I-Firefox Community Forum

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

I want to add a dedicated search bar next to the address bar. When I search how to do this, I read: To add a separate search bar in the Firefox browser, navigate to Settings > Search and then click on "Add search bar in toolbar". This will place a dedicated search bar next to the address bar. But when I search for "Add search bar in toolbar", I get a message there are no results in Settings. I have Windows 10 laptop.

Recently switched from Chrome and in Chrome I would open my "Other Bookmarks" folder and middle click a bunch of bookmarks which would open them up in a new tab without switching to that tab or closing the "Other bookmarks" folder.

Is there a way I can replicate this on Firefox? Because at the moment, middle clicking the bookmarks does nothing. This is not about the bookmarks bar at the top.

My toolbar is visible when I click on the 'Open a new tab' plus sign at the top. But if I go to a site, either from a search or from bookmarks, the toolbar disappears.

I just (yesterday) had to delete profile, delete bookmarks, delete Firefox, install Firefox, in order to get it where it would save bookmarks again. The toolbar, prior to that, did NOT disappear when I went to a new site.

Please help.

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

I know with the implementation of this new CEO, he plans to add more garbage AI to the browser we've all been using to avoid all the new AI tool crap just to steal our data and sell it to a third-party. I have been a long, dedicated user to Mozilla Firefox since I was in middle school and played games with my friends, I'm an adult now and have never particularly been interested in using Chrome or any of the hundreds of Chromium based browsers. I've always stayed dedicated to Mozilla Firefox because the browser was specifically made to be user friendly and open-source. If you take that away I won't be using Mozilla Firefox anymore, I will just move to the next open source project for a browser.

I can't wait until this AI bubble bursts so we don't have to deal with any of this garbage any longer.

Do you have a set date to when you're going to be implementing this big change so I can have a proper funeral for one of the best browsers to be taken outback and put down into the AI slop this new CEO wants it to be?

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out:

The server at nubecomun.yanapak.org is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

How can I allow Firefox to access the site?

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers push. Everyone I know will stop using Mozilla browsers if they continue on in implementing AI.

I have spent so many hours deleting every sneaky file, disabling every program, having all firewalls block any AI. (I really do need to switch to Linux with the amount of time I spend on this lol...)

How do we contact the higher ups? If large numbers of users emailed/heck even wrote (making a point that we will delete our Mozilla accounts if AI happens) maybe it could help? Or a petition?

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

Hello Firefox team,

I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser.

All my important data has been lost, can you please look into this and help me please.

Thanks, Sajeel Irkal

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar.

If I type the first character the address gets auto filled (see 20250711_First-character-auto-fill-working.png attachment), then if I type the second character the auto filled result disappears (see 20250711_Second-character-auto-fill-NOT-working.png).

I've tried any search option combination, but results doesn't change. At the moment I'm using for the address bar just "Browsing history" (see 20250711_Address-bar-settings.png).

The correct behavior would be, as in the past, that new characters confirming the address would leave things as they are. Do you have any suggestion on how to restore the original behavior?

Many thanks,

Raoul

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the account. I did not set up a passkey for Gemini account. I did set up a passkey on Firefox for a different account with a different email. Does that passkey work for multiple accounts??. This does not seem very secure as all someone would need to enter my accounts is my pin, which would not be too difficult to discover.

Appreciate help on this issue of security. Thanks Henry

I have 374 saved Passwords & User names in Firefox on my computer. Just bought a new PC and want to transfer the data to firefox or chrome on new unit. How can I do that? Is it possible to transfer the data?

thank you, Rena

idk when exactly this nonsense happen or with which update but thats outrageous.

why the hell it canceled in my setting the check mark at startup for opening previous tabs?! i haven't touched the settings in ages since i set them up so it had to be one of your stupid updates.

fortunatly chatgpt had a solution to bring all my tabs back otherwise i'd fucking rage out.

i'v been using firefox for ages but after this i was really thinking i should switch to something else.

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form filling is not listed in any of my addresses or personal data.

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without having to remember to double click the star icon, or go edit bookmarks menu to move it.

This seems like a poor design, at least for me when more than 90% of the time I don't want it to be in the last used folder. I have been adding bookmarks for decades and it has always asked me where to save them, so muscle memory forgets to go back and edit the bookmark I just saved, and then later on I have to go back and change them all because they are never in the right folder.

I understand if I double click the star in the url it will allow me to change it, but when I'm busy I don't remember to click it again, or double click it, then my bookmark is lost and I have to go searching for it and edit it and it's a hassle.

Is there an about:config setting I've missed to re-enable this basic feature to reduce all the clicking?

I've tried browser.bookmarks.editDialog.showForNewBookmarks both false and true without any change to the behavior.

When I click on a bookmark, FF opens it in the current tab, overwriting the site I had open. I have to add a tab, then click on the bookmark to have it in a new tab. This is an annoying extra step. How to I change it? I already tried the open links in new tabs instead of windows. Makes no difference On or Off