Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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I am trying to login on a new computer and cannot. i cannot receive the verificaion

I need to login on a new pc to sync. Mozilla wants to send me an email to the email address, which I no longer have access to. I also need to update my email address to … (funda kabanzi)

I need to login on a new pc to sync. Mozilla wants to send me an email to the email address, which I no longer have access to. I also need to update my email address to a current one. What can I do?

Asked by crawls 3 iminyaka edlule

Answered by the-edmeister 3 iminyaka edlule

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I recieved an email that purported to be from firefox asking me to change sign in; I made it spam !

Am I paranoid ? Has anyone else received something like it? I did not attach it or forward it to anyone else, just in case it is a real scam ... I did not look at detail… (funda kabanzi)

Am I paranoid ? Has anyone else received something like it? I did not attach it or forward it to anyone else, just in case it is a real scam ... I did not look at details either, because I just paid $89.00 to fix a virus purported to be from Micro-soft."

There was a big "Firefox" logo at the bottom of the page.

Asked by AZGMa 3 iminyaka edlule

Answered by FredMcD 3 iminyaka edlule

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How do I get Firefox and Adobe Reader to be friends again?

I used to be able to read and print pdf files such as bills that are regularly sent to me on the internet. After last update Adobe can't can't read the files or print th… (funda kabanzi)

I used to be able to read and print pdf files such as bills that are regularly sent to me on the internet. After last update Adobe can't can't read the files or print them directly from Firefox browser. I get a message to save file. I have to save the file to computer then use Adobe to read the saved file. How do I fix?

Asked by Wasylkowski 3 iminyaka edlule

Answered by Wasylkowski 3 iminyaka edlule

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Greek letters don't display anymore when I use fontname-"Symbol" in html/javascript. They work in Microsoft Edge.

I am writing code in javascript for astronomers and it uses symbol font for Greek letters. When I display the report on FireFox browser, the Greek letters do not appear … (funda kabanzi)

I am writing code in javascript for astronomers and it uses symbol font for Greek letters. When I display the report on FireFox browser, the Greek letters do not appear instead they are in a different font. My report display fine with Microsoft Edge but I like FF better.

Asked by john02813 3 iminyaka edlule

Answered by cor-el 3 iminyaka edlule

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DRM not working in Firefox 50.0.2 for Linux

I am running Firefox 50.0.2 on Lubuntu 16.10 (32bit) The DRM feature with Widevine does not appear to be working. What I really want is to watch Amazon Video; however, no… (funda kabanzi)

I am running Firefox 50.0.2 on Lubuntu 16.10 (32bit)

The DRM feature with Widevine does not appear to be working.

What I really want is to watch Amazon Video; however, not even the demo videos found on http://demo.castlabs.com/ work. The one without DRM does play, the others do not. It does appear to recognize widevine [DRM: com.widevine.alpha (via Common Encryption)], but the circle just spins and spins.

On Amazon, the circle spins up, then it goes to a "Video unavailable" window. One time I tried it and it played for a second or two and then went to the error window, but usually, it goes straight there.

This is supposed to be working in Firefox 49 and later, right? What's wrong with mine?

Thanks for your help.

Asked by theredwagoneer 3 iminyaka edlule

Answered by theredwagoneer 3 iminyaka edlule

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Can't log in to my Synch-Account

Hi there, I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to co… (funda kabanzi)

Hi there,

I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to continue please log-in" (in German) and after typing the password I am in an endless process "in progress"! There is something wrong  ;-)

Asked by InfoTrader 3 iminyaka edlule

Answered by philipp 3 iminyaka edlule

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session manager crashes almost as soon as FF starts

This error message came up after just a few minutes of FF running. It had just crashed and I rebooted. I'm using XP SP3 and I know I have more tabs than I probably should… (funda kabanzi)

This error message came up after just a few minutes of FF running. It had just crashed and I rebooted. I'm using XP SP3 and I know I have more tabs than I probably should have opened. Problem is as I work down the line getting rid of them S M is not updating. This time the session that restored was from months ago. I have been bookmarking so all is not lost. If I disable S M ( This Just In: The session/window data is corrupted: undefined(undefined) ). will sessionstore take over? The only problem I had with sessionstore was it only saved one back-up. Tired, I made the mistake of thinking the New Tab that pops up when FF starts was an error, having set FF to open all the previous tabs, I quickly shut it down to save my tabs. knowing no better I killed my only chance of restoring my tabs when I came to my senses and reopened FF to find out if there was anyway to restore my tabs. Ever since I have been looking for a better solution. But it seems that Session Manager is not it. SessionSaver worked, but it's not around anymore. I have a one terabyte drive so memory should not be a problem. So. If I disable Session Manager will sessionstore take over? Otherwise How can I get off this merry go round? Thanks

undefined:undefined

This operation failed due to a file access error: Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY)

[nsIScriptableUnicodeConverter.convertToInputStream](NS_ERROR_OUT_OF_MEMORY)

backup.session


Private.writeFileNext@chrome://sessionmanager/content/modules/session_file_io.jsm:179

6:15 Private.writeFile@chrome://sessionmanager/content/modules/session_file_io.jsm:1779:3 Private.backupCurrentSession@chrome://sessionmanager/content/modules/session_file_i

o.jsm:1338:5 this.SessionIo.backupCurrentSession@chrome://sessionmanager/content/modules/sessio

n_file_io.jsm:154:10 Private.observe@chrome://sessionmanager/content/modules/session_manager.jsm:364:6

Asked by DavidSorge 3 iminyaka edlule

Answered by cor-el 3 iminyaka edlule

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Show my windows and tabs from last time option doesn't save / not working.

I switch to: "Show my windows and tabs from last time" when Firefox starts. This option is offered on Firefox General/Options page. "Show my windows and tabs from last t… (funda kabanzi)

I switch to: "Show my windows and tabs from last time" when Firefox starts. This option is offered on Firefox General/Options page. "Show my windows and tabs from last time doesn't work". The "Firefox default page" appears instead. I do not want the default page & I did not pick it. I have been using Firefox for years & never had this problem before. Please help.

Asked by jjanvil 3 iminyaka edlule

Answered by FredMcD 3 iminyaka edlule

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in person help

About "Be Nice" .. not so nice below, BUT I AM SIMPLY FED UP WITH FIREFOX SCREWUPS ... YES, SWITCHING TO GOOGLE CHROME, BUT I NEED THIS FIXED TO GET MY DATA BACK AND EXPO… (funda kabanzi)

About "Be Nice" .. not so nice below, BUT I AM SIMPLY FED UP WITH FIREFOX SCREWUPS ... YES, SWITCHING TO GOOGLE CHROME, BUT I NEED THIS FIXED TO GET MY DATA BACK AND EXPORT :

Once again ... Firefox has destroyed my bookmarks, add-ons etc. when I "updated" Firefox ... Macbook Pro OS X

in the past, I have cumulatively taken hours to fix this -- on 4-5 occasions of the SAME PROBLEM (read: unfixed by Mozilla/Firefox)

a) why cant Firefox get their stuff together? .. WHY DOESN'T MOZILLA/FIREFOX FIX THIS !!!!


b) do they think my time is free? how can they, getting paid for their software development, expect me to lose money away from my business every time I "upgrade" ... so presumptious, so offensive, so oblivious to its "clients"

c) I don't know of any ... any ... any .... any software developer that requires a user to fix it's software -- again sometimes taking hours, including trying to find Help like this Mozillla user "support" input -- after an "upgrade" ... simply unbelieveable, simply UNACCEPTABLE ... TO YOU FIREFOX PEOPLE OR ITS REPS ... WILL YOU PLEASE FIX THIS ISSUE AND GET WITH THE 21ST CENTURY? ....

d) WHERE IS THE “SUPPORT"? .. where is the IN PERSON support that is going to fix my computer after screwing up my long input data gathering with their so-called "upgrade" ???? Two things are for sure: 1) it's gonna get fixed and 2) I'm certainly not going to spend any more of my own time and lose money from my business to fix Firefox's programming screwups. DON’T KNOW OF ANY … ANY … ANY … ANY company that does not have IN-PERSON SUPPORT … software and its functions are complex .. they need to be supported through interpersonal interaction … every other company in the world knows this … why not Mozilla???? I just don’t get it.

e) For past and present, even this "help" note, where do I invoice Mozilla for my time lost? ... where headquarters? .. accounts payable?/ I assume one of the non-Mozilla, non-person reps knows the answer to this ... surely they don't expect me to lose money by way of their "upgraded" product.

f) As one of you reps sugggested last time this happened : "well you chose Firefox, ... if u don't like problems, go use another browser" ... gee, that's good customer support ... our product sucks so use another -- geez.

g) Indeed I now intend to use another, but I will first be satisfied by Mozilla/Firefox's restoration of my computer, cumulative time lost and literal restoration of data exactly as was before the "update", and the payment by Mozilla for all my time in trying to remediate this and if any data lost, the historical time used to cumulate and enter such data.

If anyone out there in the GREAT MOZILLA/FIREFOX ABYSS knows anything about their products and their continuing failures, please respond to my questions above.

I expect someone at Mozilla or a rep thereof to, for once, BE ACCOUNTABLE FOR THEIR FAULTY PRODUCTS AND CUMULATIVE STRESS BURDEN AND MONEY LOST BY CUSTOMERS.

I AM LOSING MONEY AS I SPEAK, AS I DON'T HAVE ACCESS TO MY BOOKMARKS WHICH I NEED AT-THE-READY WHEN WORKING ... SO … SOMEBODY, SOMEWHERE, FIX THIS NOW!! _________ Again, not so nice, but perhaps a reader can understand my ongoing frustrations. NOTHING PERSONAL TO ANY INDIVIDUAL PERSON. I AM ADDRESSING ORGANIZATIONAL ISSUES.

GRATEFUL_DAD

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Grateful_Dad 3 iminyaka edlule

Last reply by guigs 3 iminyaka edlule

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ALT key doesn't stopPropagation

With the new version 50.1.0 Alt key doesn't stop propagation / prevent default, and ALT was captured by the browser MENU. In others words I don't get KEYUP event, just k… (funda kabanzi)

With the new version 50.1.0 Alt key doesn't stop propagation / prevent default, and ALT was captured by the browser MENU. In others words I don't get KEYUP event, just key down, and with ALTGr it seems the same behaviour, but MENU doesn't get focus, just get ALT keydown, CTRL keydown, CTRL keyup, (missing ALT Keyup).

With the previous version 48.0.2 (before update) was working perfect, all events are triggered.

Asked by sendler 3 iminyaka edlule

Answered by sendler 3 iminyaka edlule

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Logging into Sync overwrites newer (local) passwords

Today i have decided to start using Sync again, after not using it for quite a while (i don't know how long exactly, over a year). I had, since then, updated several pass… (funda kabanzi)

Today i have decided to start using Sync again, after not using it for quite a while (i don't know how long exactly, over a year). I had, since then, updated several passwords and saved these with the Firefox password manager.

Now after logging into Sync, the passwords that the password manager filled in were not the ones i had updated, but the ones that were still saved in Sync. Checking the saved passwords showed that the PW-manager indeed only had the old passwords i had stored online with Sync. Logging out of Sync did not switch back to the local passwords. I have no backups of logins.json/key3.db.

Is there any way to recover the local passwords? Does Sync simply update and overwrite the local files, or does it do something else, that can be undone?

If there is no resolution for this issue, it might be a good idea for the future that Sync compares the dates of passwords for specific logins, and only keeps the newer ones (or asks which ones to keep).

Asked by Umbozz 3 iminyaka edlule

Answered by cor-el 3 iminyaka edlule

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No verification email from Firefox Sync

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmai… (funda kabanzi)

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Asked by bluegenes 3 iminyaka edlule

Answered by bluegenes 3 iminyaka edlule

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Seeing black "artefacts" on loading a new site.

I am experiencing a weird issue almost every time I open a new tab in Firefox (and very often after opening new sites or switching tabs). There are small black rectangles… (funda kabanzi)

I am experiencing a weird issue almost every time I open a new tab in Firefox (and very often after opening new sites or switching tabs). There are small black rectangles visible all over the site, mostly under text fields. Suggestions under address bar are also affected. The issue occurs on two separate computers I own (Lenovo Ideapad 700 laptops) both under Win7 and Win10. Usually the artefacts disappear after scrolling or selecting anything on the website. Graphic drivers have been updated in the meantime, it did not resolve the issue. Has anybody experienced similar issues? Any way to fix this?

Asked by kapcaniew 3 iminyaka edlule

Answered by FredMcD 3 iminyaka edlule

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How can I select a client certificate from a smartcard?

Hi, I have a spr532 card reader with a test smartcard with Firefox 50.1.0 on Ubuntu 16.04 up to date. I want to use the client certificate from the device to log in on a … (funda kabanzi)

Hi,

I have a spr532 card reader with a test smartcard with Firefox 50.1.0 on Ubuntu 16.04 up to date. I want to use the client certificate from the device to log in on a website that I am developing.

I also have a test certificate that I generated and it is not on the card. I can log in with the test certificate that I have but not with the one on the card. The problem is that in the "User identification request" page I cannot see the certificate from the smartcard. I can see my generated certificate but not the one on the smartcard. Firefox asks me for the pins for the smartcard (I have two certs on the card and they both have PINs). Firefox sees my certs from the smartcard in about:preferences#advanced > View Certificates > Your Certificates column. I have both the certs on the smartcard and the one I generated in that table. But when I try to log in, Firefox only shows me my generated cert and not the one from the smartcard.

What can I do? How can I debug this? This is a dev environment. I can change any configs on the server so I can decrypt the TLS session and see what is going on between my server and the browser.

PS: I tried to send this message with 2 other email accounts but I do not get the confirmation email.

Thank you!

Asked by andreiconnectis 3 iminyaka edlule

Answered by andreiconnectis 3 iminyaka edlule

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I have tried all the fixes posted and still can not get FireFox to connect to the internet, all pages come up blank, it will not even show my home page

I have run ever known form of antivirus scan, malware scan, spyware scan on a system (running windows vista on an HP computer) and FireFox still comes up with all blank p… (funda kabanzi)

I have run ever known form of antivirus scan, malware scan, spyware scan on a system (running windows vista on an HP computer) and FireFox still comes up with all blank pages and the home page will not load, (it comes up blank0 it also can not connect to the internet, I have tried all fixes on this web site with no luck.

I have completely scrubbed anything to do with FireFox off the hard drive and done a full new download of FireFox 50.0, then run a install, it still comes up with the same problem.

I can't post any trouble shooting info yet as I have removed the hard drive from that system and it is in the middle of a hard scrub of the drive, (using a second computer and scrubbing it as a "F" drive) looking for any hidden malware or spyware that may be hidden to the scans when the system is active.

Internet explorer, and Opera work fine, but want to use FF as my main browser, I will post any trouble shooting info when it scans are done if I still cant get to the internet.

Asked by Terryl2 3 iminyaka edlule

Answered by Terryl2 3 iminyaka edlule

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Please give users option to customize size/length of history

Since several months the amount of pages Firefox keeps in its history is drastically reduced. For whatever reason someone made the decision that FF was to be smarter than… (funda kabanzi)

Since several months the amount of pages Firefox keeps in its history is drastically reduced. For whatever reason someone made the decision that FF was to be smarter than the user and to decide in his place how much history should be saved - for reason of performance - without giving the user any option to modify this and even without notifying the user about this critical change. There have been several threads about this issue, i.e. https://support.mozilla.org/en-US/questions/1148703.

Imho this was a very unsmart and unreflected move - this is a critical functionality, FF is going to lose a serious amount of users if this stays that way. Please give the user the option to choose between "pages to be saved" and "days to be remembered" for history operation mode, with possibility to adjust the values. And what exactly is the rationale for making the value "places.history.expiration.transient_current_max_pages" readonly? The users who edit about:config are supposed to know what they're doing, so why not just let them?

To add insult to injury, there is now an addon for firefox to reenable this functionality that had been disabled by this change. Are you kidding me? You're slashing the size of the history for performance reasons, and then you're telling the users to install an addon if they want to have their usual history size, an addon which will have another impact on the performance of the browser?

Seriously - please revert this bad change, or fix it. Thanks.

Asked by JustaUsername 3 iminyaka edlule

Answered by the-edmeister 3 iminyaka edlule

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Does Mozilla Firefox have a beep noise that resembles a dial tone?

After scrolling through a few webpages, a beep tone that resembles a number pressed on a phone has come up on a few of them. This only started happening on the 14/01/2017… (funda kabanzi)

After scrolling through a few webpages, a beep tone that resembles a number pressed on a phone has come up on a few of them. This only started happening on the 14/01/2017. I am not sure whether this is Firefox or not.

Asked by ausguerila 3 iminyaka edlule

Answered by FredMcD 3 iminyaka edlule

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how do I get back the old autofill system?

I want back the OLD autofill system in which when I type ONE letter in the address bar it automatically completes that WITHOUT asking if I want to visit or if I want to s… (funda kabanzi)

I want back the OLD autofill system in which when I type ONE letter in the address bar it automatically completes that WITHOUT asking if I want to visit or if I want to search?

that is, ONLY show addresses bookmarked that include that letter and NOTHING else

Asked by xlcrlee 3 iminyaka edlule

Answered by xlcrlee 3 iminyaka edlule