Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox not functioning right

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install Now the issue is and has been is I load Firefox and sometimes I c… (funda kabanzi)

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install

Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there.

Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :)

What are your suggestions?


Thanks, Natalie

Asked by Starzcast 1 unyaka odlule

Last reply by Pj 1 unyaka odlule

  • Okugcinwe kunqolobane

updated from 57 to 63 No longer able to view live Youtube videos

I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video format… (funda kabanzi)

I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video formats available

I blew away all addons. I turned off Use Hardware acceleration. I installed Flash Player.

No luck. Help

Asked by G_Eak 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Constant tab crashes nearly 100+ times per day

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone. For Hardware Acceleration, I've tried to disable and enable and disab… (funda kabanzi)

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.

For Hardware Acceleration, I've tried to disable and enable and disable it again with no change. I tried to read around and turned on "Prevent accessibility services from accessing your browser" as well, hearing that some people have tried that with results. I do not have an actively scanning antivirus running, nor firewall. I had this issue before the upgrade to Quantum. I did a completely clean upgrade in hopes of fixing it, and I'm still having issues. Daily. It's been ongoing for several months at this point.

Here's some of the IDs of the last reports: 10 each. Unsubmitted reports:

Report ID Date Crashed b6625188-e622-45fe-b582-d780f2a81e7e 11/9/2018 9:01 PM dce783b7-c0e5-444f-81b8-5bb2f7ae37d9 11/9/2018 9:00 PM 532b7140-f5a0-4097-b2b5-5497491650b2 11/9/2018 8:45 PM 4c92c9b3-9222-4dee-a803-efadb219554c 11/9/2018 8:45 PM d1384f03-4431-45b4-afc8-319dd970c9e0 11/9/2018 8:45 PM b8ce633e-7c89-4bb3-bf34-10bb3c0e7e13 11/9/2018 8:45 PM ca4e1cdc-5883-4f7e-a350-783ba3235769 11/9/2018 8:45 PM f1f0aa76-d462-4c13-a648-49ec3de7d532 11/9/2018 8:45 PM e91459b3-7a13-476c-a99d-3b485c81cf22 11/9/2018 8:45 PM 15fd5607-0adc-4e82-92a5-93f03fa04c8f 11/9/2018 8:45 PM


Submitted reports: Submitted Crash Reports Report ID Date Submitted bp-fdd62174-372d-40e5-be7b-f01140181110 11/9/2018 8:58 PM bp-375c04fe-6db6-48d9-b8b3-b88870181109 11/9/2018 6:38 PM bp-3a5f6f15-80fe-445b-b7a2-742e90181109 11/9/2018 5:59 PM bp-6c26ab83-d418-475f-a783-75cff0181109 11/9/2018 1:00 PM bp-78d286ea-2f20-41b9-ad4b-4c13d0181109 11/9/2018 11:46 AM bp-175874e1-6592-41f1-a96a-194190181108 11/8/2018 1:16 PM bp-c792e875-4ab6-4a46-b7c0-aba780181108 11/8/2018 5:36 AM bp-92e47c41-b613-49ab-952b-23dc40181108 11/8/2018 4:02 AM bp-954db484-9a76-45ff-b705-5ac2b0181108 11/8/2018 3:34 AM bp-644ecdca-2ab3-4146-81e9-c8aef0181108 11/8/2018 3:15 AM

Asked by Sila 1 unyaka odlule

Last reply by Pj 1 unyaka odlule

  • Okugcinwe kunqolobane

yahoo search

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my d… (funda kabanzi)

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my default search engine. A few days later, boom- there is yahoo again showing up as the default. This goes on several times a week, and its driving me nuts. If I didnt like yahoo before, I really hate them now. Ive gone through all of your solutions, there is nothing in my extensions or add-ons that shouldnt be there. So why does this continue to happen? I need to get rid of yahoo now. I even ran yahoo through the finder and there is nothing on my laptop for yahoo. Isnt there a script I can look for in firefox that can be deleted or something?? Any and all help is truly appreciated. Thanks in advance.

Asked by SunnySkyez 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (funda kabanzi)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Are Firefox and Aptana divorced?

Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/upd… (funda kabanzi)

Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/update/ is supposed to automatically download the extension. It just takes me to a search engine results page full of links that barely touch on the subject. I also found out the Firebug has been deprecated.

Question: Are Firefox and Aptana divorced? Is there still a way to combine the Aptana editor to the Firefox debugger?

Asked by GailRoma 1 unyaka odlule

Last reply by Shadow110 1 unyaka odlule

  • Okugcinwe kunqolobane

extension ShareONGab not working

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same proble… (funda kabanzi)

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same problem. Any idea?

Asked by HHinKL 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

  • Okugcinwe kunqolobane

Gah. Your tab just crashed. We can help.

I get this crash message every day on the same website. Some days I get it more than once. Today I have received it three times in the last hour. This is an important sit… (funda kabanzi)

I get this crash message every day on the same website. Some days I get it more than once. Today I have received it three times in the last hour. This is an important site. It is the website of the largest circulation newspaper in my state. I check it every single day for statewide news. Why cannot Mozilla fix this problem that has been ongoing for many months? Please stop telling me that you can help, and actually fix it.

Asked by loyall 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

addons gone in 64

On Win 8.1 - updating to 64 removed all addons from toolbar. No way to access or use. They are still installed, just invisible. Reverting to 63 fixed the obviously broken… (funda kabanzi)

On Win 8.1 - updating to 64 removed all addons from toolbar. No way to access or use. They are still installed, just invisible. Reverting to 63 fixed the obviously broken 64.

So what do I do to get access to the icons? Nothing in customize and I've searched the web...not a word.

(hitting the "automatically add" below does not work either "we can't find..." and of course what is typed here goes away. )

Asked by dogpa 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Since installing 63.0.3, constant problems with running Firefox

I've had no problem with previous versions of Firefox. Since installing version 63.0.3, constant problems with crashing, hanging or loading homepage and websites extremel… (funda kabanzi)

I've had no problem with previous versions of Firefox. Since installing version 63.0.3, constant problems with crashing, hanging or loading homepage and websites extremely slowly. Sometimes loading of homepage cycles through two or three partial sequences before completing. Have tried all obvious recommended solutions without success, including safe mode, refresh and reinstall. Am using MacBook Pro 10.10.5 and BT as my home page. I use Safari as my other browser and it continues to run without any issues

Asked by Drumlean 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox (linux-Ubuntu) will not automatically fill in login username (but does fill in password) on website "safeway.com" login page - why?

I only have this problem with safeway.com. Firefox will not save the username (email address) for my login there. It does save my password, but I always have to manually … (funda kabanzi)

I only have this problem with safeway.com. Firefox will not save the username (email address) for my login there. It does save my password, but I always have to manually enter the username.

Recently I tried manually editing the saved passwords (under "Preferences") - the username was blank for the safeway.com entry, so I put it in. This had no effect and the username field still is not filled in for that site.

Does anyone else have this problem with the login page on Safeway.com? I am using Firefox 63.0.3 (64-bit) for Ubuntu, but this problem has been present for at least a couple of years.

Asked by squishua 1 unyaka odlule

Last reply by islander1 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox blocking connection to trusted private network site

There is a private network at work, and the security certifcates aren't actively managed (computing cluster, maintenance network access on the compute nodes). Earlier ver… (funda kabanzi)

There is a private network at work, and the security certifcates aren't actively managed (computing cluster, maintenance network access on the compute nodes). Earlier versions of Firefox used to allow me to accept the risk for going forward with the connection, but the latest version is not currently allowing me to do that.

This is a Fedora linux system, current version Fedora 29. Thank you.

Asked by emdrago 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

I updated Firefox, and now my bookmarks, toolbar, and all history are gone!

I updated, and was online searching for a recipe. One of the sites was asking me to install a plug-in. I believe I installed the plug-in so that I could get to the site. … (funda kabanzi)

I updated, and was online searching for a recipe. One of the sites was asking me to install a plug-in. I believe I installed the plug-in so that I could get to the site. Then I was asked to install something else, and I decided not to go any further with their installs. I noticed then that I didn't have a bookmarks toolbar, and tried to open my bookmarks. They, along with my history, all are gone, and I'm not getting anything added to my history as I go along. Please help! I read the article that says to click on "all bookmarks", but there is nothing there! Does anyone know what I can do to restore my bookmarks, toolbar, and history? Thanks for your help! emoss

Asked by emoss28 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

More detailed info on tracking protection

I understand the basic concepts of tracking protection but I've been unable to find answers to a few specific questions. I found some documentation here in the questions … (funda kabanzi)

I understand the basic concepts of tracking protection but I've been unable to find answers to a few specific questions. I found some documentation here in the questions / answers section but it didn't provide all the answers.

1. Do I need to clear existing cookies to remove the myriad of sites already tracking me before turning on tracking protection? Or, will turning it on do an immediate filter on my existing cookies?

2. Will turning off tracking stop sites that I want to retain login information for from retaining the "login" cookie infor i.e. are we close to a full "cookie block" with anti-tracking? Or does FFox have some creative algorithm (or list) that allows it to distinguish between tracking cookies and less offensive cookies? Concurrently, is there a way to allow a "tracking cookie" if I need it to retain information for a site I'm comfortable with?

3. One specific tracking question: Will eliminating tracking cookies stop (specifically) Google's cross site advertising, where you look at a product on site A (who shares that info via google) and then a little later google's advertising mechanism pops up those products when you're at site B?

Asked by MozzieBob 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot connect to "http://click.email.xxxx.com" type websites

I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set … (funda kabanzi)

I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set up). And, these connections work fine in other browsers, so I am sure it's just a security setting somewhere in Firefox.

Thanks for any help.

Asked by JSH56 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Since October update to 1809: Full screen bug when Firefox is snapped to a side

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left… (funda kabanzi)

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left and right is still a few pixels square. In addition, the taskbar is in the foreground (can not be fixed). [IMAGE 1]

If not left, right (top or bottom) snapped then it works, if Firefox is maximized too. The error occurs only in Firefox. Exit Explorer.exe and reboot PC does not work. Error exists since update on the first day of release (early October) - version has been withdrawn by MS,

I also installed the version on my laptop and have been updating ever since.

Apparently the error also occurs with some others: https://www.reddit.com/r/Windows10/comments/9lwzmm/fullscreen_broken_in_october_update/ but it has probably not changed.

Useful data: Windows version 1809 build 17763.134 Graphics driver up to date Firefox completely reinstalled (profile, cache & cookies deleted) even without add-ons started. 2 monitors On the laptop (also tested with 2 monitors) no problems.

I am thankful for every help. Error is really annoying.

Asked by riggy93 1 unyaka odlule

Last reply by helpArobotPls 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes constantly/Firefox stürzt ständig ab

For some time Firefox crashes constantly. Sometimes right after opening, sometimes after a while. It's a little different every time. How can I find out exactly why Firef… (funda kabanzi)

For some time Firefox crashes constantly. Sometimes right after opening, sometimes after a while. It's a little different every time. How can I find out exactly why Firefox crashes? Finally, I do not want to work in Safe Mode or the like with Firefox, especially if you have a Password Manager z.b. uses. I have also completely reinstalled the Firefox and tried to remove all other files that are possible.

Seit einiger Zeit stürzt der Firefox ständig ab. Manchmal gleich nach dem Öffnen, manchmal nach etwas längerer Zeit. Es ist jedesmal ein wenig anders. Wie kann ich genau herausfinden, warum der Firefox abstürzt? Schließlich möchte ich nicht im Abgesicherten Modus oder ähnlichem mit dem Firefox arbeiten, gerade wenn man einen Password-Manager z.b. nutzt. Ich habe den Firefox auch schon mal komplett neu installiert und versucht alle weiteren Dateien vorher zu entfernen, die möglich sind.

Asked by ForzaFerrari 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Really, really , really bad that firefox cannot read it's own bookmark backups

Lost all my bookmarks, don't know how, an Out Of Memory event might be linked to it. Lost all my add-ons Lost all my history Firefox cannot read the bookmark backups it c… (funda kabanzi)

Lost all my bookmarks, don't know how, an Out Of Memory event might be linked to it. Lost all my add-ons Lost all my history Firefox cannot read the bookmark backups it created. Firefox does not build up history anymore. The cache seems to be working, adresses are "autocompleted" Passwords are still filled in. What a mess.

This is the 2nd time I fill in this form, frustrating, the last one got lost cause I had to correct my e-mail address. What a clumsy webform design, do you misspelled a word, well then you have to start over again. Argh! Please check how long the designers of that flow can hold there breath under water, it should be at least 10 minutes. I hope it works now.

Asked by fartsvader 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule