server.

Reference #18.14223517.1632679189.e95c39


I've tried some of the "solutions" on Firefox's help pages, but nothing helps. Starting Firefox in "Trouble-shooting mode" doesn't help, and some of the posted "solutions" don't even apply to the current version of Firefox.

Sometimes I have the same problem if I use Google Chrome, but the problem is worse with Firefox.

What's going on? How do I fix the problem?

Thanks in advance.

Asked by GuyDean 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Mouse cursor disappears when hovering certain content in applications like Balsamiq, Miro, Google Maps

Observed On Firefox 92.0 on WIndows 10 Steps to reproduce 1. I work on a Balsamiq wireframes, I hover a canva Behaviour The mouse cursor disappears Expected … (funda kabanzi)

    1. Observed On

Firefox 92.0 on WIndows 10

    1. Steps to reproduce

1. I work on a Balsamiq wireframes, I hover a canva

    1. Behaviour

The mouse cursor disappears

    1. Expected behaviour

It should be always visible

    1. Other info

Also noticed with Miro or Google Maps embedded Changing the browser fixed the issue

Asked by Julien 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Error NS_ERROR_NET_INADEQUATE_SECURITY on every page

Hi, I've been having issues with Firefox for some time now. Every page I got to throws a NS_ERROR_NET_INADEQUATE_SECURITY error. I cannot fix it by setting network.http.s… (funda kabanzi)

Hi, I've been having issues with Firefox for some time now. Every page I got to throws a NS_ERROR_NET_INADEQUATE_SECURITY error. I cannot fix it by setting network.http.spdy.enabled.http2 to false is because Firefox then starts crashing. In the past I've gone around the error by turning http2 off, but recently, first the developer edition, then after today's update to 91.0-0.1 of stable version Firefox crashes if I turn the feature off.

The developer Edition started throwing NS_ERROR_NET_INADEQUATE_SECURITY sometime in spring, then started crashing in June I think. The stable version followed soon as described above.

I am submitting this ticket from a beta version, which for some reason does not have this issue.

I thought it may be the Linux version of Eset, but removing it did not help. I cannot think of any other reason why am I getting those errors, but it seems I am alone because my colleagues don't seem to have this issue neither on macOS, nor Windows.

Asked by Polygon Unicorn 11 izinyanga ezidlule

Last reply by firefox1486 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox won't load some pages

I'm running High Sierra on my MAC version 10.13.6 and certain websites won't load. Some will go to the site but then never finish loading. Some will find it in a google s… (funda kabanzi)

I'm running High Sierra on my MAC version 10.13.6 and certain websites won't load. Some will go to the site but then never finish loading. Some will find it in a google search and when I click on it, it does nothing , no wheel nothing. I tried doing a return of a dress and the return link I was emailed wouldn't work. I signed in to Safari and no problem, all the sites that won't load on Firefox load on Safari. I tried clearing the cache and cookies, checked for malware, and updated Firefox. I have tried everything from all the help pages I can find with no luck still.

Asked by the4scribners 11 izinyanga ezidlule

Last reply by FredMcD 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Version 91.0.2

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be a… (funda kabanzi)

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be able to look at my entire saved entries, not scrolling thru because they are so far apart.

Asked by raj8 11 izinyanga ezidlule

Last reply by FredMcD 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

mouse cursor issues with Google Maps

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anyt… (funda kabanzi)

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anything on a map. This problem seems to have started out of the blue yesterday (September 10, 2021). I made no changes to anything that I am aware of. This problem does not happen on any other browser page, or any other application on my PC. Just Google maps through Firefox. I tried Google Chrome and the cursor worked fine.

Asked by schneidm 11 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Page won't hard refresh

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old prof… (funda kabanzi)

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old profile picture and won't show the data that was gone when that version excisted.

I've tried shift + refresh, I've tried deleting firefox, roll back firefox, the only thing I can't seem to do is delete everything in firefox and then log in at new to see if that fixes the problem. Not sure if it's a tool or if I have to go manually into the folders to do that, but I got a lot of info on here so was hoping that would be the last possible solution.

Asked by Anki86 10 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (funda kabanzi)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Increasing number of sites will not work with Firefox

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to r… (funda kabanzi)

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to reply to an email on the main Ebay site it also had the same problem. I also tried to log in to Lazada and that is also corrupted. Its getting to the point I will have to stop using Firefox. Any suggestions.

Asked by michaelcannon1 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Maximum number of bookmarks when syncing?

Is there a maximum number of bookmarks that can be synchronised? In the past (I don't know exactly when) there was a limit of about 5000 bookmarks. I have the impression … (funda kabanzi)

Is there a maximum number of bookmarks that can be synchronised? In the past (I don't know exactly when) there was a limit of about 5000 bookmarks. I have the impression that this limit has now been dropped and all bookmarks are synchronised. Is that right?

Greetings from Austria, Gerhard

Asked by G.H. 10 izinyanga ezidlule

Last reply by Bithiah 10 izinyanga ezidlule

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Spell Check Not Working

layout.spellcheckDefault is set to 1 The "check your spelling as you type" check box is checked. I have an English (GB) language pack add on installed. When I left right … (funda kabanzi)

layout.spellcheckDefault is set to 1 The "check your spelling as you type" check box is checked. I have an English (GB) language pack add on installed. When I left right click in a multiline text entry box, there's no option to select languages.

Asked by eugbug1 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (funda kabanzi)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 10 izinyanga ezidlule

Last reply by Vioniel.X 8 izinyanga ezidlule