I-Firefox Community Forum

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812

Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

When I open Firefox for the first time or on a new window the cursor automatically is in the address bar. I prefer to have the cursor to default into the search box. I don't want to search with the address bar. It did not used to be this way on my old laptop.

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

Hello there,

Before (an update perhaps?), it was possible to click on a star icon located in the toolbar and it'd open the bookmarks like the bookmarks1 screenshot. Now, it requires to first click on the sidebar thingy, which allows to access the icons on the far right, which includes the bookmarks icon in question.

There's also another icon for bookmarks that can be put directly in the toolbar (bookmarks2 pic), yes, but it doesn't show all the bookmarks right away, it's not the same

So the question is: how do I do to get the Ctrl B Icon/shortcut directly in the toolbar, like it was before? I don't want to be obligated to use the sidebar when I have plenty of space left in the standard toolbar..

Thanks in advance!

I go to:

General

Startup

I have the box selecting Open previous windows and tabs.

I close the window.

FIREFOX DOES NOT EVER SAVE MY PREVIOUS TABS. When I select

History

Then select: Recently closed tabs

Then select: Reopen all Tabs

NOTHING HAPPENS.

Yes, I'm a bit peeved at this because whenever I am stupid enough to close Firefox, I lose all my tabs. And it ain't just a couple tabs.

HELP??

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

I know that after PiP(Pitcure-in-Picture) is enabled, I can use it in two ways: one is the button on the right side of the address bar, and the other is the icon button floating on the video. I'm trying to figure out how to keep the PiP button on the address bar while hiding the icon button on the video. I do not want to turn off PiP, I just want to hide the icon button on the video. I tried setting it in about:config, but it only seems to have the opposite effect. If it's not possible to achieve what I want, where can I request this feature from Firefox?

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

I was having an odd issue the other day, that I now solved by comparing the settings on a working Firefox profile with mine.

For some reason, on one of my multiple Firefox profiles a list of web apps wasn't working. Among them were Discord, Miro Board, and Google Pay. I was suspecting that they all had the same issue, but didn't know what it was at that time.

The security settings were the obvious suspect (Ad-blockers, DNS, HTTPS enforcement etc.) because clearly something was being blocked, however nothing helped. The solution was in the Network settings. (See screenshot) I was using Manual proxy settings from the time I messed with I2P networks (or something similar).

I am not sure why having a proxy to localhost (127.0.0.1) on HTTP would somehow cause very specific major apps to stop working, while others keep working fine, but it happened to me anyway.

For anyone in a similar situation, with those particular apps not working, check your proxy settings.

My new Win 11 PC out the box with a Firefox installed on it, worked fine for 2 weeks then an update from you guys causes it to crash, it is stuck in a perpertual reboot loop as windows crash, close then the app restarts despite being told to close, only a reboot will stop it from trying to open and then cause memory leaks.

Also, when are you guys going to incorporate a "Roll back feature" for these situations, so that the older working version can be retrieved.

All my important logins are on firefox and your programmers, whatever they did have jeopardised my ability to access important accounts.

I best check my androind tablet hasn't updates or I will be up the wazoo without a failsafe... Well played Mozilla Devs...

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened firefox, selected them again, closed and re-opened again, pinned my tabs again. Then closed and re-opened firefox and still they are not there. I have done this multiple time with the same results. This seems to have started after the last update.

I just approved an upgrade to Firefox that mentioned something about a new way of dealing with extensions. The first thing I noticed was my 1Password add-on in the toobar disappeared. I took the steps recommended by 1Password to add it back, and I can get a 1Password icon to appear on the toolbar, but it is non-functional. I confirmed 1Password is still functional with an icon in the toolbars of my other browsers. What gives?