Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (funda kabanzi)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 5 izinyanga ezidlule

Answered by Zhenggli 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox header bar missing

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). Wit… (funda kabanzi)

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). With the desktop, the maximize, minimize etc buttons are now on the same toolbar as the File Edit View etc buttons and there is no indication as to what website is being viewed. This problem occurs even when Firefox is run in Troubleshooting mode. Both instantiations are v. 119.0. How can I get the header back on my desktop instantiation?

And while I'm at it: With the current version of Firefox, the bookmarks toolbar is below the list of open websites, whereas several versions ago it was the other way around, which seems much more intuitive. Is there a way to switch them back so that the bookmarks menu is at the top?

Thanks!

Asked by coffent 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (funda kabanzi)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 5 izinyanga ezidlule

Answered by zeroknight 4 izinyanga ezidlule

  • Kusonjululiwe

Amazon Prime Video won't play video on Firefox

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provi… (funda kabanzi)

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provide no answer. This has been an ongoing problem for several months. I have tried their trouble shooting steps of restarting my system, signing out and re-signing in on Amazon and closing and re-opening Firefox. Allow DRM content is checked on my settings. Thanks.

Asked by marketlink4u 5 izinyanga ezidlule

Answered by marketlink4u 5 izinyanga ezidlule

  • Kusonjululiwe

Permission denied when opening file from another drive

When opening a file from another drive, I get an error: Access to the file was denied I know this can happen on the Snap version, but I have Firefox installed from a deb… (funda kabanzi)

When opening a file from another drive, I get an error: Access to the file was denied

I know this can happen on the Snap version, but I have Firefox installed from a deb!

Asked by Bic 6 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (funda kabanzi)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (funda kabanzi)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

disney plus videos are not high quality on firefox

like the subject says the video on disney plus is very choppy/blurry/not 4k like it should be can u guys look into it? the video is blocky and blurry on firefox but not o… (funda kabanzi)

like the subject says the video on disney plus is very choppy/blurry/not 4k like it should be can u guys look into it? the video is blocky and blurry on firefox but not on chrome for some reason and id like to fix it soon

Asked by dossantosjulia54 5 izinyanga ezidlule

Answered by dossantosjulia54 5 izinyanga ezidlule

  • Kusonjululiwe

"The WidevineCdm plugin has crashed" - unable to use any streaming service.

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin h… (funda kabanzi)

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

Asked by samantha 5 izinyanga ezidlule

Answered by samantha 4 izinyanga ezidlule

  • Kusonjululiwe

Youtube playback is prevented on firefox but not on Chrome when using an ad blocker.

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to s… (funda kabanzi)

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to stop me from using an ad blocker or overturn my browser choice by forcing me to move from Firefox to Chrome for playback with an ad blocker enabled?

Asked by martinpugh2 5 izinyanga ezidlule

Answered by Terry 5 izinyanga ezidlule

  • Kusonjululiwe

recent showing on right click firefox icon

Anything I open in documents, or pictures If I right click the Firefox Icon in my task bar it shows all recently entered. How do I stop this? I don't want this showing or… (funda kabanzi)

Anything I open in documents, or pictures If I right click the Firefox Icon in my task bar it shows all recently entered. How do I stop this? I don't want this showing or saved.

Asked by ron4598 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

Cannot watch streami9ng movies on Netflix in Firefox browser??

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix a… (funda kabanzi)

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

Asked by zlloyd2 5 izinyanga ezidlule

Answered by Marty McFly 5 izinyanga ezidlule

  • Kusonjululiwe

Compact mode - will it be back or not?

An answer from legit source (longtime moderator or developer) is welcome. I'm sorry if this has been asked before. I couldn't find it and I'd like to make my point. I di… (funda kabanzi)

An answer from legit source (longtime moderator or developer) is welcome. I'm sorry if this has been asked before. I couldn't find it and I'd like to make my point.

I didn't like the design of Firefox when they first started this design with so much space wasted for tabs and toolbar. Every time I open Firefox it feels odd with gigantic empty spaces if I come from Chrome/Vivaldi which are thoughtfully compact.

I have 14" laptop and Firefox makes the UX very less intuitive.

As of now, I'm using the workaround for compact mode that was posted in this forum numerous times. It says (not supported) beside compact mode which makes me feel like that this feature is going to be removed completely in the future. That's the tipping point where I will stop using Firefox completely.

So, coming to the question - wait - Subject is the question...

Asked by Gmk 5 izinyanga ezidlule

Answered by Paul 5 izinyanga ezidlule

  • Kusonjululiwe

Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (funda kabanzi)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Asked by BMET1 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

WhatsApp does not open in FireFox 119.0

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens Wha… (funda kabanzi)

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens WhatsApp normally. I also tested FireFox on other devices with a clean installation - the problem persists.

FireFox 119.0, Windows 10, Windows 11.

Asked by alexx-design 5 izinyanga ezidlule

Answered by alexx-design 5 izinyanga ezidlule

  • Kusonjululiwe

Is there a setting or an Add-On to keep logins of any site with login longer?

Hallo there, somebody knows how I could on my side the log out timeout of any website where I have a login some longer? I am using a forum (ubuntuforums.org) quite often… (funda kabanzi)

Hallo there, somebody knows how I could on my side the log out timeout of any website where I have a login some longer? I am using a forum (ubuntuforums.org) quite often and after only few minutes I am logged out, I have to login again. This is annoying. I would love to manipulate such logins so that the site thinks, I just logged in and does NOT log me out automatically after x minutes or seconds.

Is there such Add-On or setting? I guess its the expiration date of session cookies, isnt it that, where these log outs are calculated? Thanks for hints, I am on Firefox latest (119.0) on Windows and Ubuntu. frank

Asked by franc 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox Browser - Today's Update got rid of my toolbar bookmarks

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly any… (funda kabanzi)

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly anything in it is on the far right. I have to go to Bookmarks at the top to access my Toolbar Bookmarks. This is not very handy. I put the bookmarks I need all the time on the toolbar.

Bookmarks toolbar is set to "Always Show". It was fine before the update so...

Asked by RiverMiss 5 izinyanga ezidlule

Answered by RiverMiss 5 izinyanga ezidlule

  • Kusonjululiwe

Tabs height got really big suddenly

Today I opened Firefox and the tabs were like this. I didn't touch any options in userChrome.css or about:config in months, so I have no idea why it happened (maybe a sho… (funda kabanzi)

Today I opened Firefox and the tabs were like this. I didn't touch any options in userChrome.css or about:config in months, so I have no idea why it happened (maybe a shortcut or the last update changed something?). How do I go back to a normal height? Thank you kindly for your responses

Asked by marrocco.simone00 5 izinyanga ezidlule

Answered by marrocco.simone00 5 izinyanga ezidlule

  • Kusonjululiwe

Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (funda kabanzi)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox 119 doesn’t use system (/usr/share/fonts) or user’s (~/.local/share/fonts) fonts for rendering

I use Kubuntu 23.04 with Firefox from mozillateam/ppa apt repository, got update to FF 119 today (package 119.0+build1-0ubuntu0.23.04.1~mt1) and after the update Firefox … (funda kabanzi)

I use Kubuntu 23.04 with Firefox from mozillateam/ppa apt repository, got update to FF 119 today (package 119.0+build1-0ubuntu0.23.04.1~mt1) and after the update Firefox stopped using system-wide installed fonts (either from /usr/share/fonts or from ~/.local/share/fonts).

So for example fc-list finds Gentium Plus (/usr/share/fonts), Iosevka and Junicode (~/.local/share/fonts) on my system: % fc-list -f '%{family}: %{file}\n' | rg -i 'gentium plus:' Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-Italic.ttf Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-BoldItalic.ttf Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-Bold.ttf Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-Regular.ttf % fc-list -f '%{family}: %{file}\n' | rg -i 'iosevka:' Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc % fc-list -f '%{family}: %{file}\n' | rg -i 'junicode:' Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-Bold.otf Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-Regular.otf Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-Italic.otf Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-BoldItalic.otf

but when I try to apply the style `font-family: Gentium Plus`, `font-family: Iosevka`, or `font-family: Junicode` to an element, Firefox doesn’t use those fonts and instead in the element inspector I see Noto Serif is being used instead.

Before the update the appropriate system fonts were being chosen for rendering by Firefox.

Asked by Benedykt Jaworski 6 izinyanga ezidlule

Answered by zeroknight 6 izinyanga ezidlule