Kukhonjiswa imibuzo ethegiwe:

opening a blank page

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant u… (funda kabanzi)

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant understand the problem.

Open 3 1 131

Canceled VPN, want my refund

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace … (funda kabanzi)

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Open 2 144

Issue with Netflix play; Netflix says Firefox needs update; Firefox says "Up to date."

After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're … (funda kabanzi)

After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're telling me that Firefox needs updating - we tested Safari and it was able to play the entire content, video and audio. I checked Firefox and the info states the browser is up to date. I should add I'm on a Macbook Pro. The quality on Safari was not as good as Firefox has been so I would prefer not to have to use a second browser for one task. Can anyone provide some information on this situation?

Open 62

cannot connect a website with firefox bu can with edge

When i try to connect to some websites, firefàx prompts "error 502 bad gateway" the same websites work on EDge ! Unable to connect Firefox can't establish a connection t… (funda kabanzi)

When i try to connect to some websites, firefàx prompts "error 502 bad gateway" the same websites work on EDge !


Unable to connect

Firefox can't establish a connection to the server atxxxxxxxxx

Error code: 502 Bad Gateway

. The site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer's network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Try Again

Open 4 250

Over load the RAM memory, Dont clea it.

I’ve encountered a problem with Firefox that it fills up the RAM memory to the brim (12Gb) and especially when you’re on Facebook, it doesn’t empty the RAM memory but the… (funda kabanzi)

I’ve encountered a problem with Firefox that it fills up the RAM memory to the brim (12Gb) and especially when you’re on Facebook, it doesn’t empty the RAM memory but the data remains, you have to close Firefox and lose your web page, it just fills up, Why, should it be like this, very annoying!!!? :flushed_face: //A-B/Sweden

Open 50

Menu and Taskbar no longer show

Both the menu and the taskbar are not available since the latest update a few days ago. I've searched all options in Firefox settings with no luck in finding a solution. … (funda kabanzi)

Both the menu and the taskbar are not available since the latest update a few days ago. I've searched all options in Firefox settings with no luck in finding a solution. Help would be appreciated as this is extremely annoying and working around it wastes a whole lot of time.

Open 81

"Recently closed windows" context now only shows 25 windows when it's set to 60 in about:config

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months. It's set to this high number because … (funda kabanzi)

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months.

It's set to this high number because I use an assistive technology which creates a fresh pop-up every time I deploy it, and Firefox treats it as a browser window closure when I close the pop-up. Consequently, I can easily rattle through well over 25 window closures in a day.

It's not necessarily that each window contains dozens of tabs and copious data, but nevertheless Firefox still treats it as a window 'within the meaning of the act'!

I just went to reopen one closed window from a couple days ago which did contain many tabs (partly why I closed it in the first place), only to find that the 'recently-closed windows' context menu is now only showing 20 windows (18 of which are the aforementioned pop-up assistive technology windows)

The really vital window that I want to reopen is not showing.

I've double checked in about: config and the browser.sessionstore.max_windows_undo is still set to 60 windows; nothing has been altered or reset.

I updated Firefox to 147.0.4 yesterday evening, but the problem existed before I updated Firefox, and is still in evidence since updating.

Two questions:

1) Why is the Recently Closed Windows context menu not showing the full number of windows it has been successfully doing with no problem now for months? I used to have to scroll down to access the full extent of the 60, but they were always there.

2) Why has it arbitrarily changed to 25 windows?

3) [I lied – Our chief weapons etc...] Is there a way that – given about:config still implies that the most recent 60 windows are retrievable – that I can access beyond the 25 windows limit that are currently showing as reopenable?

Thanks very much


(And yes, I already have things like OneTab and Tab Session Manager add-ons, but disabled those just before closing the important window, because I was trying to locate which add-on was draining the CPU. I assumed my 'recently-closed windows' buffer of 60 would suffice while I disabled the add-ons.)

Open 39

"Manage Cookies and Site Data" doesn't block "youtube.com"

I manually clear all youtube cookies. I have these youtube exceptions. After going to youtube, then checking "Manage Cookies and Site Data" I still see Firefox saved a yo… (funda kabanzi)

I manually clear all youtube cookies. I have these youtube exceptions. After going to youtube, then checking "Manage Cookies and Site Data" I still see Firefox saved a youtube cookie.

Thank you

Open 58

Why don't videos display when I'm browsing websites?

Images appear fine, but lately I cannot see embedded videos on websites when I'm browsing. This is a recent change (past couple of weeks). I can view the same videos usi… (funda kabanzi)

Images appear fine, but lately I cannot see embedded videos on websites when I'm browsing. This is a recent change (past couple of weeks).

I can view the same videos using another browser, so I think this is a firefox setting possibly.

Open 56

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (funda kabanzi)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Open 1 136