Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

My bookmarks wont recover from my mozilla account

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says… (funda kabanzi)

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Asked by nivar 8 izinyanga ezidlule

Last reply by nivar 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (funda kabanzi)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Refreshing Firefox

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple tas… (funda kabanzi)

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple task. do I just close Firefox and reopen it?

Asked by rayduff 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

easeus.com shows up as a session opened by Firefox in task manager (performance tab)

Hello support staff. Here are the specifics ... 1. I installed undelete software from easeus.com 2. Uninstalled the above software 3. In Win10 Task manager under th… (funda kabanzi)

Hello support staff. Here are the specifics ...

1. I installed undelete software from easeus.com 2. Uninstalled the above software 3. In Win10 Task manager under the Performance--Resource Monitor--Network option, saw firefox had a session opened with easeus.com

4. Windows defender shows nothing abnormal. 5. Removed all entries for easeus in registry. 6. Unistalled firefox and reinstalled it. 7. Start firefox and go to some site. 8. Firefox again has a open session with easeus.com in the Task manager.

9. Installed Chrome. No such session with easeus.com on Chrome under Task manager.

10. Issue at 3. pops up whenever I start firefox AND start browsing a site.

Help.

Asked by Vinay Khandka 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Dont know why some pages shows me in russian language

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is sho… (funda kabanzi)

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

Asked by Edgars Rudzītis 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (funda kabanzi)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

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  • Okugcinwe kunqolobane

Mobile bookmarks folder dissapeared on PC

There used to be 4 root folders in my bookmarks toolbar on PC: bookmarks toolbar, bookmarks menu, other bookmarks and mobile bookmarks. Recently I noticed the "mobile boo… (funda kabanzi)

There used to be 4 root folders in my bookmarks toolbar on PC: bookmarks toolbar, bookmarks menu, other bookmarks and mobile bookmarks. Recently I noticed the "mobile bookmarks" folder is gone. That is where bookmarks saved in the default folder on mobile were synced. What happened?

Asked by Vilko 8 izinyanga ezidlule

Answered by Vilko 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Github is not rendering correctly

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocke… (funda kabanzi)

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Asked by Guidodi 8 izinyanga ezidlule

Last reply by Guidodi 8 izinyanga ezidlule

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Firefox never updating in background despite the settings

Hello everyone, I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I… (funda kabanzi)

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

Asked by Relax 8 izinyanga ezidlule

Last reply by zeroknight 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

GAH! all tabs crashed.

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs … (funda kabanzi)

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

Asked by cfcentaurea 8 izinyanga ezidlule

Last reply by cfcentaurea 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

LOSSssssss

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm co… (funda kabanzi)

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm considering discontinuing the use of Firefox and advising others against it. I've lost my bookmarks multiple times, which is concerning. Although I initially attempted to recover my account using my email, I couldn't recall my password. Consequently, I utilized Mozilla's account recovery key. However, even after this process, my bookmarks, which were saved in the toolbar Come back but shortcut labeled "ROW" Bookmarks are not come back. I'm seeking assistance to retrieve them or clarity regarding Mozilla's responsibility in this matter. While apologies are not necessary, I am focused on restoring my bookmarks or exploring options for compensation for the loss incurred.

Asked by Muhammad Sehaljaved 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

YouTube not displaying

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox. … (funda kabanzi)

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox.

I'm on an iMac running Firefox version 124.0.2 and I've tried disabling all add-ons but nothing has changed to the browser so shouldn't cause any issues.

Any help?

Asked by wayneyg24 8 izinyanga ezidlule

Last reply by zeroknight 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Fullscreen options

Hi We want to use tablets with our own site as screens for clients. I need to set fullscreen option for when i open mozilla by default (with auto open option this would s… (funda kabanzi)

Hi We want to use tablets with our own site as screens for clients. I need to set fullscreen option for when i open mozilla by default (with auto open option this would secure that no one undesireble would do anything unwanted). Is there any option like that within browser?

Asked by m.glandzberg 8 izinyanga ezidlule

Last reply by m.glandzberg 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

"Expected redirect cookie to exist" for Valorant/Riot Games Website

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist" It's really annoying because it… (funda kabanzi)

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist"

It's really annoying because it only happens on Firefox. For some context I just re-installed Windows 11 and I heard from another post that re-installing Windows 11 will help but I do not want to go through the whole process again.

I have already tried:
  • Turning off DNS over HTTPS
  • Turning Off Proxy
  • Clearing Cache and Cookies
  • Reinstalling Firefox

Asked by allenjftipay10 8 izinyanga ezidlule

Last reply by allenjftipay10 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

DRM Widevine media issue

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10. The error I get say that firefox doesn't have Widevine installed (but i… (funda kabanzi)

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10.

The error I get say that firefox doesn't have Widevine installed (but it does).

I can read the content with other browsers (Brave) so the problem is not Windows Media Foundation i guess?

What I already tried:

-untoggling/toggling Widevine in plugins

-reinstalling firefox and using a new profile

-using Firefox Nightly

-removing the drm folder from the profile and relaunching firefox


Output of the console:

 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported'

14:30:04.665 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.665 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.671 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.671 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.676 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.676 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. eu 14:30:04.676 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:05.692 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.444 Request context not found for requestId: 5913 tswebextension.js:6978:29 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/detail/XXXXXXX) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.726 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows


Any ideas?

Asked by Gwenolé COUIX 8 izinyanga ezidlule

Last reply by Gwenolé COUIX 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (funda kabanzi)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 7 izinyanga ezidlule