I-Firefox Community Forum

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

Lost my audio on Firefox. All movies and web site videos SILENT

Strange exceptions: e.g., can't ear video on youtube.com; BUT, CAN hear it if web page has LINK to YouTube!?!? SOME Twitter videous have audio; others are silent

How do I turn Firefox audio back ON?

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

I've purposefully used the environment variable to disable the security sandbox.

How can I acknowledge and hide the persistent warning? Is there any about:config value for it?

Thank you!

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing', but the next time I come back to the homepage these settings have turned themselves back on. What do I have to do to retain these settings?

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the correct URL is not shown for the search using DuckDuckGo. See attached screenshot.

Please resolve.

HI there,

Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function. However, only of them has mapped on to the new profiles feature. When I try to add a profile in the new way to do it, I can only create a new one, I can't transfer a pre-existing.

See attachments. One shows the new profile manager with the 'work' profile. The second shows the 'about:profiles' with both 'work' and 'life'. How to I add 'life' to the new profile manager?

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config

my settings:

Content Process Sandbox Level 8 Effective Content Process Sandbox Level 0 (note in about:config this setting is 6?) Win32k Lockdown State for Content Process Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level 1

Firefox ver 145.0.2 (64bit)

The installation on my win 11 laptop is doing some odd things (1 - recently lost all extra (unselected) windows on restart, even though set to restore all windows and tabs and 2- opening a new window creates an outdated duplicate of the window I already have open instead of just creating a new window with an empty tab??). So I thought I'd try refreshing it. Well, my "More troubleshooting" page does not have the "Refresh Firefox" button, only the "clear startup cache" appears along with option to run in troubleshooting mode. No Refresh option in teh same page in troubleshooting mode either. I am using the Microsoft Store MSIX installation. I am thinking about uninstalling that one and installing from a Mozilla download instead??

What would be the best way to clean up my installation state since the refresh is not available?

You notify us that your Monitoring Plus is going away on December 17, 2025, and you inform us that we can have FREE monitoring of up to 20 email addresses, but there is no info on how/where we can sign up for this FREE service. I've searched all forums and can't find info on this anywhere.

Please advise ASAP, thanks.

Today, all of a sudden, I lost my usual browser window that displayed all my bookmarks. The browser window looked completely different in a bad way and I have lost quick access to my most familiar sites. Moreover, the page displays sponsored ads, none of which is either of my choosing or of my liking. I am completely disoriented and Firefox has greatly disappointed me. Please help!

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Good morning,

I have been using the Dashlane Password system on my desktop for several years and it works great with Firefox, however, Firefox was recently upgraded (automatically) to Firefox version 145. Now I can no longer access the Dashlane application which contains all of my passwords. What should I do to recover my Dashlane application?