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Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (funda kabanzi)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Asked by scpatl4now 6 izinyanga ezidlule

Last reply by 28hilljl 2 emasontweni adlule

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dark mode broken

Dark mode in Firefox has broken just now. The issue appears restricted to Firefox - all other elements in environment (Ubuntu/Cinnamon) appear to be operating correctly.… (funda kabanzi)

Dark mode in Firefox has broken just now. The issue appears restricted to Firefox - all other elements in environment (Ubuntu/Cinnamon) appear to be operating correctly.

The elements at the top of the screen and some menu screens are now white rather than dark grey. Due to a neurological condition this causes near-instantaneous cluster migraines.

Is there a way I can fix this? Is there a way you can fix this? Is there a way to access the web without a browser? (eg through the text terminal)

Asked by cj6750050 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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2 Factor Mozilla Account - Invalid

Hi All, I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check… (funda kabanzi)

Hi All,

I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check your authenticator app and try again."

And I am positive I am doing it right. As I would normally do it; scan the QR code, enter in the 6 digit code.

If anyone has the same issue or solved it, please let me know.

Asked by Richard Tran 6 izinyanga ezidlule

Last reply by Kiki 6 izinyanga ezidlule

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Bookmarks are now being placed in "Booksmarks" in the "Open Application Menu Tab"

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Applica… (funda kabanzi)

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Application Menu" Tab.

I've found that the "New Bookmarks" can be "Dragged" as a copy to "Bookmarks", from the "Bookmarks" located in the menu, for they will stay there unless I delete them

I can not move the "Bookmarks" back to "Other Bookmarks"

Would I lose My Bookmarks, If I "Refresh" Firefox, as suggested in the "Troubleshooting Section? If there is a chance of this happening then that would Absolutely Be Catastrophic!!

Asked by David DeBord 6 izinyanga ezidlule

Answered by David DeBord 6 izinyanga ezidlule

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Min-max-close buttons hidden

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons. This is problema… (funda kabanzi)

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons.

This is problematic when I'm troubleshooting Firefox, and the css is disabled. If I want to close or take the browser out of max mode, I must move those buttons to the navbar, which has no such restriction accommodating those buttons, not to mention why is it necessary for that min-max close trio to monopolize 20% of the menubar. Waste of space. Inefficient.

I'm also curious why must that frame at the top of this sites pages remains persistent, and follows the user down the page, so that when you're composing, and accidentally (and all to often) touch one of those links, it get superimposed over the message, and you must move the cursor to the bottom of the page get rid of it. Not to mention, that frame shrinks the working area of the page about 30% vertically.

I mean, once you have already navigated to the destination page, and you're composing, how often/likely are you going to need to access that area?

Asked by noel_envode 6 izinyanga ezidlule

Last reply by sundj30 1 inyanga edlule

translate

Hello Mozilla Firefox Team, I would like to request that Firefox include the Somali language for website translation. I choose Firefox because I have been told it is mo… (funda kabanzi)

Hello Mozilla Firefox Team,

I would like to request that Firefox include the Somali language for website translation.

I choose Firefox because I have been told it is more secure, but currently, it does not support Somali. This makes it difficult for me to read news and websites in my native language.

Adding Somali support would provide a better user experience for Somali speakers and improve access to online information. It would also encourage me and others to continue using Firefox as our preferred browser.

Thank you for your consideration Abdi

Asked by Abdiazizadam 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

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google authenticator 2fa

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says syn… (funda kabanzi)

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says sync time and try again. I am running Ubuntu and have an android phone. Ubutu is set to automatic date. time and timezone. My phone is also set to automatic date&time. I have enabled seconds display on Ubuntu and phone the are synchronized to the second. I have tried this on multiple computers. Google authenticator works with all 9 other 2fa logins I use it for. I have tried many times and asked AI what I'm doing wrong Grok said I am not doing anything wrong after walking through the entire process. I have tried clearing cache and deleting cookies, signing out and back in without success. Please help I use firefox as my password manager and love it but want it to be as secure as possible.

thank you very much. Thomas

Asked by tomgately96 6 izinyanga ezidlule

Last reply by Kiki 6 izinyanga ezidlule

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Chinese Traditional translation for Taiwan + Hong Kong Firefox users?

Just noticed that Firefox only has translation for Chinese Simplified from Mainland China, but no Chinese Traditional from Hong Kong and Taiwan users. Any plans to get it… (funda kabanzi)

Just noticed that Firefox only has translation for Chinese Simplified from Mainland China, but no Chinese Traditional from Hong Kong and Taiwan users. Any plans to get it going? I would hate to switch back to Chrome or Edge instead.

Asked by Christopher Chen @ Firefox 6 izinyanga ezidlule

Answered by Kiki 6 izinyanga ezidlule

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When booting up my pc and open firefox all tabs were lost

Hi, Today when I powered on my pc and opened up firefox all tabs were lost. I have the option to retain tabs when opened up enabled. I could not find them anywhere,… (funda kabanzi)

Hi,

Today when I powered on my pc and opened up firefox all tabs were lost.

I have the option to retain tabs when opened up enabled.

I could not find them anywhere, so I had to search opened tabs from the other synced devices and click on each of them, and create again all the tab groups.

This is a big problem if randomly all the tabs can get lost, am I doing something wrong?

Another thing : I thought that when I create groups of tabs, and save them I coul retrieve them across all my synced devices, but the other devices can not see those groups, is this a normal behaviour?

Thank you

Asked by Vals 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (funda kabanzi)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Asked by mohammed_abdelraouf 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

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ios Mobile syncing

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate … (funda kabanzi)

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate to the QR code and take a picture. I confirm the desktop with the i phone. Then it asks for 2 step verification code from an authenticator. I don't get one. So I download an Authenticator app. And nothing shows up there either. The problem is getting a code from an authenticator to complete the process. What should I do?

Asked by pbg333 6 izinyanga ezidlule

Last reply by Kiki 6 izinyanga ezidlule

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Error code: PR_END_OF_FILE_ERROR

Clear Error code: PR_END_OF_FILE_ERROR This is only on Amazon.com. Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_… (funda kabanzi)

Clear Error code: PR_END_OF_FILE_ERROR This is only on Amazon.com. Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by keithandrepont1936 6 izinyanga ezidlule

Answered by Denys 6 izinyanga ezidlule

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pinned tabs

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened fire… (funda kabanzi)

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened firefox, selected them again, closed and re-opened again, pinned my tabs again. Then closed and re-opened firefox and still they are not there. I have done this multiple time with the same results. This seems to have started after the last update.

Asked by Jeffrey 6 izinyanga ezidlule

Last reply by Dr. Chinchu C 2 izinyanga ezidlule

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Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (funda kabanzi)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 6 izinyanga ezidlule

Last reply by Christer Andersson 2 izinyanga ezidlule

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address bar remembers keyword search

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), … (funda kabanzi)

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), pressing ctrl + L to go to the address bar would select all the text in the address bar, including the keyword, such that if I had made a google search by typing g and some query, I could immediately do a wikipedia search by typing w and some query.

Now, with an updated firefox (141.0.3, on xubuntu 24.04), the search engine from the previous search remains when I press ctrl + L, so I have to type backspace(s) to remove the search engine keyword, before typing a new keyword.

Is it possible to get the old behaviour back?

Asked by Tor Nordam 6 izinyanga ezidlule

Answered by Agent virtuel 6 izinyanga ezidlule

CUSTOMIZING HEADERS AND FOOTERS WHEN PRINTING

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center… (funda kabanzi)

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center, right corner. I'm using Firefox Browser version 141.03. Under Print > Options, the only option is to show or not show the headers and footers. There is no option to EDIT them. Thank you.

Asked by LaQuifa Gonzalez 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule