Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

FireFox blocking me from using website I need for school

PLEASE HELP I'm trying to access a site I need for school. It was working fine earlier today but for some reason in the last 5 hours I keep seeing this "An error occur… (funda kabanzi)

PLEASE HELP

I'm trying to access a site I need for school. It was working fine earlier today but for some reason in the last 5 hours I keep seeing this "An error occurred during a connection to learningtofilm.com. The OCSP response does not include a status for the certificate being verified. Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

Restarting computer did nothing Force quitting and restarting Firefox did nothing Turning off HTTPS mode only did nothing Firefox customer service on X doesn't give a rat's ass about helping me

  • The computer I'm using is a Macbook Air If that makes a difference

Asked by mrlawhon 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Why does Which? via FF keep asking me about cookies?

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies. How can I stop this? Is this Whic… (funda kabanzi)

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies.

How can I stop this?

Is this Which? or FF?

Asked by 4chrisamitchell 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Roboform not showing icon when password is needed on a page to log in.

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it… (funda kabanzi)

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it has been working fine.

Asked by Tilly 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Picture In Picture On Top of Full Screen Application

Last update disabled picture in picture mode -- on top of full scree applications. Please advise how to correct / adjust. This feature is vital to my work. Thank you fo… (funda kabanzi)

Last update disabled picture in picture mode -- on top of full scree applications.

Please advise how to correct / adjust. This feature is vital to my work.

Thank you for your time and help.

Asked by Jemmma 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

New Page Pocket recomendations re-enabling periodically

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself. Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 C… (funda kabanzi)

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

  • I do not use pocket, at all
  • All settings that I can find related to pocket are disabled
  • I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
  • Does not correlate to version updates (Mint has automatic updates disabled in policies)
  • Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

Asked by FIGBird 1 unyaka odlule

Last reply by FIGBird 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (funda kabanzi)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Power management

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to … (funda kabanzi)

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to disable hardware acceleration, but it didn't fix my problem. I am on 124.0.1 version - flatpack version on fedora, as the actual fedora version from "discover" app center cannot play videos at all. I am running on fedora 39, kde plasma, wayland.

Asked by danu.tihonov 1 unyaka odlule

Last reply by danu.tihonov 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Account Recognition & Entre

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS! I chose to reins… (funda kabanzi)

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!

I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something?

Thanks in advance for your help!

PS attached is what page I am shown when clicking the aforementioned icon

Asked by Caleb 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Username data field

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved. I navig… (funda kabanzi)

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

Asked by nikolai42 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with constantly corrupting cookies or site data interrupting Youtube performance

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in… (funda kabanzi)

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in it. Every other aspect of the page template loads properly, but the video is just not there. The only fix for this is to clear my cookies and it's annoying to have to do this every week just to watch Youtube videos.

I've tried using other Firefox Forks, and they've had the same issue. I've used other browsers, specifically Chromium ones, and have not run into the same issues as of yet. I've isolated the problem down to my cookies, as deleting just the cache doesn't do it. Resetting the browser doesn't do it. Clearing my search history doesn't do it. Disabling all my addons doesn't do it. Signing in and out of my Youtube account doesn't work either. Any combination of all these fixes doesn't make the problem go away. The only thing that I've found to work is clearing my cookies.

Is there a way I can fix this? Please let me know ASAP.

Asked by greenjoker6 1 unyaka odlule

Last reply by greenjoker6 1 unyaka odlule

  • Okugcinwe kunqolobane

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human requests)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm. I can get to log in s… (funda kabanzi)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm.

I can get to log in screen ( Sams' club) but it goes right back to the are you human screen?, 

I can access the website if turn off Adblocker Ultimate. Adblocker appears up to date. When I disable Adblocker there is still a request, but this time a button below to press and hold which takes me to login screen. I can successfully login then. Reporting the issue which began within 5 min of the last Firefox update. I updated 3/23/2024

Asked by Lucy Howell 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Dish Anywhere Not Supported?

Just tried to log into DISH Anywhere and received the following error message: "Your browser is not currently supported for streaming Live TV and DVR content with DISH A… (funda kabanzi)

Just tried to log into DISH Anywhere and received the following error message: "Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content." Is this something that will be fixed? Pushing me towards Chrome . . .

Asked by DavixH 1 unyaka odlule

Last reply by DavixH 1 unyaka odlule

  • Okugcinwe kunqolobane

YouTube says that I downloaded a video. It's shows that on my YouTube Premium (signed in) page. But I can't find it on my iMac.

Hello, So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings ar… (funda kabanzi)

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Asked by John D Stickle 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox keep crashing

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tri… (funda kabanzi)

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

Asked by patjkeenan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

lost history and bookmarks firefox

Once again, MS Edge updated itself without my permission and set itself as default browser. When I restored Firefox as browser, my history and bookmarks are all gone. How… (funda kabanzi)

Once again, MS Edge updated itself without my permission and set itself as default browser. When I restored Firefox as browser, my history and bookmarks are all gone. How do I get them back?

Asked by pathfinder 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

SSL certificate not fully recognized

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The… (funda kabanzi)

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The message on the Firefox secure symbol says parts of the page such as photos are not secure. This website is practically all photos taken by me and friends. What can be done to make it show as secure on Firefox? Thanks.

Asked by ireggert 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule