Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

my devices do not synchronize

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync… (funda kabanzi)

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

Asked by AWAIS NIAZ 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (funda kabanzi)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Asked by Draws 10 izinyanga ezidlule

Answered by Draws 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (funda kabanzi)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

right click menu broken

I have Firefox version 136.0.2. I think it was quite recently updated. The right click menu is broken. The choice list is much longer, and the choices "open link in new t… (funda kabanzi)

I have Firefox version 136.0.2. I think it was quite recently updated. The right click menu is broken. The choice list is much longer, and the choices "open link in new tab" and "copy link" (ones I tried) do not work. This only started happening this morning. Right click works fine in Chrome. Screenshot included.

Asked by Sigurd Andersen Jr 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Seems there is a new type of pop up notification

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The locatio… (funda kabanzi)

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The location is always on the Top Right corner of the display. I have all notifications and web push blocked in Firefox preferences. System is Mac, OS 12.1

Asked by The Mavricks 8 izinyanga ezidlule

Last reply by Mark 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to open gamil after updating the firefox today

Here are the dpkg/apt logs for update: 2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~… (funda kabanzi)

Here are the dpkg/apt logs for update:

2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status half-configured firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status installed firefox:amd64 136.0.2~build1


The problem is that when I tried opening gmail in my ubuntu, it is stuck at loading page, but other browsers like edge can open it without any problem (on the same system).

I tried every thing I can in the support forum of gmail/mozilla/others, but it's still stuck at loading.

That's all.

Asked by red_slayer 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Remove hotkey for "Perplexity AI"

Dear, I use a hotkey for the screen-capture program "Snagit". The hotkey is: CTRL-SHFT-P However, it now seems that also the AI-search program "Perlexity" uses the same… (funda kabanzi)

Dear,

I use a hotkey for the screen-capture program "Snagit". The hotkey is: CTRL-SHFT-P

However, it now seems that also the AI-search program "Perlexity" uses the same hotkey.

Where can I remove the shortkey for Perplexity?

Asked by Kees Tak 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Pause/Play Button no longer working after latest update.

Dear Support Team, Ever since updating Firefox to the most recent version my pause/play button does not work with tabs open. (like youtube, spotify(browser) etc.) I tes… (funda kabanzi)

Dear Support Team,

Ever since updating Firefox to the most recent version my pause/play button does not work with tabs open. (like youtube, spotify(browser) etc.)

I tested for mechanical issues, but those do not seem to be the issue, as the key itself work perfectly fine. Different apps (like netflix, and spotify(desktop)) do not have this issue.

If you require any additional information in regards to this inquiry don't hesitate to ask.

- Adrian

Additional Information

Firefox 136.0.1 (20250310180126) Installed on: March 12, 2025 at 8:50:54 AM Status: The Update was successfully installed [copy and pasted from settings]

Asked by Adrian Haase 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

delete pop up blocker

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the ga… (funda kabanzi)

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the game I play ads come on all the time. I would love to find anything on where to even find where an ad blocker would be on my computer. I've searched add ons and extensions and apps and everything I can think of and no ad blocker. Please help

Asked by bpssd 11 izinyanga ezidlule

Last reply by markwarner22 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I now seem to not be able to view my saved passwords. Popup seemingly blocked?

I am worried. For some reason I am not logged into one of my local pages - which needs a log in. So I go to the "settings" and go to privacy and to the "saved passwords… (funda kabanzi)

I am worried.

For some reason I am not logged into one of my local pages - which needs a log in.

So I go to the "settings" and go to privacy and to the "saved passwords".

This takes me to another screen (see attached) and no matter how many times I press the "LOG IN" (near the top) nothing happens.

Asked by shykitten55 10 izinyanga ezidlule

Answered by shykitten55 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Extendion wallet (metamask) is not being open

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check … (funda kabanzi)

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check it.

Asked by Md.mhjahid Student 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Sound Disappear on Youtube & other Platforms

I'm facing this problem of sound disappearance. I was casually browsing on YouTube when suddenly my sound went off. I thought maybe it was the internet but no everything… (funda kabanzi)

I'm facing this problem of sound disappearance. I was casually browsing on YouTube when suddenly my sound went off. I thought maybe it was the internet but no everything was okay I also checked my speaker it was ok. Then I found out Firefox was unable to generate any sound. I tried to re-install but didn't work. Can you give me a solution?

Asked by Emon Hasan 11 izinyanga ezidlule

Last reply by jonzn4SUSE 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Fullshot 10

I have FullShot 10 which used to show my extra buttons in the FF toolbar. A few updates ago these buttons have disappeared from FF which is really inconvenient. Those but… (funda kabanzi)

I have FullShot 10 which used to show my extra buttons in the FF toolbar. A few updates ago these buttons have disappeared from FF which is really inconvenient. Those buttons still appear in MSFT Edge. I cannot take a screen capture because taking a screen shot automatically makes the FS10 buttons disappear. FF10 is not add-on to FF, it is just a regular program to easy capture graphical screen information. FS10 has not been updated/altered in any way since its installation

Asked by fhsamyn 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot open an URL (which Chrome shows)

Hello, I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE The same URL opens in Chrome and… (funda kabanzi)

Hello,

I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE

The same URL opens in Chrome and shows no sign of a security problem, as far as I can see (Chrome info attached).

What could be the cause? Firefox being to strict or Chrome just too relaxed?

Thanks in advance.

Asked by it-servicedesk 10 izinyanga ezidlule

Answered by TyDraniu 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Syncing

I can't get open tabs to sync from my other computer. Bookmarks synced and other info but I don't see anything about tabs from other devices. I've synced both ends, bot… (funda kabanzi)

I can't get open tabs to sync from my other computer. Bookmarks synced and other info but I don't see anything about tabs from other devices. I've synced both ends, both are logged in and I've selected open tabs in both. Nothing,

Asked by rkcannon 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule