Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

System Freeze when using Picture-in-Picture simultaneously with other applications.

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a… (funda kabanzi)

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.


Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Asked by randomreef 1 inyanga edlule

Answered by randomreef 1 inyanga edlule

Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (funda kabanzi)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Asked by dapprcadavr 2 izinyanga ezidlule

Last reply by Mandy 2 izinyanga ezidlule

Blank Screen

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my s… (funda kabanzi)

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my start screen. it just stays blank and search bar stays blue.

Asked by hitechgear 2 izinyanga ezidlule

Last reply by Mandy 2 izinyanga ezidlule

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html… (funda kabanzi)

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

Mozilla Firefox

Get Help Customize Firefox Get Involved About Us

How can export all of my bookmarks in Firefox?

Asked by timpsullivan 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

After Update to 138.0 (32bit) my sidebar including bookmarks is disappeared. Even when activated again it is gone at the next start or tab.

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar i… (funda kabanzi)

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar ist away again. What have they done, mozilla ?? How can I get mey bookmarks ALWAYS shown on left side of any Window or tab ?

Asked by j.klehr 2 izinyanga ezidlule

Last reply by Bryce 2 izinyanga ezidlule

Can the Relay extension be added to Microsoft Edge?

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser. … (funda kabanzi)

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser.

Asked by lee.gallant 2 izinyanga ezidlule

Last reply by pg_78 2 izinyanga ezidlule

  • Kusonjululiwe

Change for Youtube?

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works. I see Youtube has re-designed… (funda kabanzi)

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works.

I see Youtube has re-designed its home page - maybe that's part of ther problem.

Is there a setting I can change?

Asked by bxcfilm 2 izinyanga ezidlule

Answered by bxcfilm 2 izinyanga ezidlule

Add-on Ghostery / DuckDuckGo issue with AI settings

Please read below my emails to Ghostery support that describes the issue and the Ghostery response. The issue is using DuckDuckGo in Firefox with the Ghostery add-on ena… (funda kabanzi)

Please read below my emails to Ghostery support that describes the issue and the Ghostery response.

The issue is using DuckDuckGo in Firefox with the Ghostery add-on enabled, and changing DuckDuckGo AI settings.

Please let me know if there is a resolution available.

Thanks, Malc [edited] @gmail.com __________________________________________________________________________________________

Malc May 1, 2025, 7:39 AM GMT+2

An FYI -

Ghostery Tracker & Ad Blocker - Privacy AdBlock 10.4.32 has an issue in Firefox with DuckDuckGo search engine Settings changes to AI Features, Chat to off, Assist to Never, then saved and shown working with a page refresh.

When Firefox is then shutdown and restarted the intended DuckDuckGo browser changes are not applied. Assist will still show a result in a search.

Proven by disabling Ghostery, again changing DuckDuckGo AI features and saving, shutting down Firefox and restarting, then searching with DuckDuckGo with no Assist displayed in result.

I can answer any questions you may have.

Regards, Long time happy Ghostery user Malc [edited] @gmail.com

__________________________________________________________________________________________

Ghostery Support 2 (Ghostery) May 1, 2025, 10:30 AM GMT+2

Hi there,

Thanks for reaching out to Ghostery and bringing this to our attention!

We were able to reproduce the issue on our end, though with slightly different conditions. It appears that DuckDuckGo’s settings are stored locally in the browser. If Firefox is set to clear cookies and site data (either manually or automatically), this would reset DuckDuckGo’s preferences each time — even with Ghostery disabled.

Could you please check if the option “Delete cookies and site data when Firefox is closed” is turned off in your Firefox settings and try again? In our tests, DuckDuckGo’s settings were preserved when this option was disabled. It would greatly help to narrow this down.

Here for any further questions! Best, Ghostery Support

__________________________________________________________________________________________

Malc May 1, 2025, 8:20 PM GMT+2

Hi Ghostery Support 2,

Thank you for replying.

Yes, the option “Delete cookies and site data when Firefox is closed” is turned on. When turned off and the Ghostery extension enabled, the changes to DuckDuckGo were saved and implemented correctly when Firefox was restarted.

I did find this.

In Firefox settings Cookies and Site Data, Manage Exceptions, I added "https://duckduckgo.com" and set Status to Allow. I also turned on “Delete cookies and site data when Firefox is closed”.

With the Ghostery extension enabled, the saved settings to DuckDuckGo were still active when Firefox was restarted.

But I do not think it wise to give DuckDuckGo an exception to use cookies and site data with no restriction.

Please keep me informed.

Regards, Malc [edited] @gmail.com

________________________________________________________________________________

Ghostery Support 2 (Ghostery) May 2, 2025, 10:23 AM GMT+2

Hi there, Thanks for getting back to us!

Unfortunately, there’s not much Ghostery can do in this case. If DuckDuckGo saves its settings internally, there may be no way to keep duckduckgo.com out of exceptions while preserving those settings elsewhere.

You might want to look into third-party tools that support this kind of setup, or consider reaching out to Mozilla’s support team with this request.

Here for any further questions! Best, Ghostery Support Support Ghostery

Asked by searsgarb 2 izinyanga ezidlule

Last reply by searsgarb 2 izinyanga ezidlule

  • Kusonjululiwe

Can't disable "Scotch bonnet" search button -

Hello, My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whethe… (funda kabanzi)

Hello,

My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whether they want it or not. Moreover, some things cannot be disabled even if I try hard enough.

It was an unpleasant surprise to discover that "This time, search with" panel was removed without my consent, and is now replaced by an extremely inconvenient button. I firmly believe that this is not how UX design is done, and whoever made that choice needs to reevaluate their decision.

How can I revert this change besides rolling back the browser version?

The setting "browser.urlbar.scotchBonnet.enableOverride" did not help, it reverts to *true* on every restart. I have not been able to find any other settings, and I believe that this is not something that a user should do their research on.

Is there a way to affect this change?

Asked by Firefox user 1 inyanga edlule

Answered by Agent virtuel 1 inyanga edlule

Youtube has stopped loading.

As of lasts night Youtube has stopped loading. After reading some support articles I reset my browser and turned off nearly every extension and setting I could find and g… (funda kabanzi)

As of lasts night Youtube has stopped loading. After reading some support articles I reset my browser and turned off nearly every extension and setting I could find and got it to load once, but then it stopped again. Navigating to Youtube brings up a grid of squares (which I believe should be stills for videos). I turned the extensions back on and tried turning them off one by one but I'm unable to isolate on that's causing the issue. Similarly, I tried settings one by one, but cannot find one that resolves the issue. Using the one normal open Youtube window I have, I am able to open a video in a new tab, but there is no menu on the left, no links on top no comments, I can't even like a video.

Asked by receipts4dj 2 izinyanga ezidlule

Last reply by Mandy 2 izinyanga ezidlule

Update 138.0 broke my ability to set link colors

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the pa… (funda kabanzi)

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the page background color/design too. This totally stinks and makes the visited web pages look terrible and hard to read too.

Is there a way to set FF so that ONLY visited link colors can be changed to the preferred one?

Asked by ff80 2 izinyanga ezidlule

Last reply by ff80 2 izinyanga ezidlule

Taskbar is visible in fullscreen mode

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome probl… (funda kabanzi)

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome problem is not repeats. I'm using StartAllBack app for classic start menu, but till that day all was fine. I checked on two devices with firefox - the same problem (StartAllBack or windows version wasnt cahnged). Windows 11 24H2

Asked by ATRedline 2 izinyanga ezidlule

Last reply by haftandilian 3 emasontweni adlule

My Fire Fox is not working, when I try to reload it I receive this message: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Asked by RSP_911 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Many links will not open except in a new tab

Windows 11, v23H2 After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all… (funda kabanzi)

Windows 11, v23H2

After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all other links have to be opened in a new tab. Sometimes, I can't even get that menu to come up, so I have to save the link URL and open it in a new tab manually.

I have my browser set to open all tabs in a new window, so that's not the problem.

It's very annoying, especially when I'm trying to get something done quickly.

How do I fix this? TIA

Asked by D A 2 izinyanga ezidlule

Last reply by D A 2 izinyanga ezidlule

Youtube video "element" crashes when trying to watch ANY video

Started a couple days ago Youtube works fine for everything, except when i try to watch a video, the rectangle where the video is supposed to be appears black during loa… (funda kabanzi)

Started a couple days ago

Youtube works fine for everything, except when i try to watch a video, the rectangle where the video is supposed to be appears black during loading (normal) but then vanish.

checking the console i get a huge error that's just unreadable for me

it doesn't happen on edge, or in private navigation

turning every addon off doesn't fix the issue, and it does it even in "troubleshoot mode"

i haven't "refreshed" because i don't know what kind of data will be lost when i do that

Asked by Oshida 1 inyanga edlule

Last reply by Oshida 1 inyanga edlule