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I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need… (funda kabanzi)

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need my bookmarks, GOD PLEASE.

Asked by denielt 5 izinyanga ezidlule

Last reply by gwh74137 1 inyanga edlule

How can I keep Whatsapp.web connected even when I close Firefox?

I am using the currect version of FF, 71 or 70. something, not sure but I just updated. I use Whatsapp.web to chat when on my PC. I have no trouble connecting to Whatsapp… (funda kabanzi)

I am using the currect version of FF, 71 or 70. something, not sure but I just updated. I use Whatsapp.web to chat when on my PC. I have no trouble connecting to Whatsapp.web using my Iphone and Firefox. However, EVERY time that FF closes, for a restart, or simply when I make a mistake and accidentally close the browser, the connection to Whatsapp.web is apparently broken. I say apparently because on the Iphone, it sontinues to list Windows 10 as an active device using the web app. When I used Microsoft Edge, once I scanned the QR code and connected, I would STAY connected, even overnight after I had shut down the PC. I am wondering if there are certain privacy or security settings which are preventing Whatsapp from staying connected when the FF browser closes. I also remember that a couple of years ago, when I was using FF in the 40s versions, maybe, Whatsapp also stayed connected. Just a note: the reason this is sort of a problem for me is that I am blind, and I use certain visual accessibility settings on Windows and FF that do not allow the Whatsapp QR to be scanned; so I have to change the entirevisual setting of my PC, scan the code, then restore the entire visual setting. Any ideas how to keep Whatsapp.web connected always, or at least as long as I don't end my Windows session?

Asked by Doug 5 izinyanga ezidlule

Last reply by crankygoat 5 izinyanga ezidlule

PR_END_OF_FILE_ERROR

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass instal… (funda kabanzi)

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass installed. I've rearranged the toolbar to my own preferences.

Resetting undoes most of my settings. There is a "TRY AGAIN" button that circumvents the issue. This is very annoying.

ALONE of all the Browsers I have (FIREFOX 72.0.2, CHROME 79.0.3945.130, INTERNET EXPLORER 11.592.18362,0, and EDGE 44.18362.449.0), FireFox fails to access this web-site. Something's wrong with FireFox?

Asked by wlpeavy1 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

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Firefox Developer Edition 72.0b1 (64-bit) not working with any streaming sites (except YouTube)

I have been trying - without success - to stream netflix, hulu, hbo go and disney plus using Firefox Developer edition for the last several months. Each time I go to Net… (funda kabanzi)

I have been trying - without success - to stream netflix, hulu, hbo go and disney plus using Firefox Developer edition for the last several months. Each time I go to Netflix it tells me the widevine CDM plugin crashes.

I get various errors while trying to view any videos on Netflix, including "your network does not support streaming" - which I know to be false due to the two ROKU devices on two separate TVs in the house, my PS4 and Chrome all functioning properly on my machine.

On disney plus I see Error 83 - and have attached a few screen shots.

I went to the Shaka Player Demo (as referenced in another ticket) and it also crashed with the following error: Shaka Error MEDIA.VIDEO_ERROR (3,,NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - void __cdecl mozilla::gmp::ChromiumCDMParent::Shutdown(void): ChromiumCDMParent is shutdown)

I have reset firefox - made sure it's updated to the latest version, unchecked and rechecked the DRM checkbox, erased all and created new profiles several times. downloaded (manually) the widevine latest CDM version (according to firefox) and placed fully downloaded versions of the dll files into the proper directory.

I am still getting errors.

I would prefer to use Firefox if at all possible, as I appreciate the tracking protections it affords. I have also - on a trial basis - excepted Disney Plus tracking protections and content restrictions (autoplay allow, all tracking protections off) and I have no extensions running save my 1password extension.

Thank you for any help you can provide.

Asked by rknield 7 izinyanga ezidlule

Last reply by rknield 7 izinyanga ezidlule

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Problems with firefox, tabs and history

My firefox just started having problems. I cannot open tabs after I close them by mistake. When i open a new tab, it is a blank page, not my last website, and i checked… (funda kabanzi)

My firefox just started having problems. I cannot open tabs after I close them by mistake. When i open a new tab, it is a blank page, not my last website, and i checked my settings, and it hasn't changed. All of my history disappeared, and no new history ever appears. All my autofills are gone, and no matter how much I try to change the settings, nothing helps. This is very annoying. Oh, also, some websites won't load completely. What can I do, I'm about to switch to Crome...

Asked by German 7 izinyanga ezidlule

Last reply by jscher2000 7 izinyanga ezidlule

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Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (funda kabanzi)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 7 izinyanga ezidlule

Last reply by kris.sor 1 inyanga edlule

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cannot debug addon

Hi, Thanks to Mozilla for continuing to develop such a clean browser, with movies made of GIF instead of much larger files. So we have developed an extension or add-on fo… (funda kabanzi)

Hi,

Thanks to Mozilla for continuing to develop such a clean browser, with movies made of GIF instead of much larger files.

So we have developed an extension or add-on for many years using the same method. But recently ( maybe I forgot ), with a new developer profile, I am unable to edit any files because the .xpi extension in the extensions folder, is compressed and cannot be navigated in a file Explorer.

In the past, I just install the extension and change the file extension from .xpi to .zip, and then extract into a folder with the same name. Then delete the .xpi/.zip folder, and the new folder acts as a pointer for the same instance of installation. And I can just modify the files in that folder usually and I don't need to restart the browser to see the changes. But lately I cannot do this.

What is the best way to debug the add-on with the least number of steps?

Thanks,

Josh

Asked by admin101 7 izinyanga ezidlule

Answered by jscher2000 7 izinyanga ezidlule

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Incorrect fallback fonts on Linux

I have explained the issue on stack exchange, please take a look at this link: https://unix.stackexchange.com/questions/557237/firefox-fallback-font It is a clean install… (funda kabanzi)

I have explained the issue on stack exchange, please take a look at this link: https://unix.stackexchange.com/questions/557237/firefox-fallback-font

It is a clean install, no userChrome etc., all settings are default

Asked by Peter 6 izinyanga ezidlule

Last reply by Peter 6 izinyanga ezidlule

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Restore "one tab" data lost during refresh

My Firefox Developer edition was running really slow so I did a refresh not knowing all my extensions would be deleted. I use "One Tab" extension has A TON of links I nee… (funda kabanzi)

My Firefox Developer edition was running really slow so I did a refresh not knowing all my extensions would be deleted. I use "One Tab" extension has A TON of links I need to restore. I do have the folder "old firefox data" folder and see something was saved for that extension. How do I restore that file and all my data?

Asked by patrice.tvnewsgal 6 izinyanga ezidlule

Last reply by paul 3 izinyanga ezidlule

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I can't change mozilla account password - "Unexpected error" in console.

When I try to change my mozilla account password through accounts.mozilla.com nothing happens, but a console error appears ("Unxpected error"). … (funda kabanzi)

When I try to change my mozilla account password through accounts.mozilla.com nothing happens, but a console error appears ("Unxpected error").

Asked by guardspirit 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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Sometimes my whole computer becomes unresponsive when I browse netflix.

So this has happened me a number of times. When I browse netflix first Firefox becomes unresponsive I cannot navigate through it. Then after 5 to 10 seconds my whole comp… (funda kabanzi)

So this has happened me a number of times. When I browse netflix first Firefox becomes unresponsive I cannot navigate through it. Then after 5 to 10 seconds my whole computer becomes unresponsive, I even cannot open task manager to kill any processes or restart the computer. Also when I force a restart from power button when I reopen Firefox it does not generate any bug reports. What I want to learn is how I can gather some additional information for this and feed to Mozilla support since I have nothing, I cannot even get a screenshot. I was not able to find a recent similar problem.

Asked by umutbesikci 6 izinyanga ezidlule

Last reply by the-edmeister 6 izinyanga ezidlule

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Full screen video is cropped

Recently our HTPC had a video issue and it was resolved by changing the HDMI cable. Oddly, this was the catalyst for a Full screen video issue we now have with Firefox (E… (funda kabanzi)

Recently our HTPC had a video issue and it was resolved by changing the HDMI cable. Oddly, this was the catalyst for a Full screen video issue we now have with Firefox (Edge and Chrome work okay). Whenever full screen video is initiated (Plex, TED Talk, YouTUBE, etc), it initially for about 0.5 a second looks fine, then "zooms in" or crops the image so that that we only see the upper left portion of the video in full screen. I have tried replacing the Amplifier (before I realized it was only firefox), reinstalling Firefox, updating our video drivers, and have completely replaced all HDMI cables. Please, if someone could offer a suggestion. I can't figure out what's going on here.

Asked by marcbridger 6 izinyanga ezidlule

Answered by marcbridger 6 izinyanga ezidlule

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Cannot open profle in regular version after updating Developer version?

Hello, I have both the regular version of Firefox and the developer version installed and three profiles--one set to open in regular and two in developer. I installed the… (funda kabanzi)

Hello, I have both the regular version of Firefox and the developer version installed and three profiles--one set to open in regular and two in developer. I installed the recent update in the developer version and when attempt to open the regular version, there is a message about having an older version of Firefox installed and corrupt bookmarks and to create a new profile. I don't understand. If I open a new profile, Firefox is up to date; and I can open the regular profile in the developer version through about:profiles. How can I get the profile to open again in the regular version of Firefox? I read the article about downgrading to an older version and losing bookmarks, but I didn't downgrade versions or installations. Thank you.

Asked by Gary 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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Crash after using FUS (Fast User Switch)

A recent upgrade introduced a regression for me: FF crashes as soon as I use FUS to switch to another user account or even to the login screen. This is on Mac OS X 10.9.… (funda kabanzi)

A recent upgrade introduced a regression for me: FF crashes as soon as I use FUS to switch to another user account or even to the login screen.

This is on Mac OS X 10.9.5 (old but stable and I need to stick to it until further notice), I have an external screen which is also the main screen (has the menubar).

I haven't yet figured out how to get access to the stack backtraces (before or after submitting) but it looks like FF is trying to access some resource that gets invalidated when FUS triggers. It's the only application I've ever seen that cannot survive a FUS trip...

Can anyone reproduce this?

Asked by RJVB 6 izinyanga ezidlule

Answered by FredMcD 6 izinyanga ezidlule

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How to grant permanent access to Microphone granted from within an iFrame without being asked for permission everytime?

When I use my Microphone from within an iFrame, I don't have the permanent option. In Chrome it is possible though, and even when loading the Page, which containing the i… (funda kabanzi)

When I use my Microphone from within an iFrame, I don't have the permanent option. In Chrome it is possible though, and even when loading the Page, which containing the iFrame is loaded twice, the Permission granted for my Microphone is saved permanently. In Firefox, this is different. The Permission granted for the content inside the iFrame is only temporarily, and I don't have the option to give it a permanent Permission. If I launch the content of the iFrame as a standalone website, it is giving me the option to permanently allow this Permission though.

Is there any workaround or can you give me any Hint?

Asked by Martin 6 izinyanga ezidlule

Answered by jscher2000 6 izinyanga ezidlule

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noticing a screenshot like animation

Basically, after a website has finished loading, there seems to be a screenshot taken by firefox. I've uploaded a couple of videos an resumed all in a Reddit post that I'… (funda kabanzi)

Basically, after a website has finished loading, there seems to be a screenshot taken by firefox. I've uploaded a couple of videos an resumed all in a Reddit post that I'll appreciate you take a look at:

https://www.reddit.com/r/firefox/comments/ebpbtq/firefox_seems_to_be_taking_screenshots_every_few/

Asked by Miguel Aware 6 izinyanga ezidlule

Last reply by Miguel Aware 6 izinyanga ezidlule

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I forgot my master password and cannot reset it.

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the art… (funda kabanzi)

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

Asked by ExTeeP 6 izinyanga ezidlule

Answered by Chris Ilias 6 izinyanga ezidlule

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Firefox using lot of private memory but working set memory is normal

Sorry for my English. I'm using Firefox 72.0b11 (using 71.0 before, same issue). When I open Firefox and do noting, The Firefox memory usage is slow rising. In Process Ex… (funda kabanzi)

Sorry for my English.

I'm using Firefox 72.0b11 (using 71.0 before, same issue).

When I open Firefox and do noting, The Firefox memory usage is slow rising.

In Process Explorer, The firefox.exe Working Set memory using looks normal,But Private bytes memory usage is too much. (Please see attach screenshot)

I try using about:memory to figure out what's happen, But I can't find problem.

Here is memory-report.json.gz from about:memory , Is any idea can definite why using lot of private memory?

http://www.mediafire.com/file/vgmt2hs0catu0pp/memory-report.json.gz/file

Thank you.

Asked by oshirisu.red 6 izinyanga ezidlule

Answered by oshirisu.red 6 izinyanga ezidlule

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Is There a Fix for The Missing Firefox Titlebar for Windows 7-64 ?

There seems to be no answer posted REGARDING WINDOWS 7-64bit MISSING TITLEBAR. I just updated FF to v 72.0 - still no fix for the titlebar. Could someone direct me to a f… (funda kabanzi)

There seems to be no answer posted REGARDING WINDOWS 7-64bit MISSING TITLEBAR.

I just updated FF to v 72.0 - still no fix for the titlebar.

Could someone direct me to a fix (if there is one yet) FOR WINDOWS 7-64.)

THANKS

Asked by Doug 6 izinyanga ezidlule

Last reply by Doug 6 izinyanga ezidlule