Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Limited Tabs

When you open a web site, a tab is created up top under the "File," "Edit," "View," etc. tabs. And, obviously, if you have more then one site open, they're all there. … (funda kabanzi)

When you open a web site, a tab is created up top under the "File," "Edit," "View," etc. tabs. And, obviously, if you have more then one site open, they're all there. But this week I noticed that with the fourth tab, they stop being visible, and there's arrows on the far left and right. So if you have five or six pages open and you want to go back to the first tab/web site, you have to hit the arrow on the far left to make that tab visible, and then click on the tab.

So they went from one step/click to two, or three, or four! Sometimes I have to click around to find the tab I want. Also, there's times I just want to see if a site/tab is there. Now, I have to click the darn arrow and find it!

Why do they do this? If it aint broke, don't fix it!

I don't want it like this. At all. I want all the tabs there, without any arrows. Just like it always was. How do I get it back to what it was?

Asked by Steve09 9 izinyanga ezidlule

Last reply by Steve09 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I find out if a Firefox add-on is causing "rendering error" on a website I'm trying to log in to

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my accoun… (funda kabanzi)

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my account. I am using a Windows 7 PC with whatever Firefox version is the most current.

Among the responses from their "experts," I see something that has to do with "browser add-ons may be causing your problem."

I have looked at my Firefox settings > manage your extensions as well as settings > manage your plug-ins. Under Extensions enabled I have 2: Norton Safe Search and Norton Safe Web. Under Plug-Ins enabled I have OpenH264 Video Codec and Widevine Content Decryption Module. That's all. Could any of these be causing the problem?

Does this "rendering" error have anything to do with Javascript? (I thought Firefox did not support Java so never paid any attention). If it does relate to Javascript, how do I fix my Firefox browser settings to enable it for the Xfinity.com website to see if that fixes anything?

This is so incredibly discouraging.

Asked by smittydm 8 izinyanga ezidlule

Last reply by smittydm 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to troubleshoot a connection to a webpage?

Hi, I'm having trouble connecting to a specific webpage on the internet. The link is: https://www.canadiantire.ca/en.html All I get is a blank page. It is a popul… (funda kabanzi)

Hi,

I'm having trouble connecting to a specific webpage on the internet.

The link is: https://www.canadiantire.ca/en.html All I get is a blank page.

It is a popular retail chain store in Canada. I know the website is up and running because I can connect to it using another PC at home.

How do I check what messages are sent from my FF browser to the website?

And then - what is received at my browser from the website?

BTW - I have cleared the cache and restarted FF - and still cannot connect to it. There are 3 other websites that I have trouble displaying and interacting properly. How do I know this? - Well - I tried the 3 other websites from other PCs within my home network and these websites work properly.

mjl

Asked by mjl 8 izinyanga ezidlule

Last reply by mjl 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox yahoo mail tab closes after opening download dialog

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds… (funda kabanzi)

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds after clicking on the attachment, whether or not I go on to open or save the attachment. It does not happen if I merely 'preview' the image. I don't know if all attachment types behave the same, but it applies at least to jpg and pdf files. The tab can be reinstated via History/Recently closed tabs.

Firefox does not crash, and there are no crash reports. In other respects this is similar to a previous post by 'eladopoulos' on 4/30/22, 8:17 AM (https://support.mozilla.org/en-US/questions/1375635).

Using Safe mode makes no difference. I had set browser.download.improvements_to_download_panel to False, but reseting to True makes no difference. Thanks in advance.

Asked by foodie2 8 izinyanga ezidlule

Last reply by foodie2 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (funda kabanzi)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Middle mouse wheel auto-scrolling does not work as a toggle, only as a hold

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel,… (funda kabanzi)

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?

Asked by luke.yi4779 8 izinyanga ezidlule

Last reply by Dropa 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

cannot access this website

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or bot… (funda kabanzi)

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Asked by Johner 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashing after 108.01 install

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash. For years I've been using t… (funda kabanzi)

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Asked by noel_envode 9 izinyanga ezidlule

Last reply by noel_envode 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Access Denied On a Website I use often

Hi, I use Zoro.com for buying industrial parts. I get access denied on all my computers (something got synced). I tried clearing cache and clearing something else to no a… (funda kabanzi)

Hi, I use Zoro.com for buying industrial parts. I get access denied on all my computers (something got synced). I tried clearing cache and clearing something else to no avail. Recently I did a clean reload of Linux and was able to get on to zoro. But when replaced the mozella directory with my copy (with all data) zoro again became unavailable. I have been doing workaround for months but it is a pain to switch browsers every time. Any Suggestions would be greatly appreciated. Ps I have been on the internet since it was called compuserve at 300 baud. I used to program machine code, dos, cpm, c+, Unfortunately at this time in my life a am not able to learn new tricks. Im not stupid just old. Thanks & Happy Holidays Glenn

Asked by g.itsjustme 8 izinyanga ezidlule

Answered by jonzn4SUSE 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

No Audio from Firfox. Not in Windows volume mixer

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, dri… (funda kabanzi)

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Asked by birdville3000 9 izinyanga ezidlule

Answered by birdville3000 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (funda kabanzi)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 8 izinyanga ezidlule

Answered by jonzn4SUSE 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to stop a page from reloading.

Pages reload while trying to read. This is a problem on news, blog, and most pages with a lot of text. Before headlines can be fully read, the page reloads and you're bac… (funda kabanzi)

Pages reload while trying to read. This is a problem on news, blog, and most pages with a lot of text. Before headlines can be fully read, the page reloads and you're back at the top. This has been a problem since Netscape went away. There was a red stop button that froze the page. The page didn't reload until manually reloaded. The only solution I've found is to unplug Starlink, read the page and replug, refresh. Using FF since Netscape died. I have used Chrome and others, but this is a common annoyance. I suppose this constant reloading on some sites is a way to increase page view stats.

Windows 7, FF 108.0.2. I normally update FF when new updates appear.

I do have a new PC with windows 11, but it's such a mess, I'll probably have to load Linux to make it usable.

Thanks in advance for any help.

John

Asked by John 8 izinyanga ezidlule

Last reply by Terry 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (funda kabanzi)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 9 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cant Seem to move Bookmarks between folders on ubuntu 22.10 as a flatpak

I installed firefox as a flatpak on ubuntu 22.10(kinetic kudu) and everything works fine except for one thing,that being the fact that i cant seem to drag bookmarks from … (funda kabanzi)

I installed firefox as a flatpak on ubuntu 22.10(kinetic kudu) and everything works fine except for one thing,that being the fact that i cant seem to drag bookmarks from one folder to another, as as soon as the bookmark is dragged from the folder towards another dropdown menu the entire bookmark dropdown closses. as soon as that happens i also cant seem to type inside of firefox restarting firefox fixes the latter issue but not the former.

i hope i explained the problem well

Asked by Wotzinator 9 izinyanga ezidlule

Last reply by Wotzinator 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Browser improvements

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it t… (funda kabanzi)

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Asked by sciencemagic 8 izinyanga ezidlule

Answered by Infinity__ 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (funda kabanzi)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Asked by JustLeon 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox opens in wrong location, eventually refuses to open any more webpages

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean… (funda kabanzi)

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean_core::metrics::ping Invalid reason code start up for ping background-update, viaduct::backend::ffi Missing HTTP status Firefox opens on the left half of the screen, even though I keep it on the right. The right-click menu also opens on the left. Firefox will eventually stop loading new webpages. Upon shutdown, System Monitor and Nemo both become zombies, along with firefox-bin. I have to restart Linux Mint when this happens. I am running version 21.1, and Firefox 108.0.1. I have a crash ID: bp-19dffdf3-57ff-4dc4-8625-814d70221226

Asked by David 9 izinyanga ezidlule

Last reply by David 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

can't access synced data

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reas… (funda kabanzi)

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reason Firefox can't handle that reliably. It all worked, because I could just sync it, but now a month later I had to reinstall Windows and... I can't sync my browser.

I've tried every password I could think of. I can't recall if I wrote it down somewhere last time, or changed it since, but I'm pretty sure I'm using the right email. Right now I'm logged in with another account.

And while I see a tab session saved from last month, which is unfortunately a little out of date but better than nothing, I don't see any saved bookmarks from this year. Just one from a year ago. I have no idea what's happened exactly, but I wasn't as careful this time because the sync worked so recently.

Now I'm stuck! I have some very important bookmark folders saved, that are key to all my projects basically. I can't just start fresh. But I can't log in, can't find any password change written down in my notes, which I may just have forgotten to note down. And I can't find any contact for Firefox support.

I do value security when it comes to handling my data but there must be a way to verify who I am, and change the password using my email?

Asked by pk3 9 izinyanga ezidlule

Last reply by pk3 8 izinyanga ezidlule