Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (funda kabanzi)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (funda kabanzi)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (funda kabanzi)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 1 unyaka odlule

Last reply by schnrl 1 unyaka odlule

  • Okugcinwe kunqolobane

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (funda kabanzi)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (funda kabanzi)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and C… (funda kabanzi)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Asked by Falcon9 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

FireFox portable mode needed

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way. Now when I say porta… (funda kabanzi)

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way.

Now when I say portable mode what I mean is that the Firefox EXE runs from the folder it's in, using profiles that generated and exist in that same folder and NOT in the user profile. This functionality is needed not just for easy portability, but also for easy migrations from one system to another or one installation of OS to another.

While the portability mode should be exclusive to the platform FireFox is being used on(IE Windows vs Linux, etc), it should be seamless transition otherwise.

Before anyone chimes in and says this is not possible, please don't waste your time. Forks of FF have been doing so nearly effortlessly for more than a decade while maintaining perfectly functionally and security with the same usability.

So Devs, can you please make this happen? We the public would ever so grateful.

Additionally, can we get some fine grained controls over the appearance of UI elements?

This double spacing nonsense is irritating.

Then there is the Extension Icons labels. They've been gone for a while and they need to return, or at least an option to enable them if we wish.

Next we have the "Home page and new windows" option in settings. Those two options should not be combined. When I open a new instance of FF, I would like to open a blank page. I don't want any navigation happening until I click something or type in an address. I expect FF to sit and wait for my input. Then when I click the "Home" icon button does it go to my define home page.

Next problem we have is the auto update feature. This seems to have become an incredibly nasty feature and behavior. For example, I recently updated to Windows 11. After migrating my previous install of FF to it, it swiftly and without ANY warning or user prompt at all updated itself from 78.15.0esr to 91.3. This was NOT desired So how about to folks show respect to us users by ASKING if we want to upgrade! Had a prompt appeared I would have swiftly canceled. Updates should ALWAYS be at the choice and involvement of the user, not at your whim. I had to spend 40minutes manually backtracking and recopying, which was unpleasant.

Please note that while my above statements have had some negativity to them, I am a ardent supporter of Mozilla and will continue to be. These above points are that of increasing frustration. I am of the school of thought that we the users should have complete and fine-grain controls over every aspect of how our browser operates, whether it be UI elements or nitty-gritty functionality.

I look forward to responses by members of the dev team.

Thank You, Lex

Asked by lexluthermiester 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (funda kabanzi)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Asked by Magnus 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (funda kabanzi)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I want to set my own zoom levels - like I used to be able to !!!

Is there anyway to set my own zoom levels, like we used to be able to, you know, like 10 years ago? I used to have my own zoom levels that went up 10% all the way to 300%… (funda kabanzi)

Is there anyway to set my own zoom levels, like we used to be able to, you know, like 10 years ago?

I used to have my own zoom levels that went up 10% all the way to 300%, then started 25% intervals.

For example, my levels from 100% to 200% looked like this: 100%, 110%, 120%, 130%, 140%, 150%, 160%, 170%, 180%, 190%, 200%.

So, is there any way to do this now?

Asked by mozilla171 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I turn OFF FireFox as Default Browser

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked… (funda kabanzi)

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked itself in as the default browser... Since I am unable to modify that condition, is my only recourse to uninstall FireFox? Or, am I missing some secret handshake?

Asked by Shucks 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

How to edit search engine url?

I'd like to add search engines to my list, without having to find addons or extensions. This used to be possible in older version of firefox by editing one of the .json/.… (funda kabanzi)

I'd like to add search engines to my list, without having to find addons or extensions. This used to be possible in older version of firefox by editing one of the .json/.xml files but now doesn't seem to be the case.

If this isn't possible, is there a way to modify the firefox source to allow this? I hate to say it, but it's this sort of feature removal/deprecation that is slowly turning me away from firefox. It'd be really nice to have it back.

Asked by Surveychicken 1 unyaka odlule

Last reply by Wes 1 unyaka odlule

  • Okugcinwe kunqolobane

prevent showing saved password

Firefox has an option where you can see and copy saved passwords. is there any chance that i can block this or hide it. just a way that i can prevent people from seeing m… (funda kabanzi)

Firefox has an option where you can see and copy saved passwords. is there any chance that i can block this or hide it. just a way that i can prevent people from seeing my saved passwords. thank you.

Asked by maaizikhalil 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Reverting to a specific version of Firefox browser?

The last fully compatible version I could use was 78.6.1 ESR. I know I need a new profile to go backwards but I can't find the specific file. I can see the version I wou… (funda kabanzi)

The last fully compatible version I could use was 78.6.1 ESR. I know I need a new profile to go backwards but I can't find the specific file. I can see the version I would like in a directory but don't know how to download/install it. Thank you all:)

Have 2011 Mac which won't support newer OS updates.

Asked by meganhopeross 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Widevine CDM Plug-in Crash / Firefox

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new… (funda kabanzi)

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new update might be incompatible with my Firefox 78.10.Oesr / or my OSX 10.9.5 but I'm not sure. I'm not a mac savvy person but I'm always ready to learn. Any help would be appreciated!

Asked by aaronmooreellis 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 88.01 - Update Not Sticking

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This u… (funda kabanzi)

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen.

How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update".

See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date.

If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/

Asked by hatetmp+n23d1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Sessions API not working/recognized in Browser Toolbox?

I'm trying to develop a simple addon using the Sessions API, so I wanted to play around a bit with the JS in the Browser Toolbox first. I have set devtools.chrome.enable… (funda kabanzi)

I'm trying to develop a simple addon using the Sessions API, so I wanted to play around a bit with the JS in the Browser Toolbox first. I have set devtools.chrome.enabled to true and pressed Ctrl+Shift+J to open the browser console. I'm able to run some JS (example: console.log("Hello world!") works as expected), but when I try to run something like sessions.getRecentlyClosed(), I get the following error message:

 Uncaught ReferenceError: sessions is not defined
    <anonymous> debugger eval code:1
    getEvalResult resource://devtools/server/actors/webconsole/eval-with-debugger.js:243
    evalWithDebugger resource://devtools/server/actors/webconsole/eval-with-debugger.js:167
    evaluateJS resource://devtools/server/actors/webconsole.js:1119
    evaluateJSAsync resource://devtools/server/actors/webconsole.js:1011
    makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103


I tried browser.sessions.getRecentlyClosed() with the same error message about "browser.sessions" not being defined. Anyone know why this is happening and how to fix it, or how to correctly import the Sessions API if that's what's needed?

Thanks!

Asked by fiffox 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

is there a way to search the bugzilla database for strings?

I would like to search the bugzilla database for known issues. While there is a builtin search tool, that does not work: if I search for a string and limit the search to… (funda kabanzi)

I would like to search the bugzilla database for known issues.

While there is a builtin search tool, that does not work: if I search for a string and limit the search to one specific bug where I know it contains the string, then that bug is reported. Doing the same search over all bugs, it (takes long and then) reports that no bug at all contains the string - not even the one where I know it contains the string.

So this search tool is proven defective and cannot be used. What alternatives are there?

Asked by pmc1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't switch off private browsing

Hi, I updated Firefox to the latest version (confirmed). Now whatever I try, it does nothing but private browsing even if I open a new window. Can't find any box to tick … (funda kabanzi)

Hi, I updated Firefox to the latest version (confirmed). Now whatever I try, it does nothing but private browsing even if I open a new window. Can't find any box to tick in the settings, preferences whatsoever to get it back to normal. Any ideas? Thanks a lot, Jurgen

Asked by mac6500 1 unyaka odlule

Last reply by juergen.schaefer7 1 unyaka odlule

  • Okugcinwe kunqolobane

Website no longer supporting FIrefox access

Firefox update (about 4 weeks ago?) resulted in losing access to various accounts eg: bank, health care provider. Forced to use Chrome (blech!) Websites now state that … (funda kabanzi)

Firefox update (about 4 weeks ago?) resulted in losing access to various accounts eg: bank, health care provider. Forced to use Chrome (blech!) Websites now state that I'm using an "unsupported browser". Have contacted host sites and they are unresponsive and/or unable to provide solution. Can still access bank etc from Android phone but forced to use other browsers from MacBook Pro.

Thank you for your assistance!

Asked by meganhopeross 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule