Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred… (funda kabanzi)

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT error message.

Then I tried to change these settings https://support.mozilla.org/en-US/questions/1222439 but won't help.

Asked by KVM 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Backup and Import of Bookmarks in Firefox

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive.… (funda kabanzi)

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive. The new file shows up. And I import my newly backed up bookmarks. I get the usual warning.... this will overwite etc...... I import.... I get a load of rubbish. This was how I always moved my most current bookmarks between computers. Something has changed in Firefox. Any explanation and help is appreciated. Thanks. [email]@yahoo.com

Asked by johnn277 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). Wha… (funda kabanzi)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

how do I set firefox to NOT default all desktop icons the firefox symbol/icon, where the websites use their own icons

How to I change firefox to NOT put their default desktop icon on all the shortcut/desktop icons. let the web site use their own icon on my desktop. I do not want to chan… (funda kabanzi)

How to I change firefox to NOT put their default desktop icon on all the shortcut/desktop icons. let the web site use their own icon on my desktop.

I do not want to change to ones listed in browsing icons,generic.

Sites Like facebook youtube etc.

Thanks Rob

Asked by rstringer3 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

theme issue

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.… (funda kabanzi)

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.

Asked by blueknitter 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I get off of the beta channel?

I have two versions of Firefox installed on my work PC, the regular one for my everyday browsing and the Developer's Edition for my work with the regular one being my def… (funda kabanzi)

I have two versions of Firefox installed on my work PC, the regular one for my everyday browsing and the Developer's Edition for my work with the regular one being my default browser. For some reason, through no effort on my part, I ended up on the beta channel for the regular browser.

That was OK until the latest beta (version 90) started showing an extremely annoying bug. On a daily basis, on average, it will stop loading pages for no reason. For that reason, I'd like to get off of the beta channel and get back to using the release version. Would uninstalling the beta version and installing the release version do that for me? Or will I somehow end up back on the beta channel and get upgraded to the beta version again? (If I do have to uninstall the beta and install the release, I want to keep all of the settings, bookmarks, plugins, etc. that I have in that browser. I have the Dev Edition browser set up to never sync, so it has a different set of settings, etc., which I don't want carried over to the other browser.)

Asked by rholstein 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (funda kabanzi)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Asked by buggasep17 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

when i open my website on localhost its show The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a wa… (funda kabanzi)

when i open my website on localhost its show The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

and there is no option of preparence option in three bar right side

Asked by sgsharma94 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

I want to delete F-FEMJOY nude female photos from my Firefox browsing options. How do I do it?

F-FEMJOY Free Galleries of nude younger women photos is not my thing. How can I delete this website from my Firefox-Mozilla browser options? Thank you. E. Nelson, Canada… (funda kabanzi)

F-FEMJOY Free Galleries of nude younger women photos is not my thing. How can I delete this website from my Firefox-Mozilla browser options? Thank you. E. Nelson, Canada.

Asked by erichemming2 1 unyaka odlule

Last reply by Coat 1 unyaka odlule

  • Okugcinwe kunqolobane

Change color of blank page

If I set my home page to "blank" in Firefox settings, it defaults to a blank white page. How do I change the color of this page? Setting background color in the "appear… (funda kabanzi)

If I set my home page to "blank" in Firefox settings, it defaults to a blank white page. How do I change the color of this page?

Setting background color in the "appearance" section has no effect for me.

I'm on linux if it matters.

Asked by 24michaelpartridge 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Facebook Container

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here? This site c… (funda kabanzi)

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here?

This site can share your email address with Facebook, which allows Facebook to track you. Use a service like Firefox Relay to hide your real email address."

How do I get rid of this icon/service for Firefox Relay? It stops some people from signing up for my newsletter.

I do not display social media icons and do not offer social media sharing options except for a Pin It button for Pinterest on my website: https://www.scrapish.com/.

Asked by epps81 1 unyaka odlule

Last reply by wakjiraadula6158 1 unyaka odlule

  • Okugcinwe kunqolobane

Restoring bookmarks

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have be… (funda kabanzi)

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have been saved (22 items). What to do in this situation? Thanks.

Asked by gripfast 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

SSL_ERROR_NO_CYPHER_OVERLAP when trying to visit my own website

Whenever I visit my [[website|https://alotofyoumaybeaskingwhyareyouavirginisaytothemiampoggersgfisnot.international/]] I get an error saying Cannot communicate securely w… (funda kabanzi)

Whenever I visit my [[website|https://alotofyoumaybeaskingwhyareyouavirginisaytothemiampoggersgfisnot.international/]] I get an error saying Cannot communicate securely with peer: no common encryption algorithm(s). And the error code is SSL_ERROR_NO_CYPHER_OVERLAP. I am running Firefox 90.0.2 on Windows 10. The website is hosted on a nginx vps and I am using Cloudflare for SSL. On cloudflare I am using a single A record to the IP of my VPS and I have enabled proxy. SSL/TLS encryption mode is Flexible.

Asked by ibbysaleemi 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox blank screen

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firef… (funda kabanzi)

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

Asked by Meenakshi A 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

My Firefox screen is gigantic! Please help!

Dear Mozilla and my fellow Firefox users, I was browsing Firefox like normal, only an hour ago. I had added in a few new extensions, reloaded the page, and while on Amazo… (funda kabanzi)

Dear Mozilla and my fellow Firefox users, I was browsing Firefox like normal, only an hour ago. I had added in a few new extensions, reloaded the page, and while on Amazon, I noticed the screen was much larger. Parts of the page got cut off like where I would choose a category over in the left hand edge of the screen. I had also noticed the font looked significantly larger and areas on the toolbar like the area to enter a url and the search box next to it also look off. I had looked in the community message board and saw others having this issue after Firefox apparently upgraded to version 90. The large layout and chopped off left side are really throwing me off. I am using a Windows 10 64bit laptop. Is there any fix for this? Sincerely, Stacy Byers (aka rocknrollchick5)

Asked by rocknrollchick5 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule