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Five9 Softphone Extension Versions .... rejected

Hello Mozilla, I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every … (funda kabanzi)

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

Asked by jorge spiropulo 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (funda kabanzi)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 5 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

How to remove toolbar ?

I want to remove the top toolbar. I actually use the plug-in called “New windows without toolbar” for this, but I have to activate this plug-in by clicking on it every ti… (funda kabanzi)

I want to remove the top toolbar. I actually use the plug-in called “New windows without toolbar” for this, but I have to activate this plug-in by clicking on it every time. I want the toolbar to not appear at all when Firefox first opens, how can I achieve this?

Sorry for English..

Asked by Daktylos Rivel 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

I accidentally installed malware and I can't find it anywhere, how do I remove it

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't reme… (funda kabanzi)

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Asked by Sasha Madsen 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only cl… (funda kabanzi)

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

Asked by Owen McDonald 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (funda kabanzi)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Asked by firefox2653 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox

Hello, as of the last week, my Firefox wont open any Excel 365 scripts, pop-up windows are enabled, I have tried with my Firefox account in multiple different Windows 10… (funda kabanzi)

Hello, as of the last week, my Firefox wont open any Excel 365 scripts, pop-up windows are enabled, I have tried with my Firefox account in multiple different Windows 10 PCs - none worked, there is no problem in other browsers.

What could be the reason?

Thank you

Asked by jan.pales 5 izinyanga ezidlule

Answered by jan.pales 4 izinyanga ezidlule

firefox 122 (mac) - tab crush

just downloaded Firefox 122. opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached me… (funda kabanzi)

just downloaded Firefox 122.

opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached message.

tried "restore tab", cleose tab. opened another tab....same error....BUT ONLY FOR FACEBOOK!!! (not shouting, emphasizing). other sites open just fine. And FB opens in other browsers.

tried deletring all cookies and data, too

thanks for your help

Asked by akatako 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

all windows close when closing one window

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were un… (funda kabanzi)

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were unrecoverable via 'restore session'

This now happens all the time. I may have a couple windows open - I close one and they all close - not TABS - WINDOWS. As I am handling personal finances, academics and business, I cannot work like this. I cannot keep every window I open forever open so that I do not loose another. I am forced to use another browser until the problem is fixed.

I was also VERY disappointed to find that I could not just ask a question without signing in. This is absolutely ridiculous. Just help people who use your stuff. Why do I have to be a member to point out a problem or ask a question? I'll bet you are missing volumes of helpful feedback because folks are tired of having to announce themselves before pointing out a glitch and just move on as I almost did. That in turn leaves dedicated users dealing with a glitch for longer.

I am using the latest Windows 10 on a modern machine.

Asked by vicocles 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Ikhiyiwe

LOG ON TO usaa.COM WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND T… (funda kabanzi)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND THE SITE IS WORKING. PER THEIR ADVISE ALL HISTORY HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES IS WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL.

Asked by wwrouzer 4 izinyanga ezidlule

Last reply by James 4 izinyanga ezidlule

  • Kusonjululiwe

Can't open a local file because file handling removes colon from the file path.

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox… (funda kabanzi)

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox version (v122.0) the second colon from the link is for some reason removed, resulting in a path like this: openwith://C/path/to/file. This is a problem because the path it now tries to open doesn't exist. Is this a deliberate feature in the new Firefox version or is it a bug? If it is a bug will it be fixed? It still works fine in v121.0.

Asked by Hermit 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

Browser question or issue

I have a question about the way Firefox browsers behave from a PC to an Android device. I have a simple non responsive HTML CSS website that I have built that looks good … (funda kabanzi)

I have a question about the way Firefox browsers behave from a PC to an Android device. I have a simple non responsive HTML CSS website that I have built that looks good on a Windows PC browser but on my Android devices the layout is slightly off. I have tried a few tricks to solve the issue by adding a bit of length to a page so I could space out the text boxes and the links but it didn't help. The best way to describe this is to let you see a couple of snapshots so someone can see the actual issue first-hand. I normally test my websites on two different browsers with the other browser being Chrome. I test both on PC and Android and the issue is only showing up on Android devices. I am a Firefox user but I still test across a few different browsers to see how a website will behave. As mentioned, I only see this issue with Firefox on my Android devices and I have not been able to solve this issue. I would like to ask you if you can advise me on this issue. Thank you, Mike

Asked by flash0011 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Cannot log in from different devices

We have 5 devices and have always been able to log in to any or all of them. Now, we can only log in from our laptop. I have entered the login data manually and with No… (funda kabanzi)

We have 5 devices and have always been able to log in to any or all of them. Now, we can only log in from our laptop. I have entered the login data manually and with Norton 365. The only device we can get logged in on is the laptop. All of the devices are running the latest version of Firefox. I have cleared the cache re-booted all of them with no change.

Asked by DEUser 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Magnifying icon overlapping input field on Ebay

Hello all, I recently switched to Firefox and so far I am loving it. I'm having one issue though. I sell items on Ebay for a living and when I am filling out the field f… (funda kabanzi)

Hello all,

I recently switched to Firefox and so far I am loving it. I'm having one issue though. I sell items on Ebay for a living and when I am filling out the field for "item specifics" every time I enter the field the magnifying glass icon is overlapping the text field, and it blocks the first couple letters I type. I'll provide a screenshot below. I've tried everything to fix it but I'm basically out of ideas. Any help would be greatly appreciated. I'm fine with removing the magnifying glass icon all together or just having it position correctly.

Asked by Kristenikov 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Herald Sun AFL Supercoach

Hi, As of 2 days ago I am unable to load the above site in Firefox. I have a Windows 11 PC, a Linux Mint PC and an Android phone. It won't load on any of them but works f… (funda kabanzi)

Hi, As of 2 days ago I am unable to load the above site in Firefox. I have a Windows 11 PC, a Linux Mint PC and an Android phone. It won't load on any of them but works fine in Chrome. I have cleared the cache and site data. Any assistance would be appreciated.

Asked by amigaman 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule