Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Web Developer Tools

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to c… (funda kabanzi)

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

Asked by jeremy.boetger 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (funda kabanzi)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Asked by Heckle Spackle & Hyde 2 iminyaka edlule

Last reply by saull28 1 unyaka odlule

  • Okugcinwe kunqolobane

Location Sharing not working

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually a… (funda kabanzi)

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Asked by jordan17 2 iminyaka edlule

Last reply by jjanderson403 1 unyaka odlule

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Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (funda kabanzi)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 2 iminyaka edlule

Last reply by dh888 1 unyaka odlule

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Voice Input Not Supported

Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I w… (funda kabanzi)

Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I want to say on Google Translate, & I can't talk in voice chats on Discord (random examples). It always says that voice input is not supported. May I know why your browser doesn't support voice input?

Asked by Cookie 2 iminyaka edlule

Last reply by carolclark12 1 unyaka odlule

  • Okugcinwe kunqolobane

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in… (funda kabanzi)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by dqeswn@gmail.com 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is being updated by another instance

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another insta… (funda kabanzi)

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob

Asked by buy 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

need to change my email but do not have access to old email

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old em… (funda kabanzi)

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Asked by sacredspirit 2 iminyaka edlule

Last reply by spipes1 1 unyaka odlule

  • Okugcinwe kunqolobane

MacOS: Change the Shortcut for Next and Previous Tab

Hi, I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac… (funda kabanzi)

Hi,

I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac's.

We like to use CMD+[CTRL/SHIFT]+Left/Right. If there would a menu item for the two operations then it's quite easily do do via keyboard settings. But as that has been removed we're stuck with something which doesn't really work on notebook as there aren't any PGUP/PGDOWN keys ....

Please make it programmable or add the "Next Tab..." and "Previous Tab..." back to the Window menu.

Cheers.

Asked by casperghst42 2 iminyaka edlule

Last reply by tjptaka 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't add bookmarks

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks … (funda kabanzi)

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks that i saved it won't direct me to page. Now even worse, the bookmark function doesn't work at all. I tried restore all my settings and redownloaded firefox three times, it's always the same problem. Also the history function doesn't store my current browsing history at all. I 100% sure I didn't change anything at the privacy section.

Asked by xchristina5945 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Ad Blocker ad blocker in menu bar and cannot be removed

Hello, In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block. This supposed ad blocker is not blocking ads and cannot be uninsta… (funda kabanzi)

Hello,

In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block.

This supposed ad blocker is not blocking ads and cannot be uninstalled; it does not show up as an extension or add-on.

I also interferes with other ad blockers like Ad Block, so I had to uninstall the latter

The symbol for this Ad Blocker in the menu/toolbar at the top is a shadowed, almost invisible, backward hand, the mirror opposite of the hand symbol Ad Block uses as its insignia.

I cannot find any information about this Ad Blocker ad blocker online.

Does anyone know about it and how to get rid of it?

Also - I've run three version of anti-malware software and none found it or got rid of it.

Thank you

Asked by tvhodony 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Copying from clipboard - pasting twice!

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice. Other webmails are OK… (funda kabanzi)

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.

Other webmails are OK in FF, such as Gmail in Google Chrome.

Asked by SpeedyKepke 2 iminyaka edlule

Last reply by sjboedecker 1 unyaka odlule

  • Okugcinwe kunqolobane

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (funda kabanzi)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (funda kabanzi)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (funda kabanzi)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar 2 iminyaka edlule

Last reply by Qboy61 1 unyaka odlule

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Authenticator

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning Q… (funda kabanzi)

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Asked by PetrSP7 2 iminyaka edlule

Last reply by TyDraniu 1 unyaka odlule

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RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (funda kabanzi)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 2 iminyaka edlule

Last reply by oskars.grauzis 1 unyaka odlule

  • Okugcinwe kunqolobane

Broken Dowloads

Hi, I was downloading a few videos last night and the last one seemed to get stuck. Completely done, .part was gone but would not finish. I could not pause it either. Lef… (funda kabanzi)

Hi, I was downloading a few videos last night and the last one seemed to get stuck. Completely done, .part was gone but would not finish. I could not pause it either. Left in the downloads as "unknown time left". Downloading it again finished with no problem but was left with a file I could not delete. I tried downloading a couple other things and they too got stuck. I used an addon download manager that removed them from Firefox's download progress but could not delete them. I tried using cmd to delete them and had no luck being able to delete them that way. So I am stuck with 1 at "unknown time", 1 file at .98 gb, 2 files with 0 bytes and 3 .part that I cannot remove.

Edit: Restarting let me delete them. I'm just worried as to why they wouldn't finish now

Asked by Cmc 11 izinyanga ezidlule

Last reply by Dropa 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the… (funda kabanzi)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 2 iminyaka edlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Namea window

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named w… (funda kabanzi)

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named window. Many thanks Frank

Asked by frank186 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule