Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Printing, new problem, tiny size, not cured by any steps identified in support.

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each p… (funda kabanzi)

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each page up into 4 pages and prints a quarter on each page. I do not have this problem if I print from IE, so not a printer problem. I have been through every single step in the help topic on printing problems and any step suggested in answer to a forum question. No joy.

Asked by Profmu 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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yahoo hijacking FF

When I search I get a Bing page with the search results (for example try "wrecking crew"), but when I click on the first result (wreckingcrew.tv), FF takes me to the corr… (funda kabanzi)

When I search I get a Bing page with the search results (for example try "wrecking crew"), but when I click on the first result (wreckingcrew.tv), FF takes me to the correct page for a second and then that page disappears and I am on a Yahoo search page. When I click on the top entry, which is wreckingcrew.tv, I get a new tab which is once again a Yahoo search page, now labelled "DNS Solution Yahoo Error Handler". Also the search term has been changed to "wrecking crew bio images". This new page has lots of other links for wrecking crew, but no longer has a direct link to the correct website. This just started happening today (March 24) on my MacBook Air since I started running 36.0.4. I changed the home page to Bing and removed Yahoo from the search engine list but no help. Some other sites do not have this behavior. The other thing is sometimes when this happens, the default FF search engine gets changed to Yahoo even though I have explicitly REMOVED Yahoo from the list of search engines.

This is driving me NUTS! There is no problem in Safari, but I hate Safari.

Asked by rondans 5 iminyaka edlule

Answered by FredMcD 5 iminyaka edlule

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Can I delete a profile folder if it is empty?

After updating to FF 36.0.4, I did some routine maintenance; cleared the cache, history and cookies. Went to reboot FF afterward and unfortunately it would not open. I … (funda kabanzi)

After updating to FF 36.0.4, I did some routine maintenance; cleared the cache, history and cookies. Went to reboot FF afterward and unfortunately it would not open. I followed the FF support instructions to locate my profile folder, trashed the prefs.js file and rebooted FF, after which time it opened and worked perfectly. During this process I discovered that I have 2 profile folders; one was completely empty but the other has many files in it.

How did I end up with an empty profile folder, and is it okay to delete it? I assume this folder is not necessary, but none of the support articles cover an "empty" profile folder. If it is okay to remove it, do I just move it to the trash, or is there a more complicated means by which to remove an empty profile folder? By complicated, I'm referring to the support article at "https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_removing-a-profile" which had my head spinning and now I'm afraid to do anything. I'm wondering if the empty folder is really empty, or if it just appears to be empty but in reality there are hidden files associated with it that are stored elsewhere on the computer. Good heavens. Thank you.

Asked by youngjane1118 5 iminyaka edlule

Answered by user293 5 iminyaka edlule

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Gray Box At The Bottom of the Window

One day I opened Firefox and it started up with the gray box at the bottom of the window as shown in the screenshot. I can't seem to be able to get rid of it. Unistalled/… (funda kabanzi)

One day I opened Firefox and it started up with the gray box at the bottom of the window as shown in the screenshot. I can't seem to be able to get rid of it. Unistalled/reinstalled and does not go away. Anyone else know what this is? Thank you.

Asked by st4evr 5 iminyaka edlule

Answered by user633449 5 iminyaka edlule

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Why does plugin-container.exe so often crash when closing PDF files?

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to… (funda kabanzi)

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to crash, which means I have to reload each remaining PDF tab to view the remaining files. This of course defeats the purpose of opening more than one at a time, and actually adds about 5 times as many clicks to the whole process because I have to clear the error and reload each page, then it might happen again or might not. It doesn't happen every time I close a PDF, but about 1 in 4 times.

I realize I have two versions of Acrobat installed (Acrobat 9.5.5 and Reader 11.0.10), and thus two Firefox plugins, but for the record this same thing happens on other computers that just have Reader or just have Acrobat, so it's not an issue of conflicting plugins. Though I did notice you aren't allowed to disable just one or the other -- deactivating one deactivates both. At first it seems not to, but if you reload the plugins page, you'll see both are actually off.

Windows coughs up the following error report when plugin-container.exe crashes, but Firefox says nothing, I guess because the plugin-container is a standalone app:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.4.5557
 Application Timestamp:	550d0883
 Fault Module Name:	xul.dll
 Fault Module Version:	36.0.4.5557
 Fault Module Timestamp:	550d07d2
 Exception Code:	c0000005
 Exception Offset:	011f734a
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Appreciate any help available in resolving this crash.

Asked by AusChron 5 iminyaka edlule

Answered by AusChron 5 iminyaka edlule

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how can I retain about:config settings when updating firefox?

Really appreciate all the hard work creating updates but every time I update I lose my about:config settings, especially the browser.tab ones that I rely on. Specifically… (funda kabanzi)

Really appreciate all the hard work creating updates but every time I update I lose my about:config settings, especially the browser.tab ones that I rely on. Specifically I use non-default settings on InsertRelatedAfterCurrent and all the warning ones. (I never want to be warned). I also use the Tabs on Bottom plugin which also has to be reinstalled after major updates. I run Firefox on at least 4 separate machines so it is a rather huge headache to have to reconfigure after each update. Is there a way to tell Firefox to update but don't change my settings back to defaults?

Thanks for a great browser.

Asked by tsines 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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I lost tabs using tab groups for the first time

Hi, I had a lot of open tabs so I decided to try using tab groups. As explained in help I was first presented with a single group with all my open tabs in it. I then drag… (funda kabanzi)

Hi, I had a lot of open tabs so I decided to try using tab groups. As explained in help I was first presented with a single group with all my open tabs in it. I then dragged one tab out to make a group as instructed. I was prompted to name this new group and I did this but I was left with only this group and its single member and nothing else. The rest had disappeared and I can't find them anywhere. Your help in getting my tabs back would be greatly appreciated, Eugene.

Asked by ecofox 5 iminyaka edlule

Answered by cor-el 5 iminyaka edlule

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On some web sites, the player is covered by . . .

an invisible screen. Sometimes, I can remove it using Inspect Element. For example, on YouTube, the block is coded; <div id="theater-background" class="player-height"… (funda kabanzi)

an invisible screen. Sometimes, I can remove it using Inspect Element. For example, on YouTube, the block is coded;

<div id="theater-background" class="player-height"></div>

After I remove the above, the block is gone. How can I get this to not be there in the first place?

Asked by FredMcD 5 iminyaka edlule

Answered by user1194064 5 iminyaka edlule

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I just reset my waterfox browser. I can't find a restore to return to the old browser settings that I had. What do I do to change it back?

I kept getting prompted that my Waterfox was slow and that I should refresh it. I opened the help article and read it. It said that if I refreshed it Waterfox would sav… (funda kabanzi)

I kept getting prompted that my Waterfox was slow and that I should refresh it. I opened the help article and read it. It said that if I refreshed it Waterfox would save my old stuff. It said it would put it in a folder somewhere that I could restore if I didn't like the refresh. I have refreshed Waterfox and nothing was saved! Bookmarks, web pages I was viewing, extensions, nothing! How do I get it back?

Asked by dlfoster1 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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change password

need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... wai… (funda kabanzi)

need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... waited... waited some more WTF... this is basic sh*T... why do i need a degree??? appreciate and thought and fixes anyones got 10 yr user love FF but finally need help... someone needs to review this link / page and see what needs polishing .... love the work donate reg, hope FF never goes away... small bug but kind of important for my peace of mind

Asked by MARSHALL 5 iminyaka edlule

Answered by guigs 5 iminyaka edlule

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Will 36.0.4 uninstall if I install 37.0.1?

I've tried every method I can to uninstall 36.0.4 so I can upgrade. I've been out of the country for 3 months and the computer was not on to receive upgrades, now it's u… (funda kabanzi)

I've tried every method I can to uninstall 36.0.4 so I can upgrade. I've been out of the country for 3 months and the computer was not on to receive upgrades, now it's unresponsive. I'm running Windows XP professional 32 bit (best I can tell) service pack 3. Internet Explorer allows me on-line but doesn't work so well. Firefox won't let me on-line to get to the menu icon to do anything in the way of uninstalling. As mentioned, I tried all 4 uninstall methods I found. No response when the uninstall button is clicked. So, will 36.0.4 uninstall if I install 37.0.1?

Asked by Patrick-in-Blanco 5 iminyaka edlule

Answered by user633449 5 iminyaka edlule

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How could a manufacturers website crash my computer?

4 times in a row, each time eliminating another extension, I would enter the site listed below. Each time my computer crashed with a system freeze necessitating a hardwar… (funda kabanzi)

4 times in a row, each time eliminating another extension, I would enter the site listed below. Each time my computer crashed with a system freeze necessitating a hardware shut down and restart.

http://www.iskin.com/products/protouch/

Asked by Macinstein 5 iminyaka edlule

Answered by cor-el 5 iminyaka edlule

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Themes suddenly stopped working after trying new theme

I installed a theme in TB and it looked nice, so I decided to try it in FF36.04. It worked, but when I tried to go back to my old theme (Same author), it didn't work and… (funda kabanzi)

I installed a theme in TB and it looked nice, so I decided to try it in FF36.04. It worked, but when I tried to go back to my old theme (Same author), it didn't work and the area at the top went black with just the usual text. I tried to go back to my old theme (same Author) which has worked fine for years. When I went to Add-ons | themes it lists the various themes, but doesn't display pics. If you go to the specific page of the theme (via add-ons) it only shows the author and theme name along with the disable/remove button, no picture or any other details. This is the same for all themes.

I tried adding a new theme at random and it worked and displayed the picture in the themes tab, but the others still don't work. They show different colours if I enable different themes, which I assume is the background. I've tried all the usual things, going back to default (seems OK), tried restarting FF, Rebooting laptop, etc. but nothing gets my old theme back that I've had for years.

Because a new theme worked, I could presumably remove all my old themes and go and download them and install them again, but something went wrong and I'd like to fix whatever it is, rather than perhaps leave a hidden problem.

Any suggestions?

      • Edit - Just updated to FF37.0.1 and no change. I have noticed though that the theme I tried to add originally (the one when the problem started) is not actually in the list of themes! It did work at first, it was when I went to change back to my old theme that the problem started.

.

Asked by Sleepwalker3 5 iminyaka edlule

Answered by cor-el 5 iminyaka edlule

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whenever i am using my laptop and my palms are on the base of the laptop and i am typing all of sudden... my screen size keeps resizing bigger or smaller

i try to keep my thumb palms off the mouse pad when i am typing but every now and then my screen resizes larger or smaller until i take my left palm off the keyboard base… (funda kabanzi)

i try to keep my thumb palms off the mouse pad when i am typing but every now and then my screen resizes larger or smaller until i take my left palm off the keyboard base its only when my left palm is resting on the base next to the touch pad. i type pretty fast so it gets annoying and yes it also jumps screens or reverts back to previous message and i have to choose ctrl z to undo and get back to my message i was typing... it also switches tabs on me as well... not sure why my palm being on the left of the keypad on the base should effect anything but it does after a while. and i have to stop what i am doing...and go to the firefox menu and change the screen size back down to 100% sometimes it goes up to 200-300 other times it goes down to 70-80% i find it annoying i i wish there was a way to turn off the screen resize in the setup panel. if its just left to be 100% i am happy with that... i don't need it to be bigger or smaller... there should be a way to LOCK it down... i understand that there are people out there with eye problems and needs to have the screen size increase using the + or - but there should be a lock so it just stays no matter what is happening on my keypad or touch pad or base of the pad... that screen size will not increase or decrease. unless i turn off the lock... perhaps this is something they can implement in the next version or do a quick update of the browser

Asked by rojere 5 iminyaka edlule

Answered by the-edmeister 5 iminyaka edlule

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Firefox 36.0.4 has stopped working with flickr. (Works w/IE) When clicking on a picture, I gives error message: Something went wrong. Click "OK" to reload. .

Following the recent update to Firefox 36.0.4, I can not use Flickr, either when logged on to Flickr or when not logged in. When I click on a photograph, instead of havi… (funda kabanzi)

Following the recent update to Firefox 36.0.4, I can not use Flickr, either when logged on to Flickr or when not logged in. When I click on a photograph, instead of having the picture enlarged, I get the following error message: "Error - Something went wrong. Click "OK" to reload the page, or "Cancel" if you want to continue to browse the page (you won't be able to perform any actions, however)."

The problem does not occur using Internet Explorer.

I am on Windows 7 Home Premium, but there were no changes to the computer before the problem with Firefox and Flickr started.

Asked by Jim 5 iminyaka edlule

Answered by guigs 5 iminyaka edlule