Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

having trouble finding that site

lately I am unable to connect to some websites - I am getting a lot of "Hmm we're having trouble finding that site." I have to get to them using Safari or Chrome. … (funda kabanzi)

lately I am unable to connect to some websites - I am getting a lot of "Hmm we're having trouble finding that site." I have to get to them using Safari or Chrome.

Asked by aliciah2oh 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

  • Kusonjululiwe

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (funda kabanzi)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 6 izinyanga ezidlule

Answered by George Kitsoukakis 6 izinyanga ezidlule

Will resetting Primary Password wipe the storage on synced devices as well?

I have forgotten my Primary Password for Firefox on my PC. I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-… (funda kabanzi)

I have forgotten my Primary Password for Firefox on my PC.

I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it It explains that the stored data will be lost, which is fine. I made a recent backup (~99%).

But it does not say what will happen to connected devices (phone) using sync on the same account.

Will the emptied local storage on PC repopulate the data from the phone? Or will the phone sync with the empty storage on the PAC with as a result an empty storage on the phone as well.

Asked by TNF 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox developer not working since 142.0b2 - tabs do not load on restart of app

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser. I suspect an add-on but have not been able… (funda kabanzi)

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

Asked by chris.moland 7 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to unsync desktop from laptop

How can I unsync desktop from laptop bookmarks? Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Lapto… (funda kabanzi)

How can I unsync desktop from laptop bookmarks?

Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Laptop bookmarks were originally separate from desktop. Laptop is mine and desktop is my wifes. Did not know that it would auto sync both devices.

Is it possible to unsync/separate?

Thanks

Asked by CharlesH 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Is there a way to disable AI tag grouping before it rolls out to my device?

I don't know about you, but I loathe the recent push by the majority of tech companies to integrate the wasteful and environmentally harmful technology that is Generative… (funda kabanzi)

I don't know about you, but I loathe the recent push by the majority of tech companies to integrate the wasteful and environmentally harmful technology that is Generative AI into every corner of the digital landscape. I am especially disappointed in Firefox following the Gen AI hype and inserting it into our experiences as a default without considering the massive amount of users who are not interested in this tech for morons, those who want nothing to do with said tech, or people like myself who f***ing hate it. I am aware that you can shut off AI features by using Firefox's advanced configuration, so I'm wondering if such an option already exists for this coming rollout feature.

I for one believe Firefox should give its users the option to preemptively opt out of rollout features for things involving Gen AI which many, like me, are in vocal opposition against.

Asked by Flora 6 izinyanga ezidlule

Last reply by Gut 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Blocking 1 Password password manager

I just purchased 1Password because I need a password manager. I like Firefox and want to continue using it as my browser. My operating system is Windows 11 on a new Del… (funda kabanzi)

I just purchased 1Password because I need a password manager. I like Firefox and want to continue using it as my browser. My operating system is Windows 11 on a new Dell laptop.

But when I try to use the 1Password icon in the browser to save login information, I get only 3 choices: monitor, relay, and Firefox VPN. None works for 1Password.

I am very frustrated about this and hope my fellow Firefoxers can help me. I am disappointed Firefox offers no tech support.

Asked by Elizabeth Joyce 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox blocks too many websites I'm trying to use

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get th… (funda kabanzi)

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get the error message "The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I've been forced to use Microsoft Edge for many basic websites and it's really frustrating. Please help.

Asked by GalaxySun 6 izinyanga ezidlule

Last reply by rcalbuquerque 1 inyanga edlule

  • Okugcinwe kunqolobane

AI assisted tab grouping

I have carefully located all tabs in groupings suitable for me. Therefore, I do not want AI to make any changes. How can I ensure that Mozilla's AI does NOT make any chan… (funda kabanzi)

I have carefully located all tabs in groupings suitable for me. Therefore, I do not want AI to make any changes. How can I ensure that Mozilla's AI does NOT make any changes to the groupings in which I have put my tabs.

Asked by cjfun1d 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

How do I block a site from search settings

When searching from the search bar how do I make it to where YouTube doesn't come up as an option for when I'm looking for a video? How do I block YouTube from my search … (funda kabanzi)

When searching from the search bar how do I make it to where YouTube doesn't come up as an option for when I'm looking for a video? How do I block YouTube from my search

Asked by andrewfcantujr253 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (funda kabanzi)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Asked by probableUser 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Tab opens to a blank page

I own three laptops, keep up with all updates, regularly clear cache...etc. Lately, when ever I click on a link in an article, the tab opens to a blank page. Why did thi… (funda kabanzi)

I own three laptops, keep up with all updates, regularly clear cache...etc. Lately, when ever I click on a link in an article, the tab opens to a blank page. Why did this occur all of a sudden? There needs to be a fix. I'm wondering if there was an update recently which caused this problem. Meanwhile, this is very inconvenient on my end.

Asked by CJ 6 izinyanga ezidlule

Last reply by CJ 6 izinyanga ezidlule